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Just Wines
4.2 from 2,152 reviews · View Statistics
Listing monitored by Just Wines

Reviews

  • Product Quality
    4.4 (1,350)
  • Return Claim MadeYes · No (1,538)
  • Customer Service
    4.4 (1,074)
  • Shipping
    4.4 (915)
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Coromandler
CoromandlerNortheast, VIC

Love this supplier

published

I have only ever had good experiences with Just Wines. They have a great range of wines at sometimes extraordinarily low prices. The Wine Reserve scheme means I put money aside each month, so there is always plenty of money available when I need to order (and the monthly bonus on my contributions increases the value). They even supply a birthday voucher.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
ATJ
ATJCentral Queensland, QLD

Great wine and great price

published

Great tasting and very affordable wine. Had to remember where I keep the corkscrew! Enjoyed this wine with all meals we had it with.

Product Quality
5/5
Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
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R Kennedy
R KennedyGreater Melbourne (Metropolitan), VIC

Macaw Creek Em’s Table Organic Preservative Free Shiraz 2017 Clare Valley

published

Beautiful wine, deep, rich plum, earth and clove flavour. Rich, complex, nice and dry. I would highly recommend this wine,

Product Quality
5/5
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
R Kennedy
R Kennedy

Thanks Yes you could let me know the voucher code promised for this review

Just Wines
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Claire
ClairePerth, WA

Received incorrect order

published

I ordered 1 dozen bottles of Margaret River whites only to receive 1 dozen reds which we don't drink. Also, my order was dispatched to the wrong address and I had to communicate with Australia Post to ensure they delivered to correct address. My order number is #4943696

Customer Service
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Denis
DenisCentral Queensland, QLD
  • 3 reviews

A Memorable Victory on the Western Front

published

St Hallett Western Front 2017 is a truly memorable wine. A bold Shiraz beats others on its class with colour, taste and value. Definitely a winner.

Product Quality
5/5
Customer Service
3/5
Shipping
3/5
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
Denis
Denis

Thanks for your message. My wife just insisted that I buy another case, which I did of course. It's on its way!

Just Wines
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john r.
john r.Metropolitan Adelaide, SA

Great drinking

published

Great drinking now during lockdown, a wonderful colour, it's going very well in our house hold, would recommend this wine.

Product Quality
4/5
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
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Timbo
TimboSydney, NSW
  • 2 reviews

Unable to fulfil order

published

Between the time of ordering/ paying for an order and dispatch, I was advised that wine advertised was not available. Sales consultant said that there sometimes was a disconnect between sales dept and warehouse. This has to be remedied. I was offered a 2016 Kirrihill C/S from the catalogue which I accepted and which arrived by another delivery company 'Fastway" and not by Australia Post as offered. This caused problems at my end. By the way the 2016 Kirrihill C/S is excellent. Generally, product is good/excellent but inhouse backend is unprofessional and needs reviewing.

Product Quality
5/5
Customer Service
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
wazman
wazmanGreater Melbourne (Inner), VIC
  • 2 reviews

Great Reds as before

published

Latest order of Cab Sauv is great wine and was great value
Its good to find a supplier that offers affordable quality wine
No fuss delivery with Aussie Post
Just Wines definitely a winner

Product Quality
4/5
Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
Just Wines
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fromuponthehill
fromuponthehillDarling Downs, QLD
  • 2 reviews
  • 1 like

Empty promises

published
Product Quality
3/5
Customer Service
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
fromuponthehill
fromuponthehill
Just Wines
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Lindsay B.
Lindsay B.
  • 2 reviews

Great quality and great service

published

The wine is lovely, especially for the price - great value. And the service/delivery was first rate. I shall definitely be re-ordering some Reds from your selection.

Product Quality
4/5
Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
Just Wines
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Where is it?

published

Hasn't arrived yet so bit difficult to review. But from NSW so understandable. Got an idea when it will get here?

Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
Foxie
Foxie
  • 42 reviews
  • 19 likes

Cheap as chips great wine

published

I love just wine, cheap but not nasty. I only dislike them calling me from now and then. I prefer to look at bargains online and buy wine that way. Love it!

Product Quality
5/5
Customer Service
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Just Wines
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Love the range of wines

published

I enjoy good wines , and are never disappointed with the range, it’s always so easy to order, and delivery is excellent

Product Quality
5/5
Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
Just Wines
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.Margaret
.MargaretSouthwest, VIC
  • 2 reviews

Lovely smooth wine most enjoyable.

published

This is a lovely smooth Shiraz I will buy it again.
Nice colour great taste a really good wine for guests.

Product Quality
4/5
Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
Just Wines
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Jeff the Red
Jeff the RedHunter Region, NSW

Excellent choice

published

The service was great, the price was just right and the taste was fabulous.
Very happy customer. All round quality.
I'll be seeing you again soon haha.

Product Quality
5/5
Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
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Page 1 of 10

Questions & Answers

Damien
Damienasked

Hi,

I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.

My ebay order number is: 22-06142-63830

Thank you for your time,
Damien

No answers
Irene Jarvis
Irene Jarvisasked

On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis

1 answer
Just Wines
Justwines. c.Just Wines

Hi Irene,

Thank you for taking the time to contact Just Wines.

I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review.

Please enjoy your day ahead.

Cheers!
Team Just Wines

John Carling
John Carlingasked

We would love to know.... Where Is Our Wine?

2 answers
Just Wines
Justwines. c.Just Wines

Hi John,

Thank you for taking the time to contact Just Wines.

First of all John, please accept my most sincere apologies for the delayed response on this request.

I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery.

The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday.

Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue.

I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead.

If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us.

Happy Wineing!
Team Just Wines

John Carling
John Carling

Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?

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