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As of February 2019, Just Wines is offering each reviewer that places a review 20% off their next order. This is open to reviewers that post either a positive or negative review. It is also possible that the reviewers below may have received this incentive.
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- 3 reviews
A nice wine.
A decent drop of a cheaper wine, very nice quality though’ I enjoy it. I do recommend this wine to the average drinker, and not to the so called Connoisseur.
Ultimo Semillon Sauvignon Blanc 2020 Australia
I recently tried the Ultimo Semillon Sauvignon Blanc 2020 and found it to be a very pleasant wine. It is light, flavoursome and easy to drink. It is very reasonably priced and represents good value for money
Hi Maggie,
Thank you for taking the time to share your review and feedback....
Read more We are glad to hear that you have enjoyed the "Ultimo Semillon Sauvignon Blanc" wines from your recent order, these are a office favorite amongst SSB lovers. We look forward to assisting you again in the near future and hope that you have a wonderful weekend ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Best Regards, Team Just WinesThe reviewer stated that an incentive was offered for this review
Undrinkable Wine
Harry’s bin 519 is undrinkable . I am am a wine reserve member . My wife and we’re unable to drink this cheap vinegar liquid . A reliable wine expert in our town also found it undrinkable and unsuitable for cooking etc
Hi,
Thank you for your review and feedback, it is much appreciated....
Read more First of all please accept our most sincere apologies for the inconvenience you might have faced due to the recent order not being to your expectations. Please note that we have a 100% money back guarantee, to ensure that none of our customers ever have to live with wines that they are not completely satisfied with. With your username we were not able to locate any account or order in our systems, may we request you to share any of your recent order numbers, so we can look into the issue and contact you to address it ASAP. We hope that you have a lovely rest of the week ahead and we look forward to your response. Kindest Regards, Team Just WinesHi Philip,
Thank you for the update....
Read more We were unable to find your order/information in the system using your username here i.e. Reserve Wine Member. We have now located your account and order based on the information you have provided today and one of our friendly customer service supervisors/managers will be in touch with you within the next 24-48 hours to address this to your satisfaction. May we also request you to remove your personal information from your comments to avoid spamming or any other issues. Please let us know if this doesn't happen by close of business on Monday. Hope you have a lovely weekend. Best Regards, Team Just Wines
- 2 reviews
Don’t believe what they tell you.
Ordered 12 bottles of Peverall Shiraz. Found it to be almost undrinkable. Wrote a review and received an email to say they would replace them. Just had a phone call saying they now refuse to. Don’t believe them!!
Hi Gary,
Thank you for taking the time to share your review and feedback....
Read more At the very onset Gary, please accept our most sincere apologies for any inconvenience you might have faced due to this issue with your recent order. We have located your order and once of our Customer service supervisors will be in touch with you within the next 24-48 hours to address this issue to your satisfaction. Please have a nice week ahead and please do let me know if you do not hear from us by COB on Wednesday. Kindest Regards, Team Just Wines
I have recently been contacted by Mack from Just Wines who has completely sorted out my issue. He has organised a full refund, pick up the wine and a discount for the next order. Thanks Mack. All good.
Thank you Gary for the update.
We are glad to hear that your issue has been addressed and resolved as per your expectations....
Read more Please enjoy your weekend ahead and please do let us know if we can be of any further assistance. Thank you!
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Another tasty dozen from Just Wines
Very good wines yet again. Whites full flavoured & fruity while reds were smooth and easy drinking. Just Wines delivers again.
Hi John,
Thank you for taking the time to share your review....
Read more At the very onset John, we are extremely sorry for any inconvenience you might have faced due to your recent order. We tried to locate your account and/or order using your first and last name which is available on this review, but were not able to locate either an account or any orders. May we request you to share any of your recent order numbers, so we can locate you in our systems and identify the issue you might have faced and then address it appropriately. We hope that you stay well and safe and we look forward to your response to get this addressed. Best Regards, Team Just Wines
Try David Bruce, my given name,not John my preferred name.
Thank you David.
We have been able to locate your order and have passed on this information to our customer services team. ...
Read more One of the supervisors or managers from this team should be in touch with you within the next 24-48 hours and ensure to provide a resolution to your satisfaction. Thank you! Team Just Wines
- 2 reviews
First time purchase of this wine
Always happy with the wines offered by Just Wines. I usually only buy those around the $6- $8 mark and have not been disappointed.
Many thanks for the lovely 5* review Paul, we appreciate it.
Just Wines strives to offer a wide variety of good quality wines at competitive prices, quick delivery, friendly customer services to addr...
Read moreess any concerns and a 100% money back guarantee and we are glad to hear that you are enjoying the Just Wines experience.The reviewer stated that an incentive was offered for this review
Great wine great price
A good drinking wine going with fish and chicken well. We will keep buying it when available. Highly recommend this wine to anyone wanting a good tasting wine for price
Hi Ray,
Many thanks for the lovely review and kind recommendation....
Read more We are elated to hear that you have enjoyed the wines from your recent order. Please let us know when your stock of this wine is low and we'd be in touch to help you replenish. We hope to see you on Just Wines soon and hope that you have a great week ahead. If there is anything we can do to make your next review a 5*, please feel free to call us at 1300 250 296 or write to us. Kindest Regards, Team Just WinesThe reviewer stated that an incentive was offered for this review
- 9 reviews
- 5 likes
Great sample of good quaffing wines
We are not wine not connoisseurs but enjoy a good drop of red with our meals. All the wines in this group easily lived up to our standards.
Hi,
Thank you for the lovely review. ...
Read more We are delighted to hear that you have enjoyed the wines from your recent purchase with Just Wines. We strive to offer excellent wines at competitive prices delivered right to our customers doorstep and we're glad that you are enjoying the Just Wines difference. We hope to see you on Just Wines soon and hope that you have a lovely weekend ahead. If there is anything we can do to make your next review 5*, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
- 2 reviews
Enjoyable purchase experience
I received some incorrect cases of wine but the Just Wine Team were very apologetic and gave me some great deals to compensate me for the inconvenience.
It was very easy to sort the problem with them.
Hi Michael,
Many thanks for the kind review....
Read more At the very onset we sincerely apologize for any inconvenience you might have faced due to the error with your order, however, we are also glad that our customer service team was able to address this issue to your satisfaction. We look forward to assisting you again in near future and hope that you have a lovely rest of the week ahead. If there is anything we can do to make your next review a 5*, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
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- 2 reviews
Great name
This wine is very pleasant. I had a friend staying over who only has about 2 cms of wine in a glass but she really liked this one and asked if she could have a bottle to share with another friend. I obliged.
Hi Sue,
Thank you for the kind review, it is much appreciated....
Read more We are ecstatic to hear that you and your friend have enjoyed the wines from your recent order and we hope that we continue to delight you in future as well. Thank you once again for the kind review, please have a great week ahead. If there is anything we can do to make your next review a 5*, please feel free to call us at 1300 250 296 or write to us. Kindest Regards! Team Just Wines
- 2 reviews
A pleasant reliably comsistant. wine
This is the second time I have bought a doz.Black Market Sav.Blanc. which speaks for itself. I find the wine mild , mellow with good body and not too acidic as some cheap Sav. blanc.s can be. (I think that that official term which I have heard from wine connisseurs. is "cat's pee ")
It is DEFINITELY good value for money and a wine you can share with anyone.
Hi Dianne,
Thank you for the lovely review and feedback....
Read more We are glad to hear that you have enjoyed the Black Market Sauvignon Blanc wines from your recent order. Please note that Just Wines offers a 100% customer satisfaction guarantee, if in a rare instance you are not completely satisfied with your purchase, please reach out to our customer services team and we will arrange any unopened bottles for a refund or replacement. We hope to assist you again in near future and hope that you have a great week ahead of yourself. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers, Team Just WinesThe reviewer stated that an incentive was offered for this review
- 11 reviews
- 4 likes
Just Wondered How They Could Possibly Stay in Business!
Dreadful doesn't begin to describe trying to deal with JUST WINES!!! I paid & ordered a case of wine 10 days ago - no one knows where it is - no one knows when it will be shipped - I did call the supplier direct [Name Removed] re non-delivery of wine as the tracking number supplied by JUST WINES was incorrect & both the wine supplier & JW couldn't track the wine.
No one's fault re this but there was no follow up by JW - if I hadn't called the supplier direct then I would have been none the wiser as apparently the case had gone missing!
JW di...
Read moredn't follow any of this up nor let me know what was going on only that- the wine was coming from a boutique wine maker direct - I knew this hence the purchase & I could read! JW have agreed to refund full payment of non received wines - thank you. Useless trying to call or email JUST WINES as they are always going to call back & promise they will but they don't!Hi Harvey,
Thank you for taking the time to share your review and feedback....
Read more First of all Harvey, please accept our most sincere apologies for the inconvenience you must have faced due to this issue with your recent order. We have located your order in our systems are currently investigating the reason leading to this situation. One of our customer services team leads or manager will be in contact with you within the next 24 hours to address this situation to your satisfaction. Once again Harvey, we're truly sorry for the poor expeirence and we hope that you have a lovely week ahead. Please do let us know if you do not hear from us by COB tomorrow. Best Regards, Team Just Wines
MY REPLY TO THEIR EMAIL - STATING THEY MIGHT HAVE SENT THE WINE - NOT SURE BUT WOULD LIKE TO CHARGE ME ANYWAY & STILL CAN'T PROVIDE TRACKING NUMBER!!!
That's a bit cheeky - telling me you are sending...
Read more me another case of wine - as per the first which was apparently LOST IN TRANSIT!!!Hi,
Thank you for taking the time to share an update on this issue....
Read more We're terribly sorry for the poor experience and for the lack of accurate information in regards to the replacement order's tracking. We've escalated this issue to our customer services team and a manager from the team should be in touch with you shortly to address this concern asap. We request you to please bear with us while we try to get this addressed and please do let us know here if this is not resolved by COB tomorrow. Best Regards, Team Just WinesFind out how Just Wines compares to other Wine & Liquor Shops
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great wines
The wines we have sampled are enjoyable to drink, thats what it is all about. We would definitely order again from this region
Hi Nicko,
Thank you so much for the glowing review....
Read more Just Wines endeavors to offer a hassle free online wine purchasing platform to all our customers, with good wines at competitive prices, quick and fully tracked deliveries and a friendly customer services team to address any concerns. We are ecstatic to hear that you have enjoyed the Just Wines difference with your first order. We look forward to assisting you again in the near future and hope that you have a great week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Best Regards, Team Just Wines
- 2 reviews
Mixed Bag
There are not many people who would enjoy sweet wines as well as dry. My two cases had Moscato as well as dry wines. Whilst the dry ones were good the sweet ones will have to be used for cooking.
Hi Martyn,
Thank you for sharing your review and feedback....
Read more Martyn, please accept our sincere apologies for the wines from your recent order not living upto your expectations. We have located your order in our system and one of our friendly customer service supervisors should be in touch with you within the next 24-48 hours and will ensure to address this to your satisfaction. Thank you again for sharing your review, we hope that you have a lovely rest of the week ahead. Please do let us know if this issue is not addressed by COB on Thursday. Best Regards, Team Just WinesThe reviewer stated that an incentive was offered for this review
Very nice wine
I really enjoyed this wine however am not usually a Chardonnay drinker, so don’t know how ‘true’ this wine is to a Chardonnay! It was light (I usually find Chardonnay can be quite ‘heavy’) and very drinkable.
Hi AJW,
Thank you for taking the time to share your review and feedback....
Read more We are glad to hear that your have enjoyed the Chardonnay wines from your recent order. Please note that Just Wines offers a 100% money back guarantee to ensure that none of our customers ever have to live with a case/bottle of wine that they did not completely enjoy. In a rare case, if you do not enjoy your wines, please do reach out to our friendly customer services team and they'd be delighted to help. We look forward to assisting you again in near future and hope that you have a nice rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesThe reviewer stated that an incentive was offered for this review
Questions & Answers
Hi,
I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.
My ebay order number is: 22-06142-63830
Thank you for your time,
Damien
On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis
Hi Irene,
Thank you for taking the time to contact Just Wines....
Read more I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review. Please enjoy your day ahead. Cheers! Team Just Wines
We would love to know.... Where Is Our Wine?
Hi John,
Thank you for taking the time to contact Just Wines....
Read more First of all John, please accept my most sincere apologies for the delayed response on this request. I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery. The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday. Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue. I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines
Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?
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Hi Wiglles,
Hope you are well....
Read more We're glad that you liked the wines from your recent order. Please note that Just Wines offers a 100% money back guarantee with the help of which we are able to arrange a return of any wines our customers did not enjoy completely. If in a rare instance you come across just a wines, please do reach out to our friendly customer services team. We hope to see you on Just Wines soon and hope that you have a lovely rest of the week ahead, If there is anything we can do to make your next review a 5*, please feel free to call us at 1300 250 296 or write to us. Best Regards! Team Just Wines