1 photo
Just Tools
3.7 from 10 reviews · View Statistics
See the Best General Merchandise Shops in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Just Tools? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

3.3
3 reviews
5
(1)
4
(1)
3
(0)
2
(0)
1
(1)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes · No (2)
  • Shipping
    4.0 (1)
  • Customer Service
    1.0 (1)
  • Warranty Claim MadeYes (0) · No (2)
Previous
Next
Peter L
Peter LSydney, NSW
  • 3 reviews

Tales of a Mitre Saw and how good staff can make the difference

published

I ordered a Mitre Saw on 9th December, I was very pleased to get a quick email informing me that it would be 3-5 days before it would reach the store and then a few extra days to get to me, then the updates indicated it would be delivered after Xmas. I complained and Kesavan from Just Tools looked into this matter and made it happen just before Xmas..BUT...the mitre saw had a crack in the base, again Kesavan helped with this matter, sent an AustPost return label and shipped out a replacement. Thanks Kesavan.

Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Andrew
AndrewGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

No customer service and ridiculous policies to leave a personal bag at the front desk.

published

No customer service and ridiculous policies to leave a personal bag at the front desk. This is what happens in South Melbourne. I had valuables in my bag and asked if a shop assistant is responsible for keeping a bag safe. She said no. I also offered to show what’s in the bag when I leave and she said no. So, the policy to leave a bag is in place but the shop doesn’t care if your bag is safe and doesn’t allow you to come in. I don’t recall that any shop in Au asked me to do that during the last 15 years. These people have no idea of any customer service.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationSouth Melbourne
Warranty Claim MadeNo

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Just Tools

Other General Merchandise Shops

Previous
Powerland

Powerland

4.9
(1,411)
Rushfaster

Rushfaster

4.7
(343)
Klika

Klika

4.3
(1,308)
The Nile

The Nile

4.2
(3,051)
LatestBuy

LatestBuy

4.5
(147)
OO.com.au

OO.com.au

4.1
(6,083)
Factory Fast

Factory Fast

4.1
(1,286)
Magnamail

Magnamail

4.1
(385)
Mighty Ape

Mighty Ape

4.1
(1,407)
MyDeal.com.au

MyDeal.com.au

4.0
(12,103)
Next
See all General Merchandise Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.