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Just Wines
4.1 from 2,296 reviews · View Statistics
Listing monitored by Just Wines

Reviews

  • Product Quality
    2.7 (199)
  • Return Claim MadeYes · No (268)
  • Customer Service
    2.6 (192)
  • Shipping
    3.2 (138)
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Harvey
HarveyGreater Melbourne (Inner), VIC
  • 11 reviews
  • 4 likes

Just Wondered How They Could Possibly Stay in Business!

published
Product Quality
5/5
Customer Service
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Harvey
Harvey
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Martyn Gabe
Martyn GabeSouth East Queensland, QLD
  • 2 reviews

Mixed Bag

published

There are not many people who would enjoy sweet wines as well as dry. My two cases had Moscato as well as dry wines. Whilst the dry ones were good the sweet ones will have to be used for cooking.

Product Quality
4/5
Customer Service
4/5
Shipping
5/5
Return Claim MadeNo
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Larry
LarrySydney Surrounds, NSW
  • 2 reviews

nicely balanced wine

published

While, a good example of the type, it did lack a little in body and flavour. However, still good value for the price.

Product Quality
3/5
Customer Service
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Tim
TimNewcastle
  • 4 reviews
  • 4 likes

Beware !!

published

Be aware that once you establish contact with this company (Just Wines) they will NEVER let you go and will hound you with phone calls. It doesn';t matter how many times you request that they delete you from their email/phone contact list they will NEVER EVER do it!! Drives me crazy

Product Quality
2/5
Customer Service
1/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
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Roslyn
Roslyn
  • 4 reviews

An ok chardonney

published

Doesn’t have much body to it and a little on the sweet side. Ok for quaffing wine. I would be unlikely to purchase again.

Product Quality
3/5
Customer Service
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Roslyn
Roslyn

Hi my order no is 100840810. Thank you
Roslyn

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Cameo
CameoQueensland

Good price delivered to the door

published

A nice budget Grigio. Quaffing wine. I love the fact that they are delivered to the door and I always have one to take to friends

Product Quality
3/5
Customer Service
4/5
Shipping
4/5
Return Claim MadeNo
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AShu
AShuMetropolitan Adelaide, SA

Failed to deliver for 6 weeks - still in the process

published

Bought a box of wine on 27 Dec 2021. Proper and easy to find address in the metro area provided. Still waiting. They have even said they will send the second one to follow up - but failed to honor the word as well.

Customer Service
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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WP1
WP1Cambewarra
  • 2 reviews

Reasonable quaffing wine at its price

published

Happy to have it as a wine part of a mixed case but unlikely to buy it as a case. Pleasant, but taste is slightly tarty.

Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Neville K.
Neville K.
  • 2 reviews
  • 1 like

Very poor delivery times, even poorer customer service attitude.

published

The extent of time to achieve a delivery is very poor. Then when following up with the customer service department, their attitude is even poorer. Stay away from this company and save yourself a lot of time and angst.

Product Quality
3/5
Customer Service
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Amitesh N.
Amitesh N.Sydney, NSW
  • 7 reviews
  • 5 likes

Used to be good

published

Been buying wines for home, office and friends for a number of years now. Used to have great great customer service, good wine collection and very competitive prices.
Like I said they used to. Changing my review from 5 star to 1 star. This is solely based on my experience with Just wines and nothing to do with the actual quality of wines.

Product Quality
5/5
Customer Service
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Amitesh N.
Amitesh N.

You have me on file as Amit Naidu.
When you do address the issue, remember my feedback is solely on my experience with Just wines and it's team not the quality of the wine or winery.

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stephen
stephenSouth East Queensland, QLD

Disappointing wine

published

Vulture non-vintage cabernet sauvignon certainly did not live up to the description on the bottle. The wine left a harsh after taste so I let it breath overnight in hope of it improving which it did a little but to no significant degree. There are certainly better wines to chose from Just Wines extensive range.

Product Quality
3/5
Customer Service
4/5
Shipping
4/5
Return Claim MadeNo
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Rob
RobIllawarra, NSW

Disappointed

published

A friend served this very vintage… delicious. Our purchase may have been poorly cellared because our bottles have lost body and character. Disappointing.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
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Rob
Rob
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John Carling
John Carling
  • 2 reviews
  • 3 likes

Hmmm, is nice….

published

Not as smooth as the King Parrot, Margaret River, Western Australia! But, seems Margaret River is Out Of Stock, I will persevere with the other King Parrot, South Australia! Thankyou

Product Quality
3/5
Customer Service
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Ross T.
Ross T.South East Queensland, QLD

Average wine

published

This was a free bottle being a VIP member. Both my wife and I tasted the wine and did not like it.

Return Claim MadeNo
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Lcall
Lcall
  • 2 reviews

Mini bottle for gifts

published

Perfect size for gifting for teachers and therapy assistant gifts just wish you had more range in the mini bottles

Product Quality
5/5
Shipping
2/5
Return Claim MadeNo
Just Wines
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Page 1 of 10

Questions & Answers

Damien
Damienasked

Hi,

I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.

My ebay order number is: 22-06142-63830

Thank you for your time,
Damien

No answers
Irene Jarvis
Irene Jarvisasked

On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis

1 answer
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John Carling
John Carlingasked

We would love to know.... Where Is Our Wine?

2 answers
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John Carling
John Carling

Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?

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