What a peace of rubbish I have a 5kw machine that doesn't work on air or heat actually it doesn't even turn on heat the technician from pro Flo will not fix what is wrong with it because he doesn't know it have 5 year warranty and no one has offered to fix it what a waste of money Kaden you should be ashamed of yourself
Purchased in February 2020 for $1,500.00.
- Verified purchase
We got this after our old one broke down. This is Great value for money and is very powerful . The Remote is great and loaded with functions. End of the Day it does a great job at heating. We havent tested it for cooling yet but planning to give it a good test over summer.
Questions & Answers
how am I to get this machine fixed if I can not even get him to ring your service people and give them the invoice it has been 4 weeks heat and cold and I have a fan stuck in the wall can you help me get it fixed or send some one out thank you
You will not have to get him to call our customer care team, you can do so on 1800 080 055. Or alternatively if you provide your number we can give you to call to arrange a service agent to come out and look at your air conditioner.
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