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Measured up wrong by bunnings
Paid to have kitchen measured up by bunnings but apond delivery the kitchen bench was to long.we paid 6000 bucks for our kitchen..there's no follow up from bunnings to leave any feed back.kaboodoo must be rubbing the hands together..no service great parter bunnings.
Great Quality Products
I built a kitchen from scratch using Kaboòdle everything went according to plan with the help of the kitchen specialist at my local Bunnings store i would highly recommend this to anyone with a small degree of diy skill.
Excellent value, great service.
I have installed cupboards & benchtops in a kitchen and a large utility room. Delivery was quick & the assembly & installation was simple with clear instructions in each pack. The rooms have been occupied for 3 years and perform well & look as good as when first installed. I made a warranty claim on some of the doors and the matter was dealt with promptly, courteously and efficiently. Happy
Started the process in end of October 2020 now at July 2021 and don’t have a functioning kitchen. No water, power bench tops etc.
Very disappointing. They promised the word delivered an atlas. They still can’t tell me when they will finish it.
She'll be right mate!
Kaboodle kitchen kits highlight everything that's wrong with Australian built products. She'll be right mate, it's close enough. I had to use Kaboodle as part of a kit home I owner/built. The kit looked promising to start with. Good design process and finish choices were broad. I can see how someone can easily be convinced they could save money with this kit. Here's the problem however. From an installation POV these kits are problematic and builders will need to charge more to install as a result. Pre-drilling tolerances are poor so panels don...'t always line up meaning I needed to pre-drill replacement holes and realign. 3 out of my 4 end panels had scratches and markings that wouldn't come out with cleaning. I ended up taking 2 back for replacement and used one where it wouldn't be seen. One cabinet kit had a broken panel even though the box looked fine so I can only presume it was broken before packing. There are numerous little 'chips' found across the panels and these needed a water proof adhesive applied so they wouldn't cause problems later on. Ironically all of these kits had a 'quality check' sticker applied to them! What are they actually quality checking for god's sake? And don't try and remove the sticker as that is just a PITA to clean up. There are so many areas where you (the installer) need to do most of the work - fitting front panels on drawers for instance. These could easily be pre-drilled along with handle holes but aren't, so you need to carefully align everything and do a lot of drilling to finish. The oven cabinet includes two strips of metal that appear to be a last minute addition as they do not install nicely. The only way to have them hold properly is to use a high strength heat resistant epoxy. After reading some of the other reviews I decided to coat the bare particle board ends with a water-proof adhesive to stop water destroying the cabinets. I'm yet to find out how the kitchen will fare long term but from some of the other reviews I'm not holding my breath. My advice would be to check how much an equivalent Ikea kitchen will cost and if it's less than 20% more expensive, go for it. You'll save the money on the install.
Only Excellent things to say about this company
We bought a self install kitchen from Bunnings. After almost 10 years two of the hinges of the corner cupboards failed. We went back to Bunnings to try to purchase. Absolutely showed No interest whatsoever, no help. One of the team members after our 3rd exasperated visit looking for a similar item to buy, mentioned the hinges and fittings etc (maybe the complete kitchen?) came from Kit and Kaboodle. We emailed them. We didn't expect much after the Bunnings experience...Not a bit of it. The lovely man there, got onto it and within ten days sent new hinges. Wait for it...gratis...Brilliant Brilliant service. Who offers this level of service these days?? No one. Well these people do...
How is this for customer satisfaction
Went to bunnings to view Kaboodle kitchens. Told by two of the sales people that they could meet my request of replacing kitchen doors. I was given a range of profiles and colours to choose from. Here we go, pay $99 and we will send out someone to measure and quote. Three weeks later I get a miss call that he was coming Monday at 12 noon for a measure up. I am sending you an email prior to the meet for you to fill out. Just fill in the form as to which items you want. "HELLO' doors as I discussed with the salespeople. Things went into overdri...ve on the inspection eve. Sorry, but we don't sell doors for replacement. I am cancelling our meet and Bunnings will be in touch with a refund. That's not what I was told and that is not what their online info says. All I want to do is liven up my kitchen doors so that I can get a price on my house to sell. I waited over three weeks for them to decide whether they replace doors or not. Like most people I read the reviews after the event. Now I believe the negative reviews. Bunnings are you sure that you are an efficient Aussie company.
I am absolutely happy with the product and services!
I was surprised by the negative comment in this post and was initially reluctant to go with Bunnings. But both my wife and I are very happy with the decision we made. Right from the start to the end the process was very smooth, predictable, enjoyable and within the estimated budget. Bunnings did an excellent job. After the initial phone call made to Bunnings we were directed to visit one of their bigger showrooms in Midland. There, we were met by a lady who was more than helpful, caring and friendly. The design was great. The tradesmen we got w...ere fabulous. The job was completed on time. The quality of the products was great.(Kaboodle). We got great friendly service from the Bunnings in Willetton. We absolutely recommend Bunnings and their kitchen based on our experience.
Disappointing product and service
Doors are a poor fit to the cabinets. The gaps between each door including corner doors are far too large.
Many back and forth emails with customer service to be told I haven’t adjusted the doors correctly. I am a licensed tradesman and building supervisor so I haven’t come down in the last shower.
I could not recommend their product based on my experience.
Kanoodle quite quickly replaced our first bench tops as fine tears were appearing in numerous sections of all 3 tops. These appeared within 14 months of installation.
3 smallish bubbles have appeared on one of the replacement tops which Kaboodle has told me can happen and sorry for the inconvenience. My reading suggests t is probably a lack of adhesive where the bubbled have appeared. I have had 40 years of laminated kitchen bench tops and know their limitations.
The drawer and door closes are of a poor quality and invariably the drawers need...
Bench top laminate quality extremely bad.
My sons moved into a deceased estates house and the family had installed a kaboodle kitchen. I had recently sold my cabinet making business and I could see that the cabinets were installed properly plumb and level but the gloss laminate tops had probably thousands of scratches throughout. Working in the industry for so long I know the good brands of laminate just don’t do that no matter how rough you are with them . I went to Bunnings to discuss and rang the customer help line and they said because they couldn’t tell who installed it they couldn’t help which is pretty typical,although the entire kitchen was supposed to be brand new, appliances and cabinetry they still refused to even look.
Doors fallen off drawer runner jamming up
Corner hinges spreading bout 2 years old. Would not recommend this product. Very disappointed.
Terrible, do not waste your time!
Sat in store with a the apparent Bunnings expert who went through and ordered everything as per the digital kitchen builder. Ended up with a estimated delivery date of 12/12/2020 fast forward to mid January 2021 we finally received our first delivery which was missing entire sections of cabinetry and end panels. Seems the cabinets were missing the ended up cutting an incorrect bench top. When we raised the issue with Bunnings there response seemed to be of concern and very apologetic until they sent through a completely incorrect plan again and...after we had radio silence. Once we finally got hold of the personnel we were dealing with they laughed about our plight like it was some kind of joke. The date is 26/03/21 and after 5 incorrect deliveries and countless hours standing around in store, because no one cares until you’re in front of them, we finally have a finished kitchen and never plan on using Bunnings special orders or kaboodle ever again. If you want cabinetry, pay a small local business who will take pride in their work and customer service.
Kaboodle left stuff out!!
Kitchen order pre Christmas. Had to pay $1500 for benchtops to be made. There were 4 parts to the bench but only 3 were delivered. Now a delay for the missing part to be made, meaning my busy builder will need to come back to install.
The doors to the cupboard housing the exhaust fan were labelled as left and right in their box but were both right hand opening.
Several of the cupboard partitions were damaged, as if they’d been dropped.
Not happy that I paid a large amount of money for Kaboodle inefficient product management.
Dont do it
Poor quality ,poor customer service from kaboodle themselves. The product is badly made. Do yourself a favour and go to a kitchen place. 3 goes and the doors were still terrible . Plus it was an $8500 small kitchen. With premium finishes.Would give zero stars if I could
Questions & Answers
Hi, I have just had a new Kaboodle kitchen installed and have a number of 600mm 2 Drawer Base Cabinet installed. Can you please advise how much weight each draw can hold?
Does any one experienced this .
My bench top is a flat laminate and was replaced a few years ago from gloss as it had faults and stains inside the laminate so They replaced it, I wanted same colour but flat not gloss.
Meanwhile 2 to 3 years later it now always looks dirty like a smudgy ,greasy look and it does not matter how much I clean it with soapy water it just does not go away.
I have contacted Kaboodle waiting for answer, also draw and cupboard does not close properly.
The bench top is a worry, we have no kidds and are so careful.
Appreciate and issues someone else may have had. Thankyou
How do I remove sliders from drawers. Need to remove draws. Cheers
Slide the drawer out as far is it can go and look for a small black lever located on either side of the drawer slide. Pushing this lever down (and up on opposite side) will disengage the slide and allow you to slide the drawer out.
Get an answer from our members and Kaboodle Kitchen representatives
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