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Just Watches (.com.au)

Just Watches (.com.au)

Online store, Physical store
3.0 from 6 reviews · View Statistics
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Listing monitored by Just Watches

Reviews

3.0
6 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(3)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Customer Service
    5.0 (1)
  • Warranty Claim MadeYes (0) · No (1)
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Nathan P.
Nathan P.South East Queensland, QLD

Great product and service

published

I had great service as soon as I walked into the store got a great price on the watch I wanted very happy with the price and service would recommend to a lot of people

Product Quality
5/5
Customer Service
5/5
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Cathy
CathyGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Don't buy we were scammed

published

Bought 2 watches for Christmas war arrived opened paypal dispute and seller lied to paypal gave them a tracking number for a delivery to NSW and we are in VIC after 1 month apealling with PAYPAL finaly dot a refund

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Horrible Service & Still have no idea where my watch is

published

I ordered a watch online, and paid a lot of money for it, a week later i still hadnt recieved anything, i then sent an email to ask when my watch was to arrive, only to find out it was out of stock and wouldnt be in for two weeks. I was expecting to give it as a important birthday present, after i responded and asked some more questions my email was disregarded and i didnt hear a response. A few days later i called just watches and a shop assistant answered and took down my details and told me the manager would be calling me. Its now day 5 since that phone call and i havent recieved any emails or phone calls or my watch.... four weeks later.

Customer Service, Liability

Just Watches
Just W.Just Watches
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Solewis
SolewisSydney, NSW
  • 11 reviews
  • 7 likes

Great customer service good range

published

Rang to enquire about a watch needed for Christmas, it was a tw steel men's watch. Very helpful checked if it was in stock and it was was then explained procedure very helpful. She said if i placed the order she would watch for it and organised shipping straight away. Was received in 2 days. Very happy with watch and service

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Jewellery Shops & Brands

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Happy with range and service

published

I have to say i was very happy with just watches. i emailed and rang about the watch i was after as i needed it quickly. when we found the one i wanted and it was in stock it was sent to me that day and i received only 2 days later. the staff on the phone were friendly and helpful. the emails were responded to on the same day or the next. i have bought a bit on the web and found good sites and bad but i thought just watches was one of the good ones. living in the country we don't have the range that some city stores do and to find this site was great for me. i have recommended them quite happily to my friends and family already.
range, service, free quick postage
not everything is avialable instantly some watches take up to a week to arrive

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Customer service is non-existent.

published

A week and a half after placing my order with Just Watches, I still had not received my item. I emailed customer service twice, before being informed that the watch I ordered was out of stock and would not be available for 2 weeks. I had stated that I required my order by a certain date, but it was completely ignored by Just Watches because had I not contacted them, they would not have made me aware of the situation. Customer service was poor and they completely ignored the fact that they had ample time to notify me of the situation. I would never order from Just Watches again.

No customer service, no notification in regards to order status.

Just Watches
Just W.Just Watches
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Questions & Answers

ElijahR
ElijahRasked
Just Watches (.com.au)

Hi I ordered a watch last week Wednesday when will I be receiving this?

No answers

Get an answer from our members and Just Watches representatives

Just Watches (.com.au)

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