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Kaboodle Kitchen

Kaboodle Kitchen

2.6 from 204 reviews · View Statistics
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Reviews

  • Product Quality
    2.7 (12)
  • Return Claim MadeYes (13) · No
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Ollie
OllieSydney, NSW
  • 3 reviews
  • 2 likes
  • Verified

Un-special Order - 5 months before Xmas

published
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Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Kaboodle Kitchen
Kaboodle K.Kaboodle Kitchen

Hi Ollie,
This is not the outcome that we want for our customers. So we can work towards fixing this for you, we have sent you a private message to find out more information.
Thank you, kaboodle kitchen

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Brian H.
Brian H.Central Highlands and Goldfields, VIC

Service was great

published

The replacement product was exactly what I needed, It arrived promptly and the assistance from Trey was brilliant, and his follow-up was not expected

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Kaboodle Kitchen
Kaboodle K.Kaboodle Kitchen

Thank you for sharing your positive experience here! It’s great to hear another kaboodle kitchen has found a good home.

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Heh
HehEyre Peninsula, SA

Looks great NOW but we've had our problems.

published

There are too many faults to go into - dicky hingers, laminate lifting at bench top joints etc. However the Kaboodle service guy was excellent to deal with and all is now fixed at their expense. Bunnings were hopeless and hand balled the problem very quickly to Kaboodle.
The cost saving was worth the disruption but take care!

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
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DissapointedRenovatorNSW
DissapointedRenovatorNSWHunter Region, NSW
  • 2 reviews
  • 2 likes

Run away as far as you can from Kaboodle Kitchens its still not refunded/fixed.

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
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Lili C.
Lili C.Sydney, NSW
  • 2 reviews

so regret that I bought their kitchen

published

not trustworthy, my kitchen is still new but the corner cabinet door fell off and broken, kaboodle said it is my fault, Bunnings said the colour is discontinued and they can't help. It is not fair, now I am selling the house, I really don't know what to do. so regret that I bought their kitchen.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
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Workmate
WorkmateMurrumbidgee Region, NSW

Warranty Issue

published

I am a builder that has installed many kaboodle kitchens. I have found them to be of good quality, well built and easy to fit We had a warranty issue with door colour fade. This was attended to promptly and to our satisfaction. Quite often we will use other benchtops.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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Y Ngy
Y NgyGreater Melbourne (Outer), VIC

15L Door Mount Swing Bin

published

Purchased a 15L Door mount swing bin. One of the clips which snapped. I've contacted Kaboodle to claim warranty. Kaboodle was prompt and sent me a replacement bin. Excellent Service from their warranty team(Stefano).

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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Andrew M.
Andrew M.
  • 5 reviews
  • 5 likes

Outstanding customer service .

published

I recently had a few minor problems with my Kaboodle Kitchen (corner door hinges and a cupboard door need replacing ). The folks at Kaboodle replaced both for me (even posted them to me ) all they required was the receipts for the purchase of the items . This is outstanding customer service considering I purchased the kitchen nearly 5 years ago (even a statutory warranty is only good for 4 years ).
Absolutely outstanding customer service .

Andrew Moreno

Taree N.s.w

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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wendy
wendyGreater Melbourne (Outer), VIC
  • 2 reviews

Kaboodle Worked well

published

Needed a couple of cupboards installed. Heavy ! But great now everything is up and running. DONT get the cupboard insert for the pantry..good quality but was expensive.....and waste of money. Everything else was fine.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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Rick
RickVictoria

Want a refund

published

They cannot accomodate your needs if your ceiling is 2.7 meters high they came out designed a disaster it is terrible and I want a refund I cannot recommend there kitchen

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
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Cat
CatSouth West, QLD
  • 3 reviews
  • 2 likes

We love our Kaboodle kitchen, don't understand all the negativity

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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Christine
ChristineSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Upset

published

Bought a house with a Kaboodle kitchen in it. We replaced some of the damaged doors only to realise that the rest of the white kitchen had discolored to off white. When we pulled a drawer out all of the ball bearings fell out. The cheap board cabinets are held together by screwing into the chip board.
We approached Kaboodle regarding the discolored doors but they wouldn't help as we didn't have receipts.
I would never buy Kaboodle by choice as it is overpriced and rubbish.

Incentivised Review No
Return Claim MadeYes
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Lynn Bragg
Lynn BraggSouth East Queensland, QLD
  • 2 reviews
  • 3 likes

Kaboodle has no respect for their customers

published

Do not put in a Kaboodle kitchen
I have had this one for 6 years and it has had so many replacement parts. The corner doors drop...have replace hinges 3 times. The vinyl is peeling off under the cupboard doors ...had two replaced by Bunnings.
I have contacted Kaboodle and one man was pleasant and willing to help but the next man was so rude he had me in tears. Their customers mean little to them.
I would never buy or recommend this product EVER!!!!! If nothing is done I will be taking it to the Ombudsman or the ACCC...

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
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Questions & Answers

Tereesa C.
Tereesa C.asked

ow long is warranty on discolouration of the white cupboards

1 answer
Disappointed
Disappointed

Don’t know sorry we have had ours installed a couple of months really disappointed with the finish and quality. Kaboodle said that they would contact us weeks ago to discuss still waiting ☹️

Stephen O.
Stephen O.asked

Hi, we are getting a new kitchen and we are struggling to make a decision on the finish of the cabinets/draws/under bench panels. At the moment we are just going for white through top and bottom in a modern profile. Do we have it down to premium thermoformed egg white gloss or macaroon silk finish or meringue gloss finish. We are having a wooden look floor so I think we are not going two tone on the cabinets. We think the bench top will be think solid and also a light colour like frost or similar. Any suggestions please or personal recommendations from using any of these finishes.
Thanks
Thanks

No answers
May B.
May B.asked

I have just installed a Kaboodle kitchen

The draws do not close all the way (Issue is with the 900 draws)

Is there an integrated dishwasher you recommend? I already have the panel. When the dishwasher door opens it must not hit the kick board. Appears to not work with Bosch?

No answers
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