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Just Tools Online store

Just Tools Online store

4.5 from 2 reviews · View Statistics
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Reviews

4.5
2 reviews
5
(1)
4
(1)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (2)
  • Shipping
    4.0 (1)
  • Warranty Claim MadeYes (0) · No (2)
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jadow
jadow
  • 5 reviews
  • 1 like

Great customer service

published

I Placed an order for a Dewalt Nail Gun package. Initially I was told that the product would have to be ordered in. After several days I had not heard from the Store so I called and spoke with Les who immediately organized the procurement and express postage (which I did not ask for but appreciated) of the item. I have found Les to be honest and straightforward in the times I have made purchases at Just Tools, he has been pleasure to deal with.

Product Quality
Incentivised Review No
Peter L
Peter LSydney, NSW
  • 2 reviews

Tales of a Mitre Saw and how good staff can make the difference

published

I ordered a Mitre Saw on 9th December, I was very pleased to get a quick email informing me that it would be 3-5 days before it would reach the store and then a few extra days to get to me, then the updates indicated it would be delivered after Xmas. I complained and Kesavan from Just Tools looked into this matter and made it happen just before Xmas..BUT...the mitre saw had a crack in the base, again Kesavan helped with this matter, sent an AustPost return label and shipped out a replacement. Thanks Kesavan.

Shipping
Incentivised Review No
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