Quiet and efficient!
I am a qualified airconditioning installer and I decided to try out a Kaden after a lengthy discussion with the sales team at Reece. I got one for my own house to see what it was like and I must say I am very impressed!
The unit is just as quiet as any I've installed in the past and works great! I will definitely be buying more in the future.
Purchased in November 2019 at Reece.
Questions & Answers
We recently moved into a new unit. The unit has a new KS24 installed. The installation manual advises that a wind baffle can be located in front of the outside unit to minimize the effect of strong winds. What distance should this be ? Currently the inside unit struggles to maintain 20 degrees on cold nights. Slows down and blows out cool air. Who should we contact? Thanks Peter Jose. email: email@example.com
I recently had a KS24 installed. I've been away for a few months and on returning and using the system note that the heat does not work at all. I recall it working on the day of installation for the few minutes that I had it on, but it hasn't been used since. I've checked all trouble shooting ideas. Very disappointing. Can you help, or do I need to go back to the installer? thanks
Sorry to hear about your unit not working. We can potentially diagnose the problem over the phone or get one of our after sales agents out to look over the unit for you if you like? To arrange this you will need to call 1800 080 055 and arrange a time suitable for you.
Please let me know if you have any further questions.
Kaden is pretty good I had the same trouble the installer at the time was no help but Kaden sent someone out who looked at it and reported back to Kaden they then replaced the whole system the installers were great the heater on it works well haven't tried the air as yet because there hasn't been many cool days speak with them on there customer service line they are very good at answering any of your questions and they will tell you what they will do there was no problem with them giving me a new one they arranged everything hope this helps
|Category||Split System Air Conditioners|
|Features||Inverter, On/Off Timer and Remote Control|
|Cooling Power||7 kW|
|Heating Power||7.5 kW|
|Type||Full System (Indoor & Outdoor Unit)|
|Cooling Energy Rating||2.5 stars|
|Heating Energy Rating||2.5 stars|
|Operating Temperature for Cooling||-15 ℃ to +50 ℃|
|Operating Temperature for Heating||-15℃ to +30℃|
|Auto Cleaning (Self Cleaning)||Yes|
|Indoor Unit Dimensions||342 x 1106 x 243 mm|
|Indoor Weight||16.1 kg|
|Max Indoor Sound Pressure Level||47 dB|
|Outdoor Unit Dimensions||810 x 946 x 410 mm|
|Outdoor Weight||59.9 kg|
|Max Outdoor Sound Pressure Level||52 dB|
|Max Outdoor Sound Power Level||64 dB|
|Manufacturer Warranty||5 year(s)|
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