As of February 2019, Just Wines is offering each reviewer that places a review 20% off their next order. This is open to reviewers that post either a positive or negative review. It is also possible that the reviewers below may have received this incentive.
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Good for party
Only open three bottles so far! Feel they are easy to drink, very fruity, and good for party. Good bargain!
not delivered after 30 days also just arrived and one bottle missing
not delivered after 30 days but am looking forward to recieving them sometime in the near future maybe this is ridiculous also just arrived and one bottle missing (called reserve shiraz sans+pareil estate 2019)
This company got it wrong on an order, advertising a vintage they no longer had, when I specifically made it clear which vintage I wanted, they still sent the wrong product. Lots of Blah Blah Blah later they convinced me to take a dozen bottles as recompense. This I must say was a fine gesture, even though they wouldn't let me pick the wines. So I say give them a chance but be very specific as they may send you the wrong vintage, leaving the selection to a 3rd party downstream. This I know can happen online; but it shouldn't. It took them some time to correct the product on their website, but it is done now.
Review of a Review
Earlier this year I wrote a scathing review of Just Wines. At the time of writing I had a disappointing response from a completely different supplier and was somewhat vexed with that dealer, and at the time it was a matter of wrong time, wrong provider. Indeed I responded in relation to a different group under different circumstances. Over the short time since I wrote this review I have revisited my appraisal and withdraw entirely, and apologise to Just Wines. I would, however, confirm my statement that Just Wines provide a good product at a good price - that is beyond question. In closing I state unequivocally that I have not been coerced, intimidated or pressured to submit this further evaluation.
Do not give them any of your money!
Absolutely terrible. My partner and I ordered 24 bottles of wine through Just Wines via a groupon deal back in November, with plenty of time for arrival before Christmas. 2 tracking numbers were provided (2 parcels for 2 cases of wine), but only 1 was recognised by the courier. When I rang the courier he said he could see the package needed collecting but Just Wines needed to call and confirm the pick up before it would be collected. This was a week after ordering, and into December. I rang Just Wines who told me there was an error in their war...ehouse but the wine would get to me by Christmas. This happened (though it didn't for friends of mine that also ordered, their wine didn't arrive until after xmas despite ordering in November) but the wine was pretty terrible. The wine was advertised as premium Margaret River wines. We ordered 1 red case and 1 white. The advert listed the whites as mostly Savignon Blanc which is why we ordered it, and the red listed mostly Shiraz which again is why we ordered. What we received was the most basic mix of semillon and a couple of savignon blanc, for the red we had a mix of merlot, cabernet merlot, and cab sav. The wines were mostly from NSW, not Margaret River as advertised. We opened many of the bottles, had one glass, and poured the wine away. It was cheap table plonk that you wouldn't pay $5 for! We still have 7 bottles left that we are ready to throw out because they aren't even worthy of cooking with. Nathan Cooper from Just Wines rang me on 10th February to try and sell me more wine, but I explained the experience we had and the quality of the wine. Nathan looked at our order and said the wine we had received was what he called 'BBQ wines' and not premium at all. He said he would try to arrange compensation, went to speak to his manager, and upon returning to the phone call he told me he could do us a one off exclusive offer on a premium wine that would only cost us $240 instead of $600. I explained repeatedly that I wasn't confident in giving Just Wines any more of my money without having a good experience. Nathan said he could arrange collection of the remaining 7 bottles of wine for a refund, but he would contact his customer service team for them to provide a full refund for all 24 bottles via Groupon because they have a 100% refund guarantee policy and we did not receive what was advertised. Nathan Cooper advised that Customer Services at Just Wines would call me within 24hrs to arrange the refund. It has been 12 days and I am yet to receive a phone call from anyone at Just Wines. Awful service from every department!!!!
Very good for the price
Not too sweet like some wines.We stick to it for the price you won’t get much better.I would recommend it
Great value. .
All exceedingly drinkable, with a couple of very good bottles. These were really great value - less than 50% of what you would pay in a bottle shop.Recommended
Good wines free delivery great value.
Great value for good wines. We enjoy the diversity of different types of wines from different wineries around the country.
My order wasn’t shipped
A couple of weeks after placing my order, I still hadn’t received confirmation it had been shipped. I followed up by email and was told it would ship immediately. It’s still took nearly a week to be shipped and I still haven’t received it over a month after I ordered.
Worst customer service I have ever had.
Ordered the wine a long time ago. I have severe buyers regret at this time. I thought that with the reviews I saw that the service would be first class. Now I am in serious doubt as to whether I will ever get the wine I ordered and paid for. I also keep getting requests to rate and review. It is a very expensive joke at this time. Just Wines will have to come to the party quickly if my opinion is to be changed.
Dr Ernst Eiselen
Decent company, except for the sales calls
Ordered from Just Wines a number of times. Online purchasing experience is good. Delivery is very quick. Quality of wines is ok for the price, with most wines being ok. Don't expect labels though - most of the wines are from wineries one would not normally see on shelves at usual retailers.
Just Wines seem to have some aggressive telephone sales tactics. I have received three sales calls over the last 2 - 3 weeks, trying to get me to buy wine. The first two sales reps were respectful when I advised that I was not interested. The rep tod...ay would not let up and continued to give me a scripted sales pitch in spite of me telling him that I was not interested. I resorted to hanging up on him and blocking the number. I can recommend Just Wines for their online experience (assuming their range of wine is what you are after), but would not recommend them if you don't like aggressive telephone sales tactics.
Shiraz Shiraz Shiraz
For the price paid the shiraz overall was easy drinking. Still working my way through the 10 bottles of shiraz.
James Lane Shiraz 2019
This wine was well balance and a great drop to have with steak or a meat curry. The price was very affordable and was delivered in five days from order. I will purchase this wine again.
These wines are not what the sales rep promised, lte labels are un known wine makers vineyards, ant the quality leaves a lot to be desired,
Probably One of the Worst Wines EVER
Never had much of an expectation at the price but believed no one should actually offer such a poor product to market. I also purchased a red from the same stable at the same time.
If returning the wine wasn't such a hassle it would have gone back. I'm sure I will find a purpose for it and may, just maybe, the red might improve.
More than acceptable wine for the price
Havve been buying mixed fozen from JW for a few years an only one bottle of red that was average. Only complaints with company is agressive telmarketing. Price and quality good.
Price good, Delivery on time , wine quality good. happy customer, fellow drinkers & tasters were suitably impressed. No problems at all.
I found the wine very good nice aroma has a good onion ring on the glass and very easy to drink l would buy it again and recommend it to anyone
i have only had one bottle
I am not a bit drinker so will take a long time to drink 13 bottles... will give most away.
Purchased via telecommuncation
Phone Sales Mix - 13 bottles
The wines that I bought - those that I have drunk - have been very enjoyable. Still have most of the case left, tho, to go through. Only downside was the time taken for the delivery, as it took approximately three weeks.
Down the drain
Wine so bad most of it ended up poured down the sink. Thin or poorly crafted wine in all bottles
Good for the price
As a very casual red wine drinker and on occasions with someone else, its not too bad for the price. Prompt delivery
Surprisingly good value
For the price, this wine exceeded expectations
I will order again. The depth is delightful. Full bodied and matches most red meat meals
Not as advertised
Bought their cheap vinegar wine now they stalk me with calls
Ordered Margaret river git everything but
Cheap cheap cheap
cheap wine not as advertised
Placed an order with them via their site, which claimed the Port was in stock and even offered a discount if I ordered a dozen. After waiting 2 weeks with no contact apart from the initial purchase I phoned to check on the progress of my order. Was told that they were waiting on it from the supplier and that the wrong product had been delivered. They were very hesitant to process refund after I cancelled, offering things like 2 extra bottle for free and a $20 voucher for my next order.
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