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Just Wines

Just Wines (page 2 of 10)

4.1 from 2,160 reviews · View Statistics
Listing monitored by Just Wines

Reviews

  • Product Quality
    2.6 (204)
  • Return Claim MadeYes (45) · No (206)
  • Customer Service
    2.3 (209)
  • Shipping
    2.7 (141)
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Reviewer Photos & Videos

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Voucher

published

The wine I purchase I am very happy each time; but I am getting coned as the vouchers you send me as good will and a bonus or reward for me are actually costing me money. I depots each month $40 but I cant use this money as the voucher conditions do not allow and to used the reward I must purchase $99 worth on win, reward are actually costing money not saving when you have limited budget this is very important.
I do love you wine

Incentivised Review No
Just Wines
Justwines. c.Just Wines

OK Wine-

published

Very light red, lovely color, easy to drink but without any distinctive nose or aftertaste.
Probably over the hill given its 10 yrs old.
Ok to drink with a hamburger.

Product Quality
3/5
Customer Service
5/5
Just Wines
Justwines. c.Just Wines

Terrible. Wine was a month late.

published

Wine was late, no follow up. Won’t be ordering again. When asked why so late-they said it’s as it’s a boutique wine

Product Quality
5/5
Customer Service
3/5
Just Wines
Justwines. c.Just Wines
Liz
LizSydney Surrounds, NSW

Bad Delivery

published

As this was a gift I cannot rate. However, delivery needs to be addressed as was left, without any notification, at the letterbox next to the road

Incentivised Review No
Just Wines
Justwines. c.Just Wines
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sha harvie
sha harvieCentral, SA
  • 2 reviews

smooth wine

published

Lovely smooth wine,at a great price...Will definatelty purchase again and again...I will purchase another dozen Merlot of different variety very soon...

Product Quality
3/5
Customer Service
5/5
Just Wines
Justwines. c.Just Wines

Not what was ordered

published
Product Quality
1/5
Customer Service
1/5
Just Wines
Justwines. c.Just Wines
Stephen W.
Stephen W.
  • 2 reviews

was never sure what it was so i tried it and found it to be like a port

published

i never knew what this product was so i bought a caron of it and it turned out to be like a port.Not something i would drink all the time but nice enough

Product Quality
3/5
Customer Service
4/5
Just Wines
Justwines. c.Just Wines
Stephen W.
Stephen W.

its been alright so far

Just Wines
Justwines. c.Just Wines
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Thanh N.
Thanh N.Metropolitan Adelaide, SA
  • 3 reviews

poor service. waste of time

published

Poor service overall.
- asked in chat to check if wine was in stock and correct vintage. they said yes.
- placed order on 19/03
- chased up order on 29/03, response was still not picked and will put forward priority for wine delivery
- no further updates given
- chased up again 01/04, response was out of stock

Just poor service overall, assured availability and there was none in stock. no contact on their behalf and i had to do all the chasing up. Wasted my time and now will have to go and scramble buy wine as this was meant for the Easter break.

Worst service wine site I have ever used..

Customer Service
1/5
Incentivised Review No
Just Wines
Justwines. c.Just Wines
gezza
gezzaWest End
  • 9 reviews
  • 7 likes

Still Unreliable Fulfillment!

published

I was persuaded to try them a second time after the company reached out to me to change my previous (one-star) review with a $25 off discount voucher. Unfortunately, they proved to be unreliable again. The company promotes fast 2-3 day fulfillment on their website for Brisbane, but after placing my order on 4 Mar. 21, I did not receive the delivered order until 18 Mar., i.e., two weeks later. Disappointingly, tracking shows that most of the (unexplained) delay was within Just Wines as it took only a few days (16-18 Mar) for Australian Post to deliver it to my home address. I won’t be using them again when there are so many other online wine retailers that are more reliable and more customer focused.

Product Quality
4/5
Customer Service
1/5
Just Wines
Justwines. c.Just Wines
gezza
gezza

Based on prior reviews, fixing fulfillment glitches seems to be a frequent problem within Just Wines which I have not encountered in other on-line wine business.

Just Wines
Justwines. c.Just Wines
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Duncan
DuncanSouth East Queensland, QLD

Mayday Mayday

published

First bottle went down the sink the second soon followed.
Gave two bottles to golfing friends and I'm surprised that they made golf the next day.
Sorry but I have never tasted anything like this. Maybe it's my taste buds.
However I do thank Just Wines for offering a 50% discount on my purchase. Much appreciated.
The 8 bottles left were given free of charge to a nearby gym, as of yet I have had no reports.
This stuff is Not for me thank you.
Duncan

Product Quality
1/5
Customer Service
5/5
Just Wines
Justwines. c.Just Wines
Duncan
Duncan
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The reviewer stated that an incentive was offered for this review

Good product for price

published

It is a good product for the discounted price. I would buy again but probably not at the normal retail price.

Product Quality
3/5
Customer Service
5/5
Shipping
5/5
Just Wines
Justwines. c.Just Wines
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Lyn
LynSouth East Queensland, QLD

Bitter wine

published

Opened my first bottle one word Terrible! Very bitter not what I was expecting. Sorry guys but must return this one .

Product Quality
1/5
Customer Service
5/5
Just Wines
Justwines. c.Just Wines
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Kevin S.
Kevin S.Illawarra, NSW
  • 2 reviews

Has their site been hacked and personal information stolen?

published
Product Quality
3/5
Customer Service
1/5
Just Wines
Justwines. c.Just Wines
Noel A.
Noel A.Perth, WA

not delivered after 30 days also just arrived and one bottle missing

published

not delivered after 30 days but am looking forward to recieving them sometime in the near future maybe this is ridiculous also just arrived and one bottle missing (called reserve shiraz sans+pareil estate 2019)

Shipping
1/5
Incentivised Review No
Just Wines
Justwines. c.Just Wines

Not the best

published

My husband and I enjoyed the two bottles of Shiraz and cab sav..but the rest of the selection actually gave me a sore stomach after first glass. The wine tasted old and not like other merlots. I don't think I would purchase any more wine any more. The best thing about this selection was the price if $59 for 10 bottles.

Product Quality
1/5
Customer Service
4/5
Just Wines
Justwines. c.Just Wines
liz
lizSouth East Queensland, QLD

Do not give them any of your money!

published
Product Quality
1/5
Customer Service
1/5
Just Wines
Justwines. c.Just Wines

Wine reserve

published

After my last order, I emailed just wines stating that I was if the belief that being a member of wine reserve. My account balance should be subtracted from the order total.
( I was also of the opinion that wine reserve members received a further discount, although I didn’t mention this.
I asked for clarification.
I received an answer stating that next time I should email the writer so they could walk me through the process.
I would like to see much more transparency in the process.
You’ve got my money but apparently I can’t be told about how I can best benefit.
My continued membership of wine reserve is tenuous
Yours
James Irving

Product Quality
4/5
Customer Service
3/5
Just Wines
Justwines. c.Just Wines
Ernst
ErnstPerth, WA

Worst customer service I have ever had.

published

Ordered the wine a long time ago. I have severe buyers regret at this time. I thought that with the reviews I saw that the service would be first class. Now I am in serious doubt as to whether I will ever get the wine I ordered and paid for. I also keep getting requests to rate and review. It is a very expensive joke at this time. Just Wines will have to come to the party quickly if my opinion is to be changed.
Dr Ernst Eiselen

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
Ingrid G.
Ingrid G.Far North Queensland, QLD

Very disappointed

published

These wines are not what the sales rep promised, lte labels are un known wine makers vineyards, ant the quality leaves a lot to be desired,

Product Quality
1/5
Customer Service
2/5
Just Wines
Justwines. c.Just Wines
Ross
RossSeaford
  • 3 reviews

Bacchus Hill Le Repaire de Bacchus Chardonnay 2009 Australia

published

Still reasonably drinkable but past it's best. I would not recommend this wine. There are better Chardonnays available for the same price. I won't be buying any more

Product Quality
3/5
Customer Service
4/5
Just Wines
Justwines. c.Just Wines
Ross
Ross

Don't it replaced. My comment said it "is still drinkable but past its best". That does not mean that I want it replaced. Thanks anyway.

Just Wines
Justwines. c.Just Wines
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Chris
ChrisMetropolitan Adelaide, SA
  • 2 reviews

Not nice wine

published

Some varieties were not good actually used in cooking the after taste Left me shaking my head not nice variety

Product Quality
3/5
Shipping
2/5
Just Wines
Justwines. c.Just Wines
Tanya
Tanya
  • 2 reviews

Some good wines

published

I have enjoyed the majority of these wines; although there was one that was below expectations..I have asked the company to exchange these for me with an alternative as I purchased 6 cartons in total...I am still waiting for a phone call back. I’m disappointed that this part isn’t easier as claimed when I made my purchases.

Product Quality
4/5
Customer Service
3/5
Just Wines
Justwines. c.Just Wines
Keith
KeithMetropolitan Adelaide, SA

Down the drain

published

Wine so bad most of it ended up poured down the sink. Thin or poorly crafted wine in all bottles

Product Quality
1/5
Customer Service
1/5
Just Wines
Justwines. c.Just Wines
Keith
Keith

100520105

Just Wines
Justwines. c.Just Wines
tom
tomPerth, WA
  • 3 reviews

Not as advertised

published

Beware !!!!!!!
Bought their cheap vinegar wine now they stalk me with calls
Ordered Margaret river git everything but
Cheap cheap cheap
cheap wine not as advertised

Incentivised Review No
Just Wines
Justwines. c.Just Wines
tom
tom
Just Wines
Justwines. c.Just Wines
axe
axeCentral Coast
  • 6 reviews
  • 8 likes

Terrible

published

Placed an order with them via their site, which claimed the Port was in stock and even offered a discount if I ordered a dozen. After waiting 2 weeks with no contact apart from the initial purchase I phoned to check on the progress of my order. Was told that they were waiting on it from the supplier and that the wrong product had been delivered. They were very hesitant to process refund after I cancelled, offering things like 2 extra bottle for free and a $20 voucher for my next order.

Product Quality
1/5
Customer Service
1/5
Just Wines
Justwines. c.Just Wines
Page 2 of 10

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