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JW Computers
4.7 from 863 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (393)
  • Return Claim MadeYes · No (439)
  • Shipping
    4.5 (310)
  • Customer Service
    3.9 (14)
  • Warranty Claim MadeYes (3) · No (405)
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Myth55au

Myth55au

  • 6 reviews
  • 5 likes

Ordered CPU

published

Ordered a 5900x cpu from the store.
Found the online store easy to navigate.
There was no problems at all with JW .

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Mark X.

Mark X.Sydney, NSW

Great Experience, Very Fast Delivery

published

JW Computers sent out my new AirPods Max extremely quickly and had one of the best prices anywhere. When good prices combine with good service, what more can you ask for? Highly recommend them!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple AirPods Max
Zbigniew Martin S.

Zbigniew Martin S.Metropolitan Adelaide, SA

All good here

published

The delivery took a bit longer however this is to be expected due to covid.
Also, there should be insured delivery, and not insurance offered for extra fee, after all it wasn’t cheap laptop. This is what most online stores offered.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGigabyte Aero 15 OLED
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Excellent

published

I was worried when I had to spend a considerable sum with an online site for a product and they said it was their last one in stock. Hoped it wasn't going to be one of those times when websites say they are in stock and then they are out of them. But as my computer is my whole business it was vital I get the product. I was so impressed with JW. They emailed me at every step ( order, being packed, dispatched , courier etc etc). It arrived within 36 hours. Wow. Thanks Guys.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Taylor

TaylorGungahlin 2912, ACT

Quick Customer Service and Shipping

published

Was easy to find the product I wanted, confirm stock and purchase.
Brilliantly fast shipping.
Thanks for supplying me with one of the rarest GPUs to date!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS EKWB GeForce RTX 3090 24GB Graphics Card
Related Articles
Previous

Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Great Services & Fast dispatch

published

Product was well priced, with super fast turnaround from when order was placed to delivery. Great continual updates as well in regards to the status of my order.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

fast postage and well packaged power supply order

published

ordered 2 Silverstone power supplies online. got them fast and well packaged. no issues with power supplies while using on Raspberry Pi desktop build

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Great service. Courier delivery, not so much

published

Very happy with my order, Chris was super helpful. But please, please never use fastway couriers again. Appalling delivery service (due too fastway not jwcomputers)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Harshad

HarshadGreater Melbourne (Metropolitan), VIC

Happy with overall service

published

I ordered a GPU, wasnt sure if it was in stock on the site(that could be improved),After calling they confirmed got 1 in stock. From ordering to be delivered to me took 2 days. Very happy and satisfied.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Laurence S.

Laurence S.Greater Melbourne (Metropolitan), VIC

Fast delivery and well packed.

published

Easy to navigate and find what i wanted via staticice. Ordering was straightforward. Good pricing for computer parts. Overall a good experience.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedWestern Digital WD Blue 3.5" HDD 4 TB
DANIEL

DANIELSouth East Queensland, QLD

  • 2 reviews

Best Prices

published

Easy to navigate website, great prices, fast shipping, fantastic range of products, only online pc store I will purchase from. A+++

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Jay

JayGreater Melbourne (Outer), VIC

Great service

published

Found my product and store through a google search, very happy to have bought ex demo stock at a fair price and it was shipped very fast, thanks guys will keep you in mind for future purchases !

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSteelSeries Arctis 5
Lee C.

Lee C.South East Queensland, QLD

Awesome, great price and communication, speedy delivery, as described. Thank you

published

Easy to Navigate.

Vast range of products and we'll described.

Genuine Epson replacement bulb. Can't get better than that.

Communication was fantastic with constant updates on progress of delivery.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
market_able

market_ableSydney, NSW

Honest & Trustworthy Opinion

published

As a woman who knows nothing much of technology & after being told to buy a new one by another, I went to JW Computers Blacktown for a 2nd opinion. I was fortunate that their Tech person, Tim, was in that day.
Tim could have told me too to buy a new laptop as he knew I was desperate & vulnerable but he fixed it instead. If you are looking for a trustworthy opinion, see Tim. He is in Blacktown branch on Thursdays and Fridays.
For polite customer service, see Jason. He will acknowledge your presence, even when he is in the middle of serving someone.

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBlacktown
Warranty Claim MadeNo
Ozg80

Ozg80Sydney

  • 6 reviews

2 Days fast shipping in Sydney, highly recommended

published

My Apple AirPods Max arrived in 2 days! Seller keep you informed of whole despatch process, Highly Recommended Seller will buy again

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple AirPods Max
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Questions & Answers

ckchang1010

ckchang1010asked

JW Computers

Do you replace a PC Power Supply to a new one?

1 answer
JW Computers
Andre T.JW Computers

Hi ckchang1010,

Yes, we can replace a Power Supply Unit (PSU) for you. The cost of replacing a PSU with basic cable management is $65, and needs to be booked in at your nearest store.

Thank you,
Andre

Rashed A.

Rashed A.asked

JW Computers

Hi

I bought a Radeon 5700XT last week from Blacktown store but now have changed my mind to buy a Nvidia 2700 Super instead.

How do i process the return? Do I just take the item to the store or do I need to do it online?

I tried calling the store yesterday and today but no one is picking up.

Thanks

1 answer
JW Computers
Andre T.JW Computers

Hi Rashed,

You'd have to return the product in it's original packaging with all contents, undamaged, to the store. From there, upon inspection, the return will be processed with a 15% restocking fee as it is a change of mind return.

Apologies that you weren't able to get through on the phones; we have multiple lines ringing consecutively, and it is difficult to attend to every call whilst the stores are busy. However, we are implementing a new phone system which will assist with this matter.

Thank you,
Andre

Michael Mc

Michael Mcasked

JW Computers

I would like to purchase a Gigabyte Nvidia GeForce RTX2080ti but prices are all over the place. Of course it has to be new. Can anyone help me out?

1 answer
JW Computers
Andre T.JW Computers

Hi Michael,

Sure, we can help out.

At the moment, due to the economic affect, and global supply shortages caused by the COVID-19 pandemic, there have been a few price changes on certain items, though not everything.

We do have RTX2080Ti's in stock.

Send us a PM and we will contact you to discuss.

Thank you,
Andre

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