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Just Wines
4.1 from 2,165 reviews · View Statistics
Listing monitored by Just Wines

Reviews

  • Product Quality
    3.7 (398)
  • Return Claim MadeYes · No (485)
  • Customer Service
    3.6 (326)
  • Shipping
    3.9 (267)
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Jeff
JeffGreater Melbourne (Inner), VIC
  • 19 reviews
  • 15 likes
  • Verified

High pressure sales guys on the phone

published

Don't answer their calls. I was in a meeting and after I hung up on the guy he emailed me.
Seriously are they desperate?
I have ordered wines from here for a number of years- some good, some went down the drain.
If they keep calling aggressively I will delete them.
Sneaky too- they keep changing the number they call from to avoid you blocking them

Product Quality
2/5
Customer Service
3/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
Claire
ClairePerth, WA

Received incorrect order

published

I ordered 1 dozen bottles of Margaret River whites only to receive 1 dozen reds which we don't drink. Also, my order was dispatched to the wrong address and I had to communicate with Australia Post to ensure they delivered to correct address. My order number is #4943696

Customer Service
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
john r.
john r.Metropolitan Adelaide, SA

Great drinking

published

Great drinking now during lockdown, a wonderful colour, it's going very well in our house hold, would recommend this wine.

Product Quality
4/5
Return Claim MadeNo
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Where is it?

published

Hasn't arrived yet so bit difficult to review. But from NSW so understandable. Got an idea when it will get here?

Incentivised Review No
Return Claim MadeNo
Just Wines
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Sue
SueGreater Melbourne (Inner), VIC
  • 2 reviews

White wine

published

The wine was delivered very fast. The only complaint there is that they never ring the door bell and I was home.
I’ve only tasted half a bottle but it was very nice so I anticipate that the others will be also

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Just Wines
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Denis
DenisSydney, NSW

Mix case of reds

published

Most of the wines were very good but some were not. I had 2 bottles that I used for cooking a nice beef casserole as they were not drinkable

Product Quality
4/5
Customer Service
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Just Wines
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spags
spagsSydney, NSW
  • 3 reviews

Good drop

published

Easy to drink which also contributes to the meal you have with it. Leaves a smooth flavor in your mouth.

Product Quality
4/5
Customer Service
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Just Wines
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Peter Ireland
Peter IrelandHunter Region, NSW
  • 2 reviews

Good example of Southern Highlands of NSW wine

published

I have had this wine previously & thoroughly enjoyed it. It is very much to my palate's liking & this dozen didn't dissapoint.

Product Quality
4/5
Customer Service
4/5
Shipping
3/5
Return Claim MadeNo
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Chez David
Chez DavidSouth East Queensland, QLD

My fresh friend accompanies me when eating in

published

The bouquet is fresh, the taste is light yet leaves a lingering feel of strength. You will love to take a glass or two with white meat, fish, or even just to enjoy without any meal at all

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Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Derek
DerekGippsland, VIC

Vidal Estate Sauvignon Blanc 2019 Marlborough - 6 Bottles

published

This wine lived-up to expectations. It has a well rounded after-taste with promise of lingering likeness. It is certainly worthy of a much higher purchase price.

Product Quality
4/5
Customer Service
5/5
Shipping
4/5
Return Claim MadeNo
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Thai Food or Fried Food Specialty

published

Good wine to drink with fried food or That food. Helps cut through. Then you finish the bottle off later without any excuse!

Product Quality
4/5
Customer Service
4/5
Shipping
4/5
Return Claim MadeNo
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Jim
JimWimmera, VIC
  • 2 reviews

GREAT VALUE FOR MONEY

published

Excellent choices with one or two surprises we are repeat customers and will continue to buy these value packs of wine

Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
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Bernie
BernieGreater Melbourne (Outer), VIC

Organic chardonnay undrinkable

published

Both my wife and I have tasted this wine and come to the conclusion that it is undrinkable. We hoped it might improve if we came back in a couple of hours. No luck there. If I didn't have to pay for postage to return the 6 bots I would return them to you. I have had very good wines previously from Just Wines but this was a shocker.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Bernie
Bernie
Bernie
Bernie
Mary
MarySydney, NSW

Fresh and Delicious

published

I wasn't sure what to expect, thinking the name of the wine might be a gross exaggeration, but I really enjoy the wine. Easy drinking, light and crisp! Would buy the product again.

Product Quality
4/5
Customer Service
5/5
Shipping
5/5
Return Claim MadeNo
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Alan
Alan
  • 2 reviews

good mix of wines

published

a wide range of good drinkable wines. Very pleasant wines with evening meals.Will possibly reorder some of these wines in the future

Product Quality
4/5
Customer Service
3/5
Shipping
4/5
Return Claim MadeNo
Just Wines
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Page 1 of 10

Questions & Answers

Damien
Damienasked

Hi,

I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.

My ebay order number is: 22-06142-63830

Thank you for your time,
Damien

No answers
Irene Jarvis
Irene Jarvisasked

On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis

1 answer
Just Wines
Justwines. c.Just Wines

Hi Irene,

Thank you for taking the time to contact Just Wines.

I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review.

Please enjoy your day ahead.

Cheers!
Team Just Wines

John Carling
John Carlingasked

We would love to know.... Where Is Our Wine?

2 answers
Just Wines
Justwines. c.Just Wines

Hi John,

Thank you for taking the time to contact Just Wines.

First of all John, please accept my most sincere apologies for the delayed response on this request.

I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery.

The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday.

Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue.

I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead.

If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us.

Happy Wineing!
Team Just Wines

John Carling
John Carling

Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?

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