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JW Computers Physical store
- 10 reviews
Rang about a computer part showing on the website, no answer after 9+mins ringing so left message on their call back service. No call back so went there for a Covid shop the next day only to find that 'limited' stock = NO stock. Went home and bought the part 34% cheaper from Amazon, now received after 6 days (8 days now and still no store callback). I'd rather support local business but they need to answer phone/return calls, or at least keep the website up to date.
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
Hi I’m a JW customer and I’ve been told by the Bankstown store that you guys are not currently taking orders for computer jobs. I want to know if you can still upgrade my pc because I’m looking to and If you guys are able to. thank you Luca
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Store LocationBankstown
- Warranty Claim MadeNo
very bad customer service they managed to put the part in thats all they did right i had to go back 3 times and call them a bunch of time with no reply back from them. goto scorptec
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Store Locationbankstown
- Warranty Claim MadeNo
so there was something wrong with my mic i asked them for help they did nothing they called and could not help me but my m8 on discord fixed it in 20 mins aswell as i ran out of space on the SSD i jus...
Read moret brought from them so i looked in my computer there is a external hard drive they did not activate so they could try and scam me out of even more moneyAs well as they charged me labour for what to put in 2 parts which would take them all of 5 mins i could of done it myself and saved like $130 if they new wth they were doing. I asked them to clean my...
Read more pc aswell and i said i would pay for it they still did not do that. I want a refund on the labour they did absolutely nothing.
Hi Anonymous,
Sorry to hear of your dissatisfaction with the service you received. ...
Read more Can you send me the receipt number so I can investigate what’s happened here? Thanks and awaiting your response. AndreQuestions & Answers
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Hi Luca,
Due to the COVID-19 pandemic, we have been inundated with orders and all tech work has been slightly delayed. ...
Read moreCan you send me a private message with some further contact details, and I will reach out to you tomorrow in regards to upgrading your PC? Thank you and i'll wait to hear from you, Andre