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As of February 2019, Just Wines is offering each reviewer that places a review 20% off their next order. This is open to reviewers that post either a positive or negative review. It is also possible that the reviewers below may have received this incentive.
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An unexpected pleasure
I had never heard of this particular Shiraz but like so many Just Wines wines you've never heard of, it is terrific.
The reviewer stated that an incentive was offered for this review
pro active cooperation
I was contacted by your Steve Brown today with a special offer - as I had already ordered a dozen wines this morning I didn't have storage for any more for a while. there was no hesitation from Steve, he offered to delay the delivery date to suit my needs. I was impressed by his service and initiative.
Hi Peter,
Thank you for the fab 5* review....
Read more We are delighted to hear that Steve has been able to look after your orders. He is one of most experienced personal wine advisors and we're glad that you are enjoying his personalized services. We look forward to assisting you again in the near future and hope that you have a great weekend ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Best Regards, Team Just Wines
You are excellent; I need to widen my price range!
Keenly aware pricing influences choice of wines, so what I have received is value for money. Next order I'm going to increase price (say $15 per bottle) and I'm sure I'll be just as satisfied with result. I need to depend on your wine adviser more, as I like mixed cases!
Many thanks for the wonderful 5* review Michael.
We are absolutely thrilled to hear that you are enjoying the Just Wines difference with good quality wines at unbeatable prices, quick and fully track...
Read moreed delivery to your doorstep, a friendly and efficient customer services team to take care of any issues and a 100% no questions asked money back guarantee.The reviewer stated that an incentive was offered for this review
I really enjoyed this Chardonnay.
Great value for money. Very nice and enjoyable to drink. Will purchase again and recommend to friends. This chardonay is a must to have in the bar fridge for party's. Yay
Hi Kim,
Thank you for the lovely 5* review, we truly appreciate it....
Read more We are absolutely thrilled to hear that you enjoyed all things Just Wines, including great wines at competitive prices, along with quick and fully tracked deliveries. Thank you once again for the kind review and we hope you have a lovely rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
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Undrinkable Wine
Harry’s bin 519 is undrinkable . I am am a wine reserve member . My wife and we’re unable to drink this cheap vinegar liquid . A reliable wine expert in our town also found it undrinkable and unsuitable for cooking etc
Hi,
Thank you for your review and feedback, it is much appreciated....
Read more First of all please accept our most sincere apologies for the inconvenience you might have faced due to the recent order not being to your expectations. Please note that we have a 100% money back guarantee, to ensure that none of our customers ever have to live with wines that they are not completely satisfied with. With your username we were not able to locate any account or order in our systems, may we request you to share any of your recent order numbers, so we can look into the issue and contact you to address it ASAP. We hope that you have a lovely rest of the week ahead and we look forward to your response. Kindest Regards, Team Just WinesHi Philip,
Thank you for the update....
Read more We were unable to find your order/information in the system using your username here i.e. Reserve Wine Member. We have now located your account and order based on the information you have provided today and one of our friendly customer service supervisors/managers will be in touch with you within the next 24-48 hours to address this to your satisfaction. May we also request you to remove your personal information from your comments to avoid spamming or any other issues. Please let us know if this doesn't happen by close of business on Monday. Hope you have a lovely weekend. Best Regards, Team Just Wines
excellent wine
Full body wine with great taste at a good price. I would buy this wine again and recommend to a friend.
Hi Evangelia,
Thank you for the wonderful 5* review and your kind recommendation, it is much appreciated....
Read more We are super ecstatic to hear that you are enjoying the Just Wines difference. We hope to see you on Just Wines soon and hope that you have a lovely rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just Wines
- 2 reviews
Don’t believe what they tell you.
Ordered 12 bottles of Peverall Shiraz. Found it to be almost undrinkable. Wrote a review and received an email to say they would replace them. Just had a phone call saying they now refuse to. Don’t believe them!!
Hi Gary,
Thank you for taking the time to share your review and feedback....
Read more At the very onset Gary, please accept our most sincere apologies for any inconvenience you might have faced due to this issue with your recent order. We have located your order and once of our Customer service supervisors will be in touch with you within the next 24-48 hours to address this issue to your satisfaction. Please have a nice week ahead and please do let me know if you do not hear from us by COB on Wednesday. Kindest Regards, Team Just Wines
I have recently been contacted by Mack from Just Wines who has completely sorted out my issue. He has organised a full refund, pick up the wine and a discount for the next order. Thanks Mack. All good.
Thank you Gary for the update.
We are glad to hear that your issue has been addressed and resolved as per your expectations....
Read more Please enjoy your weekend ahead and please do let us know if we can be of any further assistance. Thank you!
Hardys Bin 519 Special Release Shiraz 2019 SEA
I've always been happy with the Hardy's range of wines. They have always been good value for money. This was no exception. The back bottle labels in this case were written in Chinese so unreadable to me. There was no mention of this on the JustWine site. However still good value given the purchase price.
Hi Tony,
Thank you for the lovely 5* review, we truly appreciate it....
Read more We are absolutely thrilled to hear that you enjoyed all things Just Wines, including great wines at competitive prices, along with quick and fully tracked deliveries. Thank you once again for the kind review and we hope you have a great week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
- 2 reviews
Great Selection of wine
An amazing selection of wines. We love the variety and they have tasted to a high standard for the price paid.
Hi Jay,
Thank you for the lovely 5* review....
Read more We are elated to hear that you have enjoyed the wines from your recent order. Please let us know when your stock of this wine is low and we'd be in touch to help you replenish. We hope to see you on Just Wines soon and hope that you have a great weekend. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Best Regards, Team Just WinesThe reviewer stated that an incentive was offered for this review
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A Very Satisfied Customer
I was delivered a well varied selection of good quality red and white wines at a very reasonable price. Thank you.
Hi Gaetano,
Thank you for the glowing review and feedback, it is much appreciated....
Read more We're elated to hear that you have enjoyed the Just Wines difference. Our exclusive mixed boxes consist a wide variety of good quality wines from all corners of the country at unbeatable prices, so our customers get top value for their money. We look forward to assisting you again and hope that you have a great rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
Price and quality
Wow! Top quality wine delivered to my door at a price lower than I could get anywhere else.will definitely use again .
Hi Des,
Thank you for the fab 5* review and feedback, it is much appreciated....
Read more We are absolutely delighted to hear that you have enjoyed the Just Wines difference. We strive to offer good quality wines at competitive prices to ensure that our customers get top value for their dollar. We look forward to assisting you again in the near future and hope that you have a great week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
Nice wine
A very nice wine for the price. Fruity but not too much. Not too dry either. Will definitely buy it again. It seems to be “evaporating” fairly quickly. ;)
Hi CSJ,
Thank you for the fantastic 5* review, it is much appreciated....
Read more We are ecstatic to hear that you have thoroughly enjoyed the "Sanguine Estate Inception Shiraz" from your recent order, this is one of most loved Shiraz wines. Please let us know when your stock of this wine is low and we'd be delighted to help you replenish. We hope you have a lovely weekend ahead. If there is anything we can do to make your Just Wines experience even better, please do let us know. Best Regards, Team Just WinesThe reviewer stated that an incentive was offered for this review
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- 7 reviews
- 1 like
- Verified
Great bottle, good value
Great bottle, good value, arrived in good time, would recommend it & great customer service
I will get it in the again
Hi Joe,
Many thanks for the glowing review....
Read more We are absolutely thrilled to hear that you are enjoying the Just Wines difference with good quality wines at unbeatable prices, quick and fully tracked delivery to your doorstep, a friendly and efficient customer services team to take care of any issues and a 100% no questions asked money back guarantee. We hope to see you on Just Wines soon and hope that you have a fruitful rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesThe reviewer stated that an incentive was offered for this review
- 2 reviews
Happy Customer
We have been a happy customer of Just Wines for more than three years. We order both red and white mixed wines because we like the variety of tastes. Each delivery is enjoyed and we keep coming back for more.
Hi Beau,
Many thanks for the glowing review and your continued support to Just Wines over the years, it is most appreciated....
Read more We are delighted to hear that you are enjoying the wines you have ordered from Just Wines and hope that you continue to enjoy the Just Wines difference. We look forward to assisting you again in the near future and hope that you have a lovely rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
Really good drop
When you buy a mystery drop it can go either way……. But this one was fantastic
Great taste , easy to drink
Hi Barry,
Thank you for the kind review and feedback, we appreciate it....
Read more We are glad to hear that you enjoyed the wines from your recent order of Mystery wines. Please note that we have a 100% no questions asked money back guarantee, in a rare case if you are not happy with the wines you've ordered via Just Wines, please reach out to us and we will ensure to get it addressed asap. We look forward to assisting you again in the near future and hope that you have a great rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Best Regards! Team Just WinesThe reviewer stated that an incentive was offered for this review
Questions & Answers
Hi,
I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.
My ebay order number is: 22-06142-63830
Thank you for your time,
Damien
On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis
Hi Irene,
Thank you for taking the time to contact Just Wines....
Read more I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review. Please enjoy your day ahead. Cheers! Team Just Wines
We would love to know.... Where Is Our Wine?
Hi John,
Thank you for taking the time to contact Just Wines....
Read more First of all John, please accept my most sincere apologies for the delayed response on this request. I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery. The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday. Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue. I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines
Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?
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Hi Michael,
Many thanks for the fab 5* review, it is much appreciated....
Read more We are absolutely ecstatic to hear that you have thoroughly enjoyed the wines from your recent order. Our procurement team works hard and tries to source wines from all corners of Australia to find gems like these. We look forward to assisting you again in the near future and hope that you have a wonderful rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just Wines