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Kaden KS Series

Kaden KS Series

KS18 (5.0kW), KS09 (2.6kW), KS12 (3.5kW), etc...
3.7 from 17 reviews · View Statistics

Reviews

3.7

17 reviews
  • Build Quality
    1.0 (3)
  • Value for Money
    1.0 (3)
  • Ease of Use
    1.3 (3)
  • Cleaning & Maintenance
    1.0 (3)
  • Noise Level
    1.7 (3)
  • Heating / Cooling Speed
    1.0 (3)
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Karen N.

Karen N.Northern Region, NSW

Terrible quality and customer care

published

We purchased 3 units from Reece and have had nothing but trouble, one stopped working, the internal fan’s accumulate dust causing the units to purge the air. An air con tech said they were poor design. We have sent emails to Reece and been in store but we are still yet to be contacted their customer support

Purchased at Reece for $2,800.00.

Build Quality
Value for Money
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5 comments
Kaden
Brand managerKaden
Karen N.
Karen N.

Thankyou Andrew we will call the number

Kaden
Brand managerKaden

No worries Karen.

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Rubish!! So angry!

published

I am wasting so much money on electricity trying to warm my tiny 2 bedroom house. I have even closed it off so that it is only the small lounge and my room. Have it on 30 degrees turbo fan, its only warm air up close and cool air 3 meters away. After 8 hours use on 30 degrees the 2 temp readers in my lounge sat on 18 degrees!!!!!!!!!!!!!!

Incentivised ReviewNo
1 comment
Kaden
Brand managerKaden
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ellen buss

ellen bussnsw, 2760

  • 18 reviews
  • 6 likes

rubbish

published

What a peace of rubbish I have a 5kw machine that doesn't work on air or heat actually it doesn't even turn on heat the technician from pro Flo will not fix what is wrong with it because he doesn't know it have 5 year warranty and no one has offered to fix it what a waste of money Kaden you should be ashamed of yourself

Purchased in February 2020 for $1,500.00.

Build Quality
Value for Money
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1 comment
Kaden
Brand managerKaden

Hi Ellen,

Sorry to hear about your Kaden unit not working. All Kaden wall mounted splits come with a 5 year warranty. To book in a service call you will need to call our customer care team on 1800 080 055.

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qlder4good

qlder4goodSouth East Queensland, QLD

  • 24 reviews
  • 35 likes

Complete waste of money - absolutely useless! Heat will only work if you use another heater source!

published

Purchased in May 2018 for $700.00.

Build Quality
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Questions & Answers

Robert B.

Robert B.asked

KS Series

P4 comes up in the heat mode

No answers
Robert B.

Robert B.asked

KS Series

P4 comes up while trying to operate the heat mode

1 answer
Kaden
Craig S.Kaden

Hi Robert,

Thanks for your inquiry.

We're sorry to hear you're having trouble with the Kaden air conditioner.

Could you please provide your contact details and any relevant information at kaden.support@reece.com.au and one of our Kaden Technical specialists will be more than happy to assist you with your inquiry.

Look forward to hearing from you soon.

Kind regards,
Kaden Heating and Cooling

benno

bennoasked

KS Series

i installed kayden for a client 6 months ago with a orange pump was called back as it s fan appears to surge and it sometimes spitswater and does not cool any where i expected it . the small one i installed in the bed rm is so much better. any surgestions

1 answer
Kaden
Craig S.Kaden

Hi Benno,

Thanks for your inquiry.

We're sorry to hear you're having trouble with the Kaden air conditioner that you installed.

If you could please provide your contact details to kaden.support@reece.com.au one of our Kaden Technical Product Specialists will be more than happy to assist you with your inquiry.

Look forward to hearing from you soon.

Kind regards,
Kaden Heating and Cooling

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Kaden KS Series

Details

Compare all 5 Kaden KS Series
CategorySplit System Air ConditionersSplit System Air ConditionersSplit System Air ConditionersSplit System Air Conditioners
Price (RRP) $779.00$879.00$1,245.00$1,585.00
Features Inverter, On/Off Timer and Remote ControlInverter, On/Off Timer and Remote ControlInverter, On/Off Timer and Remote ControlInverter, On/Off Timer and Remote Control
Cooling Power2.6 kW3.5 kW5 kW7 kW
Heating Power2.8 kW3.8 kW5.1 kW7.5 kW
Reverse Cycle YesYesYesYes
TypeFull System (Indoor & Outdoor Unit)Full System (Indoor & Outdoor Unit)Full System (Indoor & Outdoor Unit)Full System (Indoor & Outdoor Unit)
Cooling Energy Rating 4 stars3.5 stars2.5 stars2.5 stars
Heating Energy Rating 4 stars4 stars3 stars2.5 stars
Operating Temperature for Cooling-15 to +50-15 to +50-15 to +50-15 to +50
Operating Temperature for Heating-15 to +30-15 to +30-15 to +30-15 to +30
Auto Cleaning (Self Cleaning)YesYesYesYes
Indoor Unit Dimensions 302 x 805 x 193 mm325 x 964 x 222 mm325 x 964 x 222 mm342 x 1106 x 243 mm
Indoor Weight10.2 kg12.5 kg12.5 kg16.1 kg
Max Indoor Sound Pressure Level41 dB43 dB45 dB47 dB
Outdoor Unit Dimensions 554 x 800 x 333 mm554 x 800 x 333 mm702 x 845 x 363 mm810 x 946 x 410 mm
Outdoor Weight34.6 kg33.1 kg43.9 kg59.9 kg
Max Outdoor Sound Pressure Level49 dB51 dB52 dB52 dB
Max Outdoor Sound Power Level60 dB60 dB63 dB64 dB
Manufacturer Warranty5 year(s)5 year(s)5 year(s)5 year(s)
Compare all 5 Kaden KS Series

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