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Kaboodle Kitchen

Kaboodle Kitchen

2.6 from 204 reviews · View Statistics
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Reviews

  • Product Quality
    4.4 (9)
  • Return Claim MadeYes (12) · No
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Gus
Gus
  • 2 reviews

Customer service second to none

published

Had a great experience dealing with the customer service team. Polite and easy to deal with and would recommend there products

Incentivised Review No
Return Claim MadeYes
Kaboodle Kitchen
Kaboodle K.Kaboodle Kitchen

Thank you for sharing your positive experience with our customer service department! It’s great to hear another kaboodle kitchen has found a good home.

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Rogerp
RogerpGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great warranty support

published

Our vinyl wrap kitchen started to change color approximately 9 years after installation but was otherwise in as new condition. I called Kaboodle about the problem and they acknowledged the problem and confirmed that they would replace the entire kitchen and pay for the re-installation. They provided a catalog of all the new colors and kitchen finishes that I could choose from and asked me to get 3 quotes for the install. I now have a new kitchen and it looks great! Thanks Kaboodle for the great support!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Kaboodle Kitchen
Kaboodle K.Kaboodle Kitchen

Glad to hear this was resolved for you – thank you for sharing the feedback, and we hope you continue to enjoy your kaboodle kitchen.

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Heh
HehEyre Peninsula, SA

Looks great NOW but we've had our problems.

published

There are too many faults to go into - dicky hingers, laminate lifting at bench top joints etc. However the Kaboodle service guy was excellent to deal with and all is now fixed at their expense. Bunnings were hopeless and hand balled the problem very quickly to Kaboodle.
The cost saving was worth the disruption but take care!

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
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Fantastic Kitchen

published

I had 2 drawers going yellow after 5 years, and was not sure whether a couple of others looked a bit yellowish so I got in contact with Kaboodle Kitchen, and they were fantastic, I sent them a photo of my kitchen and they replaced all of my facing of the cupboards and drawers, we could not complain about their service and communication.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
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Matt W
Matt W
  • 3 reviews
  • 4 likes

Gloss white colour went off colour over time

published

Very disappointing that half the cabinet doors and draw turned a creamy colour from the gloss white that was originally brought. Kaboodle will not do anything abaout it. Very disappointing outcome.

Incentivised Review No
Return Claim MadeYes
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Phil Roberts
Phil Roberts
  • 5 reviews
  • 4 likes

Exemplary Customer Service

published

I bought a set of doors that were a special oder - Alpine in Provincial White. Upon hanging the fiest door and removing the plastic covering, I found that it was Gloss White, not Provincial White. I contacted Bunnings and sent through photos and the next thing I knew (within 48 hours) I received an email from Kaboodle asking for my delivery address. No questions asked and customer service to the max. As a business advisor, his is what I look for in a business, and Kaboodle absolutely delivered. Couldn't recommend them highly enough!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
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Cody
Cody
  • 2 reviews
  • 1 like

Amazing Customer Service!

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
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Warranty Claim easy and straight forward.

published

We had installed a white kitchen prior to 2010 but over time random panels had turned cream. Contacted customer support giving the dates of purchase and although just out of warranty period Kaboodle agreed to replace all the panels. Once approved the replacement panels were in the local Bunnings within 14 days of the approval notification.

Incentivised Review No
Return Claim MadeYes
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Tony
TonyPerth, WA
  • 2 reviews

Fabulous Kitchen

published

Our Kaboodle kitchen was installed almost 6 years ago. The only problem we have experienced was discolouration of the 2 drawer panels. It progressively became worse and contacted Kaboodle to outline the problem. Kaboodle undertook a review and determined that it was a fault and arranged a full replacement under warranty. We are extremely pleased by the prompt action taken to firstly review, confirm and then arrange delivery of the replacement. Highly recommend Kaboodle, particularly with as it comes with as 10-year guarantee.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
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Products look fabulous

published

Customer service is extremely negotiable and prompt.
I was very happy with my outcome of my existing kitchen.
Thank you Kaboodle for your professionalism and kind understanding of my situation. Your the best.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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john c.
john c.Wide Bay-Burnett, QLD
  • 6 reviews
  • 7 likes

warranty claim

published

Had a problem with the finish on some of my kitchen doors, i emailed kaboodle photo's and receipts and they accepted my warranty claim and replaced all the doors,drawers and end panels to make sure the colours matched. I am very impressed with the service i received, the new panels were delivered within a week, considering the kitchen is nine years old i am very impressed.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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Petasmum
PetasmumGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Cupboard replacement

published

Thanks Kaboodle for replacing my discoloured cabinet doors. Easy communication, fuss free now all my doors match. Fast delivery didn't make me feel stupid and didn't give me a hard time

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
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Questions & Answers

Tereesa C.
Tereesa C.asked

ow long is warranty on discolouration of the white cupboards

1 answer
Disappointed
Disappointed

Don’t know sorry we have had ours installed a couple of months really disappointed with the finish and quality. Kaboodle said that they would contact us weeks ago to discuss still waiting ☹️

Stephen O.
Stephen O.asked

Hi, we are getting a new kitchen and we are struggling to make a decision on the finish of the cabinets/draws/under bench panels. At the moment we are just going for white through top and bottom in a modern profile. Do we have it down to premium thermoformed egg white gloss or macaroon silk finish or meringue gloss finish. We are having a wooden look floor so I think we are not going two tone on the cabinets. We think the bench top will be think solid and also a light colour like frost or similar. Any suggestions please or personal recommendations from using any of these finishes.
Thanks
Thanks

No answers
May B.
May B.asked

I have just installed a Kaboodle kitchen

The draws do not close all the way (Issue is with the 900 draws)

Is there an integrated dishwasher you recommend? I already have the panel. When the dishwasher door opens it must not hit the kick board. Appears to not work with Bosch?

No answers
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