Just Wines

Ordered 12 bottles of Peverall Shiraz. Found it to be almost undrinkable. Wrote a review and received an email to say they would replace them. Just had a phone call saying they now refuse to. Don’t believe them!!

please stop sending emails as i will not be buying from you again.emailed you over a problem with my order but no responce.

Ordered wine on 31 August still not received..completely failed. I want a refund. Wine has been in transit for weeks..and stored in hot bad conditions

Do not use Just Wines. Terrible service. I ordered this wine over 6 weeks ago - it still has not arrived!

I love having great wine on hand when friends drop in unexpected. But look out you may have a few new customers after I told them how easy and hassle free it was.

Received really good red, beyond expectations, on time delivery and reliable packaging. Have enjoying this red and I am not sharing these bottles

Opened my first bottle one word Terrible! Very bitter not what I was expecting. Sorry guys but must return this one .

Fantastic wines great variety of styles from small wineries and great Aussie produce wineries and great pricing too plus lots of options

thank you for the mixed Shiraz . perfect selection, and enjoying each one I have tried. . Will order again .delivery on time.

I have enjoyed the majority of these wines; although there was one that was below expectations..I have asked the company to exchange these for me with an alternative as I purchased 6 cartons in total...I am still waiting for a phone call back. I’m disappointed that this part isn’t easier as claimed when I made my purchases.

I found the wines to be good. Excellent delivery. I shall be ordering again, from you,in the future . Thank you.

This is possibly the worst Pinot Noir I’ve ever tried. Very weak and vinegary. Such a disappointment and I had to return the entire case.

Sorry but while the service was fast, the courier didn't drop it off at the front door. He left it at the bottom of the stairway.
To add to that the first bottle I picked up was a pink Moscato, which I expressly rejected at the time of ordering. then I found another one. What do I do with wine I dont like and didnt order

I've had mixed boxes similar to this for $69. The "free" bonus extra good quality bottle was meant to be white but the only single bottle (so I assume that's the bonus one) was red. Bit disappointing. Probably won't buy off a phone deal again and just stick to online ordering.

Edit: after posting this review the just wines team contacted me straight away to let me know how sorry they were to hear I was disappointed with my order. They didn't make me feel bad for complaining and they quickly offered me a part refund, which came through straight away. I'm really impressed with the customer service of this company and will definately buy through them again.

I received a carton of wine that was worth a lot less in value to the one I had originally ordered. After writing a negative review here, I received a call from the customer service manager at Just Wines. I was told that they could send me out a free carton of wine valued at $69 if I could write a positive review on this website. I declined the offer of the cheap wine as I hated it. The customer service manager said he would see what he could do and call me back. The next day I received a call to say that the company would refund me the entire amount of the original transaction which I have now received.