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Just Wines
4.1 from 2,159 reviews · View Statistics
Listing monitored by Just Wines

Reviews

  • Product Quality
    4.0 (429)
  • Return Claim MadeYes (20) · No (458)
  • Customer Service
    4.2 (328)
  • Shipping
    4.3 (280)
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john r.
john r.Metropolitan Adelaide, SA

Great drinking

published

Great drinking now during lockdown, a wonderful colour, it's going very well in our house hold, would recommend this wine.

Product Quality
4/5
Return Claim MadeNo
Just Wines
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Timbo
TimboSydney, NSW
  • 2 reviews

Unable to fulfil order

published

Between the time of ordering/ paying for an order and dispatch, I was advised that wine advertised was not available. Sales consultant said that there sometimes was a disconnect between sales dept and warehouse. This has to be remedied. I was offered a 2016 Kirrihill C/S from the catalogue which I accepted and which arrived by another delivery company 'Fastway" and not by Australia Post as offered. This caused problems at my end. By the way the 2016 Kirrihill C/S is excellent. Generally, product is good/excellent but inhouse backend is unprofessional and needs reviewing.

Product Quality
5/5
Customer Service
2/5
Just Wines
Justwines. c.Just Wines

Great pick lovely wine

published

The red wine is a good interesting selection for the price. The case of wine came in a reasonable time.

Just Wines
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good wines and selection

published

nice smooth wines the reds were smooth to drink and good to pair with red meats
white were also of good quality
value for money

Product Quality
3/5
Customer Service
4/5
Shipping
5/5
Just Wines
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Yallingup Reserve 2016 Cabernet Sauvignon

published

Was certainly not up to standard for a wine of RRP $28, very plain tasting nearly as if watered down

Product Quality
3/5
Customer Service
5/5
Just Wines
Justwines. c.Just Wines
John  Connell
John Connell

Thank you for your comment.Even though I did not rate it very well I will still keep what I have left. Regards John

Just Wines
Justwines. c.Just Wines
Sue
SueGreater Melbourne (Inner), VIC
  • 2 reviews

White wine

published

The wine was delivered very fast. The only complaint there is that they never ring the door bell and I was home.
I’ve only tasted half a bottle but it was very nice so I anticipate that the others will be also

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
Denis
DenisSydney, NSW

Mix case of reds

published

Most of the wines were very good but some were not. I had 2 bottles that I used for cooking a nice beef casserole as they were not drinkable

Product Quality
4/5
Customer Service
5/5
Just Wines
Justwines. c.Just Wines
spags
spagsSydney, NSW
  • 3 reviews

Good drop

published

Easy to drink which also contributes to the meal you have with it. Leaves a smooth flavor in your mouth.

Product Quality
4/5
Customer Service
4/5
Just Wines
Justwines. c.Just Wines
Sylvia
SylviaSydney, NSW
  • 2 reviews

King Parrot Cabernet Merlot 2016 Vintage

published

The wine is lacking in depth, but is more than acceptable as a good quaffing wine for a BBQ or with a roast beef or lamb on these cold nights in July.

Product Quality
3/5
Customer Service
4/5
Just Wines
Justwines. c.Just Wines
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Peter Ireland
Peter IrelandHunter Region, NSW
  • 2 reviews

Good example of Southern Highlands of NSW wine

published

I have had this wine previously & thoroughly enjoyed it. It is very much to my palate's liking & this dozen didn't dissapoint.

Product Quality
4/5
Customer Service
4/5
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Brett
Brett
  • 2 reviews

A little light bodied.

published

A like a full bodied Cabernet Sauvignon but found the Emmetts Crossing slightly light for taste despite the 14% ABV, others have enjoyed it however.

Incentivised Review No
Just Wines
Justwines. c.Just Wines
Chez David
Chez DavidSouth East Queensland, QLD

My fresh friend accompanies me when eating in

published

The bouquet is fresh, the taste is light yet leaves a lingering feel of strength. You will love to take a glass or two with white meat, fish, or even just to enjoy without any meal at all

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Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Just Wines
Justwines. c.Just Wines
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Derek
DerekGippsland, VIC

Vidal Estate Sauvignon Blanc 2019 Marlborough - 6 Bottles

published

This wine lived-up to expectations. It has a well rounded after-taste with promise of lingering likeness. It is certainly worthy of a much higher purchase price.

Product Quality
4/5
Customer Service
5/5
Just Wines
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Slow to ship. Need to chase them.

published

Ordered my wine more than a week ago and heard nothing since. Emailed and all I received was a boilerplate response i.e. "we will get back to you in 24/48 hours...." . So I called 1300xxx during business hours and all I got was an answering machine asking me to leave a message. Went to the 'Live Chat' channel and finally someone told me that the order is still unshipped and he will get the dispatch to send as a priority. Will wait and see what happens next as I'll believe it when I see some notification or tracking details in my Inbox. Need to lift their game as my order is >$200 and leaving customers 'hanging' and having to chase current status is simply not good enough.

Customer Service
2/5
Shipping
1/5
Just Wines
Justwines. c.Just Wines
Pat Y.
Pat Y.
Pat Y.
Pat Y.

Thai Food or Fried Food Specialty

published

Good wine to drink with fried food or That food. Helps cut through. Then you finish the bottle off later without any excuse!

Product Quality
4/5
Customer Service
4/5
Just Wines
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Page 1 of 10

Questions & Answers

Damien
Damienasked

Hi,

I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.

My ebay order number is: 22-06142-63830

Thank you for your time,
Damien

No answers
Irene Jarvis
Irene Jarvisasked

On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis

1 answer
Just Wines
Justwines. c.Just Wines

Hi Irene,

Thank you for taking the time to contact Just Wines.

I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review.

Please enjoy your day ahead.

Cheers!
Team Just Wines

John Carling
John Carlingasked

We would love to know.... Where Is Our Wine?

2 answers
Just Wines
Justwines. c.Just Wines

Hi John,

Thank you for taking the time to contact Just Wines.

First of all John, please accept my most sincere apologies for the delayed response on this request.

I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery.

The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday.

Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue.

I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead.

If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us.

Happy Wineing!
Team Just Wines

John Carling
John Carling

Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?

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