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6 day time frame for installation that started on Oct 6. Now it is Nov 17 and no finished kitchen. The benchtop was installed with a fault on Oct 8 and we are still awaiting another benchtop having been given an undertaking that it would be prioritised (7-10 days). The kitchen design was flawed so that a set of drawers scrape open onto a door. This is waiting to be rectified at the same time as the benchtop.
I would like some help to be valued and respected as a customer and get the job done. Thank you.
The cheapest nastiest chipboard possible. 1000s of dollars wasted on this kitchen. Looked nice in Bunnings though! Buyers remorse is a real thing...I have it now.
I had my Units quite a few years so I was pleasantly surprised when they offered to replace all the doors even though only two had faded after all those year without the receipt but i did have the numbers on the doors i was able to submit , the whole experience was very quickly dealt with & help was offered all way through the experience , the delivery was on time on the day that was convenient to me & with a call 1 hour before delivery on the day , I can not falter the after care service WELL DONE to every one who help make my laundry like new again
Service was great
The replacement product was exactly what I needed, It arrived promptly and the assistance from Trey was brilliant, and his follow-up was not expected
Kaboodle push to close drawers
Designed to fail !!!
I have replaced all push to close runners 4 times now over $1500 worth of runners they last about one month before they drawers stay open and don’t close !!
A steel striker runs over a plastic mechanism and the rear and wears down in no time !!!
causing you to buy a new runner and same thing !!
Now I’m at the point where the chipboard carcass are stripped due to replacing the runners so many times. ...Never buy kaboodle absolute rubbish
Never buy a kaboodle Kitchen
We paid for a kaboodle Kitchen to be installed. Never again. Scratches and paint runs all over cabinets and drawers. We paid for a pattern on draws. One cupboard with no pattern., 6 Parts missing. After we have contacted them & all parts re ordered twice. We still don't have our Kitchen completed.
Don’t do it!!!!
We had our quote done through Bunnings and the got it wrong every step
Of the way. Measurements were off, it looked like Frankenstein mess by the end because bunnings just don’t have any attention to detail.
Excellent value, great service.
I have installed cupboards & benchtops in a kitchen and a large utility room. Delivery was quick & the assembly & installation was simple with clear instructions in each pack. The rooms have been occupied for 3 years and perform well & look as good as when first installed. I made a warranty claim on some of the doors and the matter was dealt with promptly, courteously and efficiently. Happy
Started the process in end of October 2020 now at July 2021 and don’t have a functioning kitchen. No water, power bench tops etc.
Very disappointing. They promised the word delivered an atlas. They still can’t tell me when they will finish it.
She'll be right mate!
Kaboodle kitchen kits highlight everything that's wrong with Australian built products. She'll be right mate, it's close enough. I had to use Kaboodle as part of a kit home I owner/built. The kit looked promising to start with. Good design process and finish choices were broad. I can see how someone can easily be convinced they could save money with this kit. Here's the problem however. From an installation POV these kits are problematic and builders will need to charge more to install as a result. Pre-drilling tolerances are poor so panels don...'t always line up meaning I needed to pre-drill replacement holes and realign. 3 out of my 4 end panels had scratches and markings that wouldn't come out with cleaning. I ended up taking 2 back for replacement and used one where it wouldn't be seen. One cabinet kit had a broken panel even though the box looked fine so I can only presume it was broken before packing. There are numerous little 'chips' found across the panels and these needed a water proof adhesive applied so they wouldn't cause problems later on. Ironically all of these kits had a 'quality check' sticker applied to them! What are they actually quality checking for god's sake? And don't try and remove the sticker as that is just a PITA to clean up. There are so many areas where you (the installer) need to do most of the work - fitting front panels on drawers for instance. These could easily be pre-drilled along with handle holes but aren't, so you need to carefully align everything and do a lot of drilling to finish. The oven cabinet includes two strips of metal that appear to be a last minute addition as they do not install nicely. The only way to have them hold properly is to use a high strength heat resistant epoxy. After reading some of the other reviews I decided to coat the bare particle board ends with a water-proof adhesive to stop water destroying the cabinets. I'm yet to find out how the kitchen will fare long term but from some of the other reviews I'm not holding my breath. My advice would be to check how much an equivalent Ikea kitchen will cost and if it's less than 20% more expensive, go for it. You'll save the money on the install.
How is this for customer satisfaction
Went to bunnings to view Kaboodle kitchens. Told by two of the sales people that they could meet my request of replacing kitchen doors. I was given a range of profiles and colours to choose from. Here we go, pay $99 and we will send out someone to measure and quote. Three weeks later I get a miss call that he was coming Monday at 12 noon for a measure up. I am sending you an email prior to the meet for you to fill out. Just fill in the form as to which items you want. "HELLO' doors as I discussed with the salespeople. Things went into overdri...ve on the inspection eve. Sorry, but we don't sell doors for replacement. I am cancelling our meet and Bunnings will be in touch with a refund. That's not what I was told and that is not what their online info says. All I want to do is liven up my kitchen doors so that I can get a price on my house to sell. I waited over three weeks for them to decide whether they replace doors or not. Like most people I read the reviews after the event. Now I believe the negative reviews. Bunnings are you sure that you are an efficient Aussie company.
Run away as far as you can from Kaboodle Kitchens its still not refunded/fixed.
Ordered our Kitchen in January 8k kitchen and 5k installation also other trades with Plumbing and Electrical about 4k we were in the hole for approximately 17k we also had spent another 12k on appliances so roughly a 30k experience for us.
We got it installed in March by Bunnings Kitchen recommended Installer, and we found thirty faults in our thermo formed doors and panels after Installation.
We were filthy by this stage and got Bunnings and Kaboodle involved in a rectification plan and it was agreed after a lot of toing and throwing that we...would give them another chance to fix it. We were assured by Kaboodle that all the new panels and doors would be quality checked and assured us that the product would be perfect. The troubles started after we started to ask when they expected to arrive and when they would arrange for the Bunnings recommended Installer to fit it.
Disappointing product and service
Doors are a poor fit to the cabinets. The gaps between each door including corner doors are far too large.
Many back and forth emails with customer service to be told I haven’t adjusted the doors correctly. I am a licensed tradesman and building supervisor so I haven’t come down in the last shower.
I could not recommend their product based on my experience.
Kanoodle quite quickly replaced our first bench tops as fine tears were appearing in numerous sections of all 3 tops. These appeared within 14 months of installation.
3 smallish bubbles have appeared on one of the replacement tops which Kaboodle has told me can happen and sorry for the inconvenience. My reading suggests t is probably a lack of adhesive where the bubbled have appeared. I have had 40 years of laminated kitchen bench tops and know their limitations.
The drawer and door closes are of a poor quality and invariably the drawers need...
Bench top laminate quality extremely bad.
My sons moved into a deceased estates house and the family had installed a kaboodle kitchen. I had recently sold my cabinet making business and I could see that the cabinets were installed properly plumb and level but the gloss laminate tops had probably thousands of scratches throughout. Working in the industry for so long I know the good brands of laminate just don’t do that no matter how rough you are with them . I went to Bunnings to discuss and rang the customer help line and they said because they couldn’t tell who installed it they couldn’t help which is pretty typical,although the entire kitchen was supposed to be brand new, appliances and cabinetry they still refused to even look.
Questions & Answers
Hi, we are getting a new kitchen and we are struggling to make a decision on the finish of the cabinets/draws/under bench panels. At the moment we are just going for white through top and bottom in a modern profile. Do we have it down to premium thermoformed egg white gloss or macaroon silk finish or meringue gloss finish. We are having a wooden look floor so I think we are not going two tone on the cabinets. We think the bench top will be think solid and also a light colour like frost or similar. Any suggestions please or personal recommendations from using any of these finishes.
I have just installed a Kaboodle kitchen
The draws do not close all the way (Issue is with the 900 draws)
Is there an integrated dishwasher you recommend? I already have the panel. When the dishwasher door opens it must not hit the kick board. Appears to not work with Bosch?
Heat deflectors keep sliding down even after attaching oven cabinet to side cabinets very tightly. Do I need to drill through the heat defector and screw my cabinets together through them? Am I missing something? Thanks
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