Service was great
The replacement product was exactly what I needed, It arrived promptly and the assistance from Trey was brilliant, and his follow-up was not expected
I am a builder that has installed many kaboodle kitchens. I have found them to be of good quality, well built and easy to fit We had a warranty issue with door colour fade. This was attended to promptly and to our satisfaction. Quite often we will use other benchtops.
15L Door Mount Swing Bin
Purchased a 15L Door mount swing bin. One of the clips which snapped. I've contacted Kaboodle to claim warranty. Kaboodle was prompt and sent me a replacement bin. Excellent Service from their warranty team(Stefano).
Outstanding customer service .
I recently had a few minor problems with my Kaboodle Kitchen (corner door hinges and a cupboard door need replacing ). The folks at Kaboodle replaced both for me (even posted them to me ) all they required was the receipts for the purchase of the items . This is outstanding customer service considering I purchased the kitchen nearly 5 years ago (even a statutory warranty is only good for 4 years ).
Absolutely outstanding customer service .
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Kaboodle Worked well
Needed a couple of cupboards installed. Heavy ! But great now everything is up and running. DONT get the cupboard insert for the pantry..good quality but was expensive.....and waste of money. Everything else was fine.
We love our Kaboodle kitchen, don't understand all the negativity
We built our own home and used Kaboodle because we couldn't afford to do all of the kitchen at once. We put in the carcasses first, gluing as well of course. It all fit perfectly and was easy to construct and level with the adjustable feet. In contrast, we paid a real cabinet maker for a custom bathroom vanity, and it is actually just chipboard as well, so more expensive doesn't solve the issue of having chipboard but we needed a special size. The gloss white heritage doors did discolour. It was easy to take photos and send a scan of our receip...ts to the wonderful person at Kaboodle who organised a replacement, in heritage style, of every single one of our doors and drawers, even those that were not damaged or affected. It is a higher quality and cleans like a dream! It was a lot of work to refit everything but as we had saved money by simply using white melamine panels between the cabinets, we never had to tear anything out, not even our hair! Photo copy and keep your receipts and call Kaboodle directly. The corner cabinets are horrible however as the Kaboodle hardware is expensive and breaks and does not support the sagging corners that must constantly be adjusted. The instructions regarding the hardware is also inadequate. Also a wire carousal we bought for the corner slides down and is crooked and a waste of money. Buying a sturdy lazy susan base and making a wooden turn table for the other cupboard worked well. We built our own benchtops and waterfalls using Acacia benchtops from Bunnings, solid wood for $99. We picked everything up ourselves, built it ourselves, and can feel proud of the beautiful kitchen that all have admired!
Questions & Answers
The white lacquered finish has cracked from top to bottom on a cupboard door
Purchased about 7 yrs ago
How do we go with this ,can’t find receipt
Purchased either Bunnings Melville Or O’Connor
Hi, I have just had a new Kaboodle kitchen installed and have a number of 600mm 2 Drawer Base Cabinet installed. Can you please advise how much weight each draw can hold?
Hi Donna, thank you for your question. Our kaboodle ball bearing drawer slides are rated at 45kg so that’s 45kg drawer (regardless of cabinet size). Please let us know if we can help with anything else. Regards, kaboodle kitchen
Does any one experienced this .
My bench top is a flat laminate and was replaced a few years ago from gloss as it had faults and stains inside the laminate so They replaced it, I wanted same colour but flat not gloss.
Meanwhile 2 to 3 years later it now always looks dirty like a smudgy ,greasy look and it does not matter how much I clean it with soapy water it just does not go away.
I have contacted Kaboodle waiting for answer, also draw and cupboard does not close properly.
The bench top is a worry, we have no kidds and are so careful.
Appreciate and issues someone else may have had. Thankyou
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