Does the job and does it well.
The unit is quite quick at cooling or heating the whole room. When it's hot during the day or night, having it on for less than a few minutes usually brings the room to the right temperature.
When I have it on for extended periods it doesn't seem to reduce in effectiveness.
We don't use much of the extra features but the timer works as it should, but the remote needs to be nearby during the duration. If you set the timer elsewhere and don't put the remote close to the unit, it might not trigger.
Some days in the summer, the AC will be on fu...ll blast (17 degrees, turbo mode) and we would be sitting directly under the unit, still sweating. But that's probably the fault of the Brisbane heat rather than the air conditioning. Other than those cases, it seems to do its job quite well.
Stellar customer service for a great product
What underpins a great product is a fantastic customer service team. So very responsive and supportive to ensure you are completely satisfied post purchase. Smart way for a challenger brand in market
Purchased in December 2020.
Great Lounge room split
We replaced our old broken down split system with a Kaden 5kw unit and its been amazing. Great looking unit and provides heaps of air flow compared to the old one which heats and cools the lounge really quickly. Would definitely buy one of these units again.
Purchased in January 2019 at Reece for $1,290.00.
Find out how Kaden KS18 (5.0kW) compares to other Split System Air Conditioners
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Great value for money!
I bought two units for a rental property about a year ago to replace old ones and they have been working trouble free on both heating and cooling. The previous installed units were made by TCL and one was damaged by the tenant and the other just stopped working
Purchased in September 2019.
Terrible quality and customer care
We purchased 3 units from Reece and have had nothing but trouble, one stopped working, the internal fan’s accumulate dust causing the units to purge the air. An air con tech said they were poor design. We have sent emails to Reece and been in store but we are still yet to be contacted their customer support
Purchased at Reece for $2,800.00.
What a peace of rubbish I have a 5kw machine that doesn't work on air or heat actually it doesn't even turn on heat the technician from pro Flo will not fix what is wrong with it because he doesn't know it have 5 year warranty and no one has offered to fix it what a waste of money Kaden you should be ashamed of yourself
Purchased in February 2020 for $1,500.00.
- KS18 (5.0kW)
We got this after our old one broke down. This is Great value for money and is very powerful . The Remote is great and loaded with functions. End of the Day it does a great job at heating. We havent tested it for cooling yet but planning to give it a good test over summer.
Purchased in March 2019 at Reece for $800.00.
Questions & Answers
how am I to get this machine fixed if I can not even get him to ring your service people and give them the invoice it has been 4 weeks heat and cold and I have a fan stuck in the wall can you help me get it fixed or send some one out thank you
You will not have to get him to call our customer care team, you can do so on 1800 080 055. Or alternatively if you provide your number we can give you to call to arrange a service agent to come out and look at your air conditioner.
|Category||Split System Air Conditioners|
|Features||Inverter, On/Off Timer and Remote Control|
|Cooling Power||5 kW|
|Heating Power||5.1 kW|
|Type||Full System (Indoor & Outdoor Unit)|
|Cooling Energy Rating||2.5 stars|
|Heating Energy Rating||3 stars|
|Operating Temperature for Cooling||-15 ℃ to +50 ℃|
|Operating Temperature for Heating||-15℃ to +30℃|
|Auto Cleaning (Self Cleaning)||Yes|
|Indoor Unit Dimensions||325 x 964 x 222 mm|
|Indoor Weight||12.5 kg|
|Max Indoor Sound Pressure Level||45 dB|
|Outdoor Unit Dimensions||702 x 845 x 363 mm|
|Outdoor Weight||43.9 kg|
|Max Outdoor Sound Pressure Level||52 dB|
|Max Outdoor Sound Power Level||63 dB|
|Manufacturer Warranty||5 year(s)|
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