Measured up wrong by bunnings
Paid to have kitchen measured up by bunnings but apond delivery the kitchen bench was to long.we paid 6000 bucks for our kitchen..there's no follow up from bunnings to leave any feed back.kaboodoo must be rubbing the hands together..no service great parter bunnings.
Looks great NOW but we've had our problems.
There are too many faults to go into - dicky hingers, laminate lifting at bench top joints etc. However the Kaboodle service guy was excellent to deal with and all is now fixed at their expense. Bunnings were hopeless and hand balled the problem very quickly to Kaboodle.
The cost saving was worth the disruption but take care!
Installation instructions incorrect
I purchased a Kaboodle kitchen from Bunnings and found it really easy to put together, everything straight forward.....until!!! my builder went to install the blind corner baskets. He wasted so much time as it just wouldn't work. The measurements don't work. Even after going onto Youtube several times. Also the bottom little rollers do not go on the front..... as per instructions.
Best to forget about these baskets as just a nightmare.
Also the pull out tiered baskets come with a door that has two large holes on the inside. For brackets. Not needed. The door is fixed to the baskets so there are two holes that do not look good.
Incorrect sizes on boards
Incorrect size on one of three drawer fronts bought - one was 2mm under size on the width and short 1mm on one of front rails
Kaboodle, the old Flatpak at inflated prices
Kaboodle is Bunnings new Flatpak provider, and that's fine. Sadly the pricing for the Kaboodle range ends up in customers paying far more for what are basically the same items.
With Flatpak one paid a set price for a total cabinet, including doors, hinges and handles. Now under the Kaboodle range one pays for the basic cabinet, then extra for the doors, and more for hinges and even more for the handles.....to the tune of around a 30% price increase.
Sadly with the competition of the forever ailing Masters now long gone, Wesfarmers (Bunnings) are pillaging the wallets of the everyday consumers for as much as they obviously can......a sad reflection on the once ethical Wesfarmers of the 80s to 90s.
Kaboodle Push to open problematical
The push to open option for Kaboodle kitchens is problematical. Despite all runners positioned on pre drilled holes draws do not close in the same position. Because they need to be pushed to open they are more proud of the cabinets. Soft close with handles would be better option.
Happy with the product but poor service
I ordered an L shaped kitchen bench for an office kitchen from Bunnings. When it was ready I went to collect it but a major panel was missing. I live 50 km from the nearest Bunnings so that meant a round trip of 100 km 2 weeks later to collect it. Black mark number 1. When I assembled the unit I found that this panel was too short, so another 100 km round trip to return it to Bunnings. It will 6 weeks by the time I get the (hopefully) correct size panel. I insisted it be delivered this time. Black mark number 2 for not making an effort t...o make it more quickly. So Pros: the panels were in good condition with pre-drilled holes and the instructions were easy to follow. I am not completely happy with the bare edges on some of the panels. The metal draw runners are metal and sturdy and work well, better than some of the plastic ones you see. Cons: Poor service as above.
Supplied hardware needs updating
Installed two kaboodle kitchens recently. The quality was reasonable. If you're going to choose Kaboodle though, ask for a Cabiseal along with the rest of your hardware for the dishwasher integration.
Think hard before you spend your good money
A close friend purchased a kaboodle kitchen through a Bunnings outlet and it cost 7k to instal it. The final product is disgusting and poorly presented. The whole job is not level from doors that hang crooked, some hanging at different heights. Cupboard tops that don't join correctly. The whole installation is a total stuff up. Kaboodal and Bunning were contacted about the problem who spent hour inspecting the mess. They were apparently disappointed with the workmanship and left the friend feeling that they would be helped and the problems fixe...d. Latest up date is they aren't helping my friend who now has to take action through fair tradings or consumer affairs if not their own legal action through lawyers. So a total of 30k was spent on this kitchen that is a total shambles and needs a total replacement. ?Who would buy this house 'ever' with such a dodgey kitchen?????? The purchase was done in good faith and paid on time. Now they all seem to be dodging my friend.
Customer service disgrace
Dd not get what i ordered, glass splash back chipped,other splash back not cut to the right size,it is in three pieces, wrong hinges.Their attitude about it in special orders Bayswater, disgraceful, just excuses, Bunnings are alright for paint, nails etc, do not get anything ordered from a special Orders.They are just there to take your money, they do not care about complaints, and do not compensate for their stuff ups.
We didn't have the money to buy the kitchen outright and so it was very useful to go and buy sections of the kitchen piecemeal. We could do this because we chose a colour that was permanently kept in stock so just went and brought it and installed it as we went. One of the Bunnings sales assistants helped us design our kitchen on an in store computer, we had already designed the kitchen ourselves at home, but this in store help was useful. We were amazed at how expensive the kitchen was relative to how low grade the quality is and how much m...ore there was to buy than initially meets the eye. Its really not as strong as we expected it to be, but we improvised with reinforcing certain aspects when they broke and the kitchen is now fully installed and works well. Kaboodle is a great idea allowing amateurs to totally renovate their kichen themselves. Our old kitchen was an absolute wreck and very very old so this new one is much better. Having said that it still feels and looks like a somewhat average, cheap, new kitchen rather than a fantastic expensive one.
Double, triple and quadruple check
Had problems right from the start at Bunnings getting the order right and then after it all arrived and started installing it worked out that bunnings has stuffed it up and it was not going to fit,
So I had to change the layout to make it work, in the end the kitchen didn't run from wall to wall like it was planned too because it was 100mm to short.
The Kaboodle cupboards went together pretty easy,
We did find the the draw faces are slightly different widths which make the gaps look all wrong.
For anyone thinking of getting a kaboodle ki...tchen, when bunnings tells you that you will need to put end panels in some where like beside draws or somewhere you will not see the face don't buy it you can use a kick panel and save a heeps of money, I brought 5 end panels which was over $400+ and I could of done the same thing with one kick panel for $45. Our first kaboodle bench top was bowed 35mm had to wait a week for a new one to turn up. If I was going to do another kitchen I would just make all the cupboards myself and just buy the doors.
The planning, design and purchase of our kitchen was good. The staff advised us that our kitchen would be completed in the one order so that the colour/ finish would be consistent. Our kitchen is white high gloss and I have no complaints until now as the white high gloss finish has started yellowing. Some doors started to yellow before the others but now all but one door has turned to a creamy off white. I am totally disappointed as they don't look any good against the white high gloss tiles and splash back.
I've been really looking forward to my new kitchen for a long time. Sadly the only good things are that the units are very solid and very well packaged. Unfortunately the bad outweighs the good. Everything had to be squared up. The pot drawers do not close fully with soft close runners. Brochure states these are tested to a weight of 26kg, what they don't tell you is this is with normal hinges. When I rang customer service I was advised the runners should improve with use and maximum weight in drawer should be no more than 15kg and try some WD...40! The bamboo benchtops were twisted something else the installer had to remedy, and until unpacking the benchtops was not aware that these had to sit for 48 hours to acclimatise so that held things up a little. The finish on one of the cupboard doors was faulty, there was a "lump" on the surface which looked as though someone had put a 'blob" of paint on there, obviously this occurred during manufacture. I returned the door for replacement and because it was a special order (nougat truffle) I now have to wait 4 - 6 weeks. So a brand new kitchen minus a cupboard door. Very disappointing. November 8th 2016 Update: update of review 11th October 2016 (Disappointing) In fairness to Kaboodle kitchens, I was contacted after posting my review. They were able to speed up the delivery of replacement kitchen door so instead of having to wait 4 - 6 weeks, per special order, it was produced in less than 2 weeks, which was much appreciated. Good customer service. The discreet handles I purchased are not suitable for drawers, they look good but opening and closing drawers marks the surface of the handle (not those on top drawers). This is not a fault of the installer, you will find the same effect in the display kitchen at Bunnings. I was not aware of this until after my purchase or I would have chosen different handles. You may think I am being very fussy but as I said I was disappointed because I am nearing 70 and this will be my last kitchen so I was hoping everything would be perfect, as we all do with something brand new.
Assembles easy, but will it last?
I refurbished by existing kitchen by adding some Kaboodle units to replace two old ones, as well as installing full laundry cabinets. Kaboodle I found is better for short-term use (say 2 yrs), if you can't afford solid wood. The units we used were not completely square, lucky my handyman made adjustments. Also as one unit was screwed together the melamine split. Not good. I think Kaboodle doors etc are good for the price. But if I was going to install a full kitchen I would look to pay more and buy solid wood units and only use Kaboodle f...or doors or minor cabinets that won't hold a lot of weight or are not likely to be exposed to water seepage (i.e. under sink). They are great for the budget-restrained; but if you want it to last 15 years or survive children, I would suggest using something stronger. But great for minor renovations or short-term use.
Questions & Answers
Hi, I have just had a new Kaboodle kitchen installed and have a number of 600mm 2 Drawer Base Cabinet installed. Can you please advise how much weight each draw can hold?
Hi Donna, thank you for your question. Our kaboodle ball bearing drawer slides are rated at 45kg so that’s 45kg drawer (regardless of cabinet size). Please let us know if we can help with anything else. Regards, kaboodle kitchen
Does any one experienced this .
My bench top is a flat laminate and was replaced a few years ago from gloss as it had faults and stains inside the laminate so They replaced it, I wanted same colour but flat not gloss.
Meanwhile 2 to 3 years later it now always looks dirty like a smudgy ,greasy look and it does not matter how much I clean it with soapy water it just does not go away.
I have contacted Kaboodle waiting for answer, also draw and cupboard does not close properly.
The bench top is a worry, we have no kidds and are so careful.
Appreciate and issues someone else may have had. Thankyou
How do I remove sliders from drawers. Need to remove draws. Cheers
Slide the drawer out as far is it can go and look for a small black lever located on either side of the drawer slide. Pushing this lever down (and up on opposite side) will disengage the slide and allow you to slide the drawer out.
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