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I had my Units quite a few years so I was pleasantly surprised when they offered to replace all the doors even though only two had faded after all those year without the receipt but i did have the numbers on the doors i was able to submit , the whole experience was very quickly dealt with & help was offered all way through the experience , the delivery was on time on the day that was convenient to me & with a call 1 hour before delivery on the day , I can not falter the after care service WELL DONE to every one who help make my laundry like new again
Service was great
The replacement product was exactly what I needed, It arrived promptly and the assistance from Trey was brilliant, and his follow-up was not expected
Kaboodle push to close drawers
Designed to fail !!!
I have replaced all push to close runners 4 times now over $1500 worth of runners they last about one month before they drawers stay open and don’t close !!
A steel striker runs over a plastic mechanism and the rear and wears down in no time !!!
causing you to buy a new runner and same thing !!
Now I’m at the point where the chipboard carcass are stripped due to replacing the runners so many times. ...Never buy kaboodle absolute rubbish
Never buy a kaboodle Kitchen
We paid for a kaboodle Kitchen to be installed. Never again. Scratches and paint runs all over cabinets and drawers. We paid for a pattern on draws. One cupboard with no pattern., 6 Parts missing. After we have contacted them & all parts re ordered twice. We still don't have our Kitchen completed.
Don’t do it!!!!
We had our quote done through Bunnings and the got it wrong every step
Of the way. Measurements were off, it looked like Frankenstein mess by the end because bunnings just don’t have any attention to detail.
Excellent value, great service.
I have installed cupboards & benchtops in a kitchen and a large utility room. Delivery was quick & the assembly & installation was simple with clear instructions in each pack. The rooms have been occupied for 3 years and perform well & look as good as when first installed. I made a warranty claim on some of the doors and the matter was dealt with promptly, courteously and efficiently. Happy
Started the process in end of October 2020 now at July 2021 and don’t have a functioning kitchen. No water, power bench tops etc.
Very disappointing. They promised the word delivered an atlas. They still can’t tell me when they will finish it.
How is this for customer satisfaction
Went to bunnings to view Kaboodle kitchens. Told by two of the sales people that they could meet my request of replacing kitchen doors. I was given a range of profiles and colours to choose from. Here we go, pay $99 and we will send out someone to measure and quote. Three weeks later I get a miss call that he was coming Monday at 12 noon for a measure up. I am sending you an email prior to the meet for you to fill out. Just fill in the form as to which items you want. "HELLO' doors as I discussed with the salespeople. Things went into overdri...ve on the inspection eve. Sorry, but we don't sell doors for replacement. I am cancelling our meet and Bunnings will be in touch with a refund. That's not what I was told and that is not what their online info says. All I want to do is liven up my kitchen doors so that I can get a price on my house to sell. I waited over three weeks for them to decide whether they replace doors or not. Like most people I read the reviews after the event. Now I believe the negative reviews. Bunnings are you sure that you are an efficient Aussie company.
Run away as far as you can from Kaboodle Kitchens its still not refunded/fixed.
Ordered our Kitchen in January 8k kitchen and 5k installation also other trades with Plumbing and Electrical about 4k we were in the hole for approximately 17k we also had spent another 12k on appliances so roughly a 30k experience for us.
We got it installed in March by Bunnings Kitchen recommended Installer, and we found thirty faults in our thermo formed doors and panels after Installation.
We were filthy by this stage and got Bunnings and Kaboodle involved in a rectification plan and it was agreed after a lot of toing and throwing that we...would give them another chance to fix it. We were assured by Kaboodle that all the new panels and doors would be quality checked and assured us that the product would be perfect. The troubles started after we started to ask when they expected to arrive and when they would arrange for the Bunnings recommended Installer to fit it.
Disappointing product and service
Doors are a poor fit to the cabinets. The gaps between each door including corner doors are far too large.
Many back and forth emails with customer service to be told I haven’t adjusted the doors correctly. I am a licensed tradesman and building supervisor so I haven’t come down in the last shower.
I could not recommend their product based on my experience.
Doors fallen off drawer runner jamming up
Corner hinges spreading bout 2 years old. Would not recommend this product. Very disappointed.
Terrible, do not waste your time!
Sat in store with a the apparent Bunnings expert who went through and ordered everything as per the digital kitchen builder. Ended up with a estimated delivery date of 12/12/2020 fast forward to mid January 2021 we finally received our first delivery which was missing entire sections of cabinetry and end panels. Seems the cabinets were missing the ended up cutting an incorrect bench top. When we raised the issue with Bunnings there response seemed to be of concern and very apologetic until they sent through a completely incorrect plan again and...after we had radio silence. Once we finally got hold of the personnel we were dealing with they laughed about our plight like it was some kind of joke. The date is 26/03/21 and after 5 incorrect deliveries and countless hours standing around in store, because no one cares until you’re in front of them, we finally have a finished kitchen and never plan on using Bunnings special orders or kaboodle ever again. If you want cabinetry, pay a small local business who will take pride in their work and customer service.
Dont do it
Poor quality ,poor customer service from kaboodle themselves. The product is badly made. Do yourself a favour and go to a kitchen place. 3 goes and the doors were still terrible . Plus it was an $8500 small kitchen. With premium finishes.Would give zero stars if I could
Product is absolute rubbish
Product is cheap and nasty after 3 attempts still not right and after receiving a part refund we were told we no longer had a warranty
These are there premium finish doors apparently
An Ok cheap kitchen
Its a kitchen for a price ,its not fabulous but is fair value for what it is , one cupboard corner door had issues rang Kaboodle and they replaced the door ,no cost, no hastle , great after sales service with good contact.
Questions & Answers
I have a kaboodle 450 wide pantry where the metal baskets are connected to the door. Pull out door and baskets. Problem is the door soft close keeps sliding to the off position and the pantry door is out of line vertically. So I have a gap at the top of about 70mm and a narrower gap at the bottom. Have followed instructions to realign with not success and it’s getting worse. How do I fix it so my pantry door closes fully and is aligned top and bottom? Thanks
Are you able to work out if the soft-close is functioning correctly? Is it placed accurately? Also is the pantry installed level - horizontal and vertical checks with a good spirit level may reveal something is not properly aligned. Sometimes something minor creates a bigger issue when everything is in place - without photos it is difficult to think of a solution.
Have checked the levels and it was installed professionally. Initially it was perfect and then I noticed the soft close kept sliding out / off. How can I get photos to you. Thanks for answering so quickly.
The white lacquered finish has cracked from top to bottom on a cupboard door
Purchased about 7 yrs ago
How do we go with this ,can’t find receipt
Purchased either Bunnings Melville Or O’Connor
Hi, I have just had a new Kaboodle kitchen installed and have a number of 600mm 2 Drawer Base Cabinet installed. Can you please advise how much weight each draw can hold?
Hi Donna, thank you for your question. Our kaboodle ball bearing drawer slides are rated at 45kg so that’s 45kg drawer (regardless of cabinet size). Please let us know if we can help with anything else. Regards, kaboodle kitchen
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