Reviewer Photos & Videos
Fast delivery and good price.
Delivery was 2 days so great during COVID lockdown. Free delivery was great too. The price was on par with other stores but the free delivery made them the cheapest.
Easy to order, quick to deliver
JW had the lowest price on a few items I needed for a computer I'm building, the parts arrived long before the rest of the build. If everyone shipped as quickly as JW I'd be building a week early.
Pleased to be associated with JW Computers. Website is well laid out and easy to find items.
Furthermore, given the acute shortage of PC components at the moment I was pleased to find the article in stock and at a very competitive price. Delivery was spot on.
Fantastic Online Store
The product is well priced and free delivery so getting a good deal!
Despite the Covid lockdown, delivery of the items is still fast and item was well packed.
I bought these for a great price and also had free delivery to my home. Very happy with the service and products.
Service was fast , postage was fast.
Easy to deal with .
Brought a GTX 1050ti for my Q9650 on a PK5 Mobo and now can play Resident the villiage.
Works a treat
- Online store
I've purchased quite a few PC related items through JW computers online store over past few months and have always found them to be very prompt and courteous when replying to any enquiries I've had, their dispatch timeframes have always been within nominated time advised when I've made my order. Product selection is great and cover's wide variety of area's and pricing is very competitive with the products I purchased all in all I'd confidently recommend JW computers for any PC related items, my only suggestion is if they could be a little more competitive on their freight charges hence the 4 star rating otherwise it would have been 5 star's.
- Online store
Great price. Slow delivery.
Easily found what I wanted on the site. Due to lockdown, was not able to attend the physical store. Had to pay for delivery, which combined with the item, was still cheaper than anywhere else. Unfortunately, the item took 1-week to go from Bankstown the Chester Hill.
Great Products, good prices, fast free delivery
Good website that is easy to navigate, with a fantastic range of brands and product. very fast free delivery. Fantastic experience.
I had purchased the same product cheaper on MyDeal, but whilst their site showed in stock, they took my money and held onto it for a couple of weeks before telling me there was no stock and cancelled my order. I found the same item I wanted on JW computers and received it 2 days later. Great turnaround and a very good experience.
Only area of improvement I can think of is the price, though we're talking $10~15 difference on a near $200 item so for the seamless experience it was worth it
Great product for price and great online customer service
Bought the Asus Phoenix PH-GTX-1050TI came very quickly very happy with my purchase prices were original not like most jacking up price due to mining been looking for a while for a card with reasonable price and JW Computers delivered not only on price but quality and customer service will be shopping here again.
Ultra quick turnaround!
Ultra fast turnaround from the moment i ordered. The order was placed on the Saturday and the item arrived on the following Thursday which is very impressive considering i live in WA. Will definitely use JW again as i was impressed with the range of products and pricing.
Easy transaction, great price... My youngest son will enjoy his PC upgrade during Covid Lockdown, now to find time for the install. Shouldn't be a problem :)
Easy to navigate and product arrived quickly and safely.
Took advantage of a free delivery offer and my order was processed quickly.
I received my item the next day via courier!
Wasn’t informed that item I ordered wasn’t in stock at the time.
After the 3 business days dispatch time from the item listing I bought, I had to contact customer service to find out that stock wouldn’t be in until the following week.
Customer care was quick to respond and every other part of my purchase experience was great, just wasn’t very transparent in stock/dispatch times.
Questions & Answers
I think I bought a Canon Printer From you through Kogan. But I have not received it and the e-mail says it arrived yesterday. Tracking: [Number Removed]
My name is:
[Personal Details Removed]
Hi Erica G,
From what I can see from the tracking information, your order is still in transit and enroute to you.
Please check the tracking again.
If you have any further questions or queries, please contact us through Kogan as your order details such as identity/contact etc is kept private and secure.
Do you replace a PC Power Supply to a new one?
Yes, we can replace a Power Supply Unit (PSU) for you. The cost of replacing a PSU with basic cable management is $65, and needs to be booked in at your nearest store.
I bought a Radeon 5700XT last week from Blacktown store but now have changed my mind to buy a Nvidia 2700 Super instead.
How do i process the return? Do I just take the item to the store or do I need to do it online?
I tried calling the store yesterday and today but no one is picking up.
You'd have to return the product in it's original packaging with all contents, undamaged, to the store. From there, upon inspection, the return will be processed with a 15% restocking fee as it is a change of mind return.
Apologies that you weren't able to get through on the phones; we have multiple lines ringing consecutively, and it is difficult to attend to every call whilst the stores are busy. However, we are implementing a new phone system which will assist with this matter.
Get an answer from our members and JW Computers representatives
Other Electronics & Computing Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.