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Never buy a kaboodle Kitchen
We paid for a kaboodle Kitchen to be installed. Never again. Scratches and paint runs all over cabinets and drawers. We paid for a pattern on draws. One cupboard with no pattern., 6 Parts missing. After we have contacted them & all parts re ordered twice. We still don't have our Kitchen completed.
Don’t do it!!!!
We had our quote done through Bunnings and the got it wrong every step
Of the way. Measurements were off, it looked like Frankenstein mess by the end because bunnings just don’t have any attention to detail.
Started the process in end of October 2020 now at July 2021 and don’t have a functioning kitchen. No water, power bench tops etc.
Very disappointing. They promised the word delivered an atlas. They still can’t tell me when they will finish it.
How is this for customer satisfaction
Went to bunnings to view Kaboodle kitchens. Told by two of the sales people that they could meet my request of replacing kitchen doors. I was given a range of profiles and colours to choose from. Here we go, pay $99 and we will send out someone to measure and quote. Three weeks later I get a miss call that he was coming Monday at 12 noon for a measure up. I am sending you an email prior to the meet for you to fill out. Just fill in the form as to which items you want. "HELLO' doors as I discussed with the salespeople. Things went into overdri...ve on the inspection eve. Sorry, but we don't sell doors for replacement. I am cancelling our meet and Bunnings will be in touch with a refund. That's not what I was told and that is not what their online info says. All I want to do is liven up my kitchen doors so that I can get a price on my house to sell. I waited over three weeks for them to decide whether they replace doors or not. Like most people I read the reviews after the event. Now I believe the negative reviews. Bunnings are you sure that you are an efficient Aussie company.
Run away as far as you can from Kaboodle Kitchens its still not refunded/fixed.
Ordered our Kitchen in January 8k kitchen and 5k installation also other trades with Plumbing and Electrical about 4k we were in the hole for approximately 17k we also had spent another 12k on appliances so roughly a 30k experience for us.
We got it installed in March by Bunnings Kitchen recommended Installer, and we found thirty faults in our thermo formed doors and panels after Installation.
We were filthy by this stage and got Bunnings and Kaboodle involved in a rectification plan and it was agreed after a lot of toing and throwing that we...would give them another chance to fix it. We were assured by Kaboodle that all the new panels and doors would be quality checked and assured us that the product would be perfect. The troubles started after we started to ask when they expected to arrive and when they would arrange for the Bunnings recommended Installer to fit it.
Disappointing product and service
Doors are a poor fit to the cabinets. The gaps between each door including corner doors are far too large.
Many back and forth emails with customer service to be told I haven’t adjusted the doors correctly. I am a licensed tradesman and building supervisor so I haven’t come down in the last shower.
I could not recommend their product based on my experience.
Doors fallen off drawer runner jamming up
Corner hinges spreading bout 2 years old. Would not recommend this product. Very disappointed.
Terrible, do not waste your time!
Sat in store with a the apparent Bunnings expert who went through and ordered everything as per the digital kitchen builder. Ended up with a estimated delivery date of 12/12/2020 fast forward to mid January 2021 we finally received our first delivery which was missing entire sections of cabinetry and end panels. Seems the cabinets were missing the ended up cutting an incorrect bench top. When we raised the issue with Bunnings there response seemed to be of concern and very apologetic until they sent through a completely incorrect plan again and...after we had radio silence. Once we finally got hold of the personnel we were dealing with they laughed about our plight like it was some kind of joke. The date is 26/03/21 and after 5 incorrect deliveries and countless hours standing around in store, because no one cares until you’re in front of them, we finally have a finished kitchen and never plan on using Bunnings special orders or kaboodle ever again. If you want cabinetry, pay a small local business who will take pride in their work and customer service.
Dont do it
Poor quality ,poor customer service from kaboodle themselves. The product is badly made. Do yourself a favour and go to a kitchen place. 3 goes and the doors were still terrible . Plus it was an $8500 small kitchen. With premium finishes.Would give zero stars if I could
Product is absolute rubbish
Product is cheap and nasty after 3 attempts still not right and after receiving a part refund we were told we no longer had a warranty
These are there premium finish doors apparently
Not that cheap but very nasty
Just finished my kitchen install using Kaboodle products. Will never use them again. Chipboard is very course and not very strong and makes holes for alignment a bit skewed. Cabinets didn't all fit together square without some user tweaking. Custom cabinets were worse and arrived with some dents in the laminate. Some cabinet panels were splashed with packing glue which isn't easy to remove. Screws were very poorly molded and some had very little thread for grip. Benchtops had little chips on cut edges. Lots of pieces missing from delivery so ha...d to make multiple trips to Bunnings to get them as you don't have room to unpack everything to realise what's missing untill you need it. Delivery team was not Bunnings and were very rough with packages. One package had corner damage and discovered later had cracked panels inside. Did manage to get it all out together but not without some level of handyman skill, definately not for a DIY unless you don't mind dodgey.
Dont waste your money
They are cheap & nasty...might look good but thats as far as it goes, We have had our kitchen going on 3 years, Laminate is starting to come off edge of cupboard, Door handle's have discoloured, We have had to replace draw runners & the list goes on, I would never use Kaboodle again & hope my review will help others to spend there money elsewhere
The cupboards looked great but now, less than 3 years and the doors and draw fronts have all warped. We installed these using all kaboodle parts, hinges etc. We spent quite a bit of money on these and they are all warped. Have contacted Bunnings 3 times now about this problem and have had no response at all.
Dont waste your time buying these. We have 14 door fronts and 6 door fronts, that have warped. It is just a normal home kitchen.
Mean and stingy layout
I purchased the pullout drawer to go with a 150 kaboodle base cabinet. The idea is to have it next to stove. However the unit has no flexibiilty, and has only two fixed shelves. The bottom one provides a space far too high for anything - theres about 300mm of air space above the oil bottles. And the top shelf is too high to provide much space for anything. Waste of money and space and they were too stingy to provide an extra shelf and some flexibility to adjust the shelves. This is worth $20 max, for the money they are charging I expect much better design. Oh, and the pullout feels awkward too, with the handle at the top, the whole front facade is cantilevered from the bottom, not secure feeling at al
Lack of quality control
After receiving two damaged special orders which I repaired myself soas not to have to wait another 6 weeks and pay tradesman for another day the melamine has separated from the base panel. Kitchen only installed June/July this year. Not good enough. I would not recommend their product.
Questions & Answers
Hi, I have just had a new Kaboodle kitchen installed and have a number of 600mm 2 Drawer Base Cabinet installed. Can you please advise how much weight each draw can hold?
Does any one experienced this .
My bench top is a flat laminate and was replaced a few years ago from gloss as it had faults and stains inside the laminate so They replaced it, I wanted same colour but flat not gloss.
Meanwhile 2 to 3 years later it now always looks dirty like a smudgy ,greasy look and it does not matter how much I clean it with soapy water it just does not go away.
I have contacted Kaboodle waiting for answer, also draw and cupboard does not close properly.
The bench top is a worry, we have no kidds and are so careful.
Appreciate and issues someone else may have had. Thankyou
How do I remove sliders from drawers. Need to remove draws. Cheers
Slide the drawer out as far is it can go and look for a small black lever located on either side of the drawer slide. Pushing this lever down (and up on opposite side) will disengage the slide and allow you to slide the drawer out.
Get an answer from our members and Kaboodle Kitchen representatives
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