??!
1 photo
Kaden KS18 (5.0kW)

Kaden KS18 (5.0kW)

2.5 from 2 reviews

Reviews

(0)
(1)
(0)
(0)
(1)
  • Build Quality
    3.0 (2)
  • Value for Money
    3.0 (2)
  • Ease of Use
    3.0 (2)
  • Cleaning & Maintenance
    3.0 (2)
  • Room Type
    • Living/Dining Area (2)
  • Noise Level
    2.0 (2)
  • Heating / Cooling Speed
    3.0 (2)
ellen buss

ellen bussnsw, 2760

  • 16 reviews

rubbish

published

What a peace of rubbish I have a 5kw machine that doesn't work on air or heat actually it doesn't even turn on heat the technician from pro Flo will not fix what is wrong with it because he doesn't know it have 5 year warranty and no one has offered to fix it what a waste of money Kaden you should be ashamed of yourself

Purchased in February 2020 for $1,500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Living/Dining Area
See all answers
1 comment
Kaden
Andrew E.Kaden

Hi Ellen,

Sorry to hear about your Kaden unit not working. All Kaden wall mounted splits come with a 5 year warranty. To book in a service call you will need to call our customer care team on 1800 080 055.

BERRAK C.

BERRAK C.Greater Melbourne (Outer), VIC

  • 4 reviews
  • Verified purchase

Great Product

published

We got this after our old one broke down. This is Great value for money and is very powerful . The Remote is great and loaded with functions. End of the Day it does a great job at heating. We havent tested it for cooling yet but planning to give it a good test over summer.

Purchased in March 2019 at Reece for $800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Living/Dining Area
See all answers
See all Kaden KS Series reviews

Questions & Answers

ellen buss

ellen bussasked

how am I to get this machine fixed if I can not even get him to ring your service people and give them the invoice it has been 4 weeks heat and cold and I have a fan stuck in the wall can you help me get it fixed or send some one out thank you

1 answer
Kaden
Andrew E.Kaden

Hi Ellen,
You will not have to get him to call our customer care team, you can do so on 1800 080 055. Or alternatively if you provide your number we can give you to call to arrange a service agent to come out and look at your air conditioner.

Get an answer from our members and Kaden representatives

Download manual

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.