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Kaboodle Microwave Box
Panels with holes misaligned.
Panels drilled on the wrong side.
Panels banded that didn't need to be (unseen edge) and panels that needed to be banded weren't.
No panel identification.
When I contacted Kaboodle to notify them of their rubbish, they wanted me to do all the leg work.
Never again order is easy but delivery and actual product :-(
Oh boy never again!
Ordered at Bunnings Alexandria and was promised delivery in 7-14 days as everything in stock!
2 weeks later no delivery date so emailed Bunnings who advised Kaboodle stuffed up and delays with delivery.
3 weeks later more delays but was advised delivery of cupboards maybe this week or early next but not the benchtop!
Delivery of cupboards was finally received 4 weeks later but still no benchtop. No delivery date confirmed yet so unable to install kitchen...
The quality of the cupboards is not great either, Polyurathane finish looks very thin and ordinary
Gee organisation and customer service is shocking... So difficult to phone Bunnings and actually speak to someone :-(
The cheapest nastiest chipboard possible. 1000s of dollars wasted on this kitchen. Looked nice in Bunnings though! Buyers remorse is a real thing...I have it now.
Measured up wrong by bunnings
Paid to have kitchen measured up by bunnings but apond delivery the kitchen bench was to long.we paid 6000 bucks for our kitchen..there's no follow up from bunnings to leave any feed back.kaboodoo must be rubbing the hands together..no service great parter bunnings.
Excellent value, great service.
I have installed cupboards & benchtops in a kitchen and a large utility room. Delivery was quick & the assembly & installation was simple with clear instructions in each pack. The rooms have been occupied for 3 years and perform well & look as good as when first installed. I made a warranty claim on some of the doors and the matter was dealt with promptly, courteously and efficiently. Happy
Started the process in end of October 2020 now at July 2021 and don’t have a functioning kitchen. No water, power bench tops etc.
Very disappointing. They promised the word delivered an atlas. They still can’t tell me when they will finish it.
How is this for customer satisfaction
Went to bunnings to view Kaboodle kitchens. Told by two of the sales people that they could meet my request of replacing kitchen doors. I was given a range of profiles and colours to choose from. Here we go, pay $99 and we will send out someone to measure and quote. Three weeks later I get a miss call that he was coming Monday at 12 noon for a measure up. I am sending you an email prior to the meet for you to fill out. Just fill in the form as to which items you want. "HELLO' doors as I discussed with the salespeople. Things went into overdri...ve on the inspection eve. Sorry, but we don't sell doors for replacement. I am cancelling our meet and Bunnings will be in touch with a refund. That's not what I was told and that is not what their online info says. All I want to do is liven up my kitchen doors so that I can get a price on my house to sell. I waited over three weeks for them to decide whether they replace doors or not. Like most people I read the reviews after the event. Now I believe the negative reviews. Bunnings are you sure that you are an efficient Aussie company.
Disappointing product and service
Doors are a poor fit to the cabinets. The gaps between each door including corner doors are far too large.
Many back and forth emails with customer service to be told I haven’t adjusted the doors correctly. I am a licensed tradesman and building supervisor so I haven’t come down in the last shower.
I could not recommend their product based on my experience.
Doors fallen off drawer runner jamming up
Corner hinges spreading bout 2 years old. Would not recommend this product. Very disappointed.
Terrible, do not waste your time!
Sat in store with a the apparent Bunnings expert who went through and ordered everything as per the digital kitchen builder. Ended up with a estimated delivery date of 12/12/2020 fast forward to mid January 2021 we finally received our first delivery which was missing entire sections of cabinetry and end panels. Seems the cabinets were missing the ended up cutting an incorrect bench top. When we raised the issue with Bunnings there response seemed to be of concern and very apologetic until they sent through a completely incorrect plan again and...after we had radio silence. Once we finally got hold of the personnel we were dealing with they laughed about our plight like it was some kind of joke. The date is 26/03/21 and after 5 incorrect deliveries and countless hours standing around in store, because no one cares until you’re in front of them, we finally have a finished kitchen and never plan on using Bunnings special orders or kaboodle ever again. If you want cabinetry, pay a small local business who will take pride in their work and customer service.
Dont do it
Poor quality ,poor customer service from kaboodle themselves. The product is badly made. Do yourself a favour and go to a kitchen place. 3 goes and the doors were still terrible . Plus it was an $8500 small kitchen. With premium finishes.Would give zero stars if I could
Not that cheap but very nasty
Just finished my kitchen install using Kaboodle products. Will never use them again. Chipboard is very course and not very strong and makes holes for alignment a bit skewed. Cabinets didn't all fit together square without some user tweaking. Custom cabinets were worse and arrived with some dents in the laminate. Some cabinet panels were splashed with packing glue which isn't easy to remove. Screws were very poorly molded and some had very little thread for grip. Benchtops had little chips on cut edges. Lots of pieces missing from delivery so ha...d to make multiple trips to Bunnings to get them as you don't have room to unpack everything to realise what's missing untill you need it. Delivery team was not Bunnings and were very rough with packages. One package had corner damage and discovered later had cracked panels inside. Did manage to get it all out together but not without some level of handyman skill, definately not for a DIY unless you don't mind dodgey.
Dont waste your money
They are cheap & nasty...might look good but thats as far as it goes, We have had our kitchen going on 3 years, Laminate is starting to come off edge of cupboard, Door handle's have discoloured, We have had to replace draw runners & the list goes on, I would never use Kaboodle again & hope my review will help others to spend there money elsewhere
I installed a gloss white kitchen in 2015, I fit a lot of Kaboodle kitchens and laundry, I contacted Kaboodle over the yellowing of the gloss cabinets, Kaboodle were fantastic and replaced the faulty panels
I have a handyman business, I have done a lot of Kaboodle kitchens, The secret to flat pack kitchens is set out set out set out, get your levels accurate, I find their carcasses good and strong, I found no issues with the new doors, hinges and of a medium quality, I noticed the new hinges for corner base cabinets the quality has improved
I have recommended and installed Kaboodle for a long time, I had to repair installations done my customers themselves, the main issue is levels and incorrect assembly
The cupboards looked great but now, less than 3 years and the doors and draw fronts have all warped. We installed these using all kaboodle parts, hinges etc. We spent quite a bit of money on these and they are all warped. Have contacted Bunnings 3 times now about this problem and have had no response at all.
Dont waste your time buying these. We have 14 door fronts and 6 door fronts, that have warped. It is just a normal home kitchen.
Questions & Answers
Hi has anyone used black olive colour in their kitchen?
Have just installed Kaboodle 2 x 31L Side-Mount Pullout Bins. The bins strongly resist being pulled out for the first 30-50mm, then there is a clicking sound and suddenly the bins slide out as I would have expected them to do. This happens every time. Bins have been installed according to directions. Measurements are accurate and runners are level. I have inspected the parts and they all seem fine. What do I do?
ow long is warranty on discolouration of the white cupboards
Don’t know sorry we have had ours installed a couple of months really disappointed with the finish and quality. Kaboodle said that they would contact us weeks ago to discuss still waiting ☹️
Get an answer from our members and Kaboodle Kitchen representatives
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