Bought one- stopped working first week. Back for exchange. Very limited output and range. Does not keep air moving in one medium sized bedroom. Tower Design quite trendy but not efficient or worth the cost. Disappointed overall and would not purchase again given the choice! Old fashioned design much better!
Good for the first 6 months
The Kambrook KFA837 is good, but mine only lasted 6 months. It is quiet, lightweight, and has good oscillation and the ability to set a timer from 1hr-8hr long, which is beneficial. However, my fan only lasted 6 months before it stopped working. The oscillation stopped, and then the actual fan/motor stopped. I read online that this is quite common in dusty environments. Compared to a normal fan that is higher from the ground, it makes sense that dust and particles could impact this fan more due to its closer proximity to the ground. Other than this issue, it served us well as a good fan.
Was great while it lasted. Which was 2 seasons of minimal use. I loved it. But plugged it in last night for the first time in 12 months and the oscillation doesn't work. Just like that. Makes a clicking noise and won't move. Stuck. I'm really annoyed - it's basically brand new. Rang Kambrook help today and was fobbed off with the usual it's not worth fixing, it'll cost you $60 just for a tech to look at it blah blah see ya later. Not happy.
Great fan apart from one very annoying thing
I'm not entirely sure if it is the KFA837 or 839 as the picture shown on both are the same types.
| bought this a few years ago, so it might be the 837, in any case, its a great fan with the little pocket at the very top to place your remote onto, however the only thing that I find the utmost annoying is the stupid beeping noise.
I can't fathom why on earth there is no option to physically turn off the noise either on the unit or via the remote.
I have read on reviews perhaps even here that you can open up the unit and remove the component that causes the beeping to happen.
I'm sorry but this is a stupid feature and beeps even when the unit is not switched on.
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Stopped working 2 mths after warranty expired
The fan was relatively quiet and good air movement, so I was happy with the unit while it was working. Extremely disappointed that it has just suddenly stopped working altogether just 2 months after warranty expired. Purchased Jan 16, dead Mar 17. LED lights still work, but no response from on/off button or remote control. User Manual absolutely useless with no troubleshooting guide. Extremely disappointing response from Kambrook Customer Care by phone today. Something along the lines of ... Sorry to hear it's not working, but there's nothing w...e can do it's outside warranty period. To repair it would cost more than it's worth (without even knowing the cause!!). We would offer you a discount on another Kambrook fan, but they are sold out of all stores now until the hot season returns... Um, what. First of all, blatant lie considering the number of Kambrook fans in stock in many stores like Good Guys online. Secondly, it may not technically be summer, but have you been outside lately?!?!? Third, I paid $80 just last year. I could have bought 4 more of the $19, no-name pedestal fans like the one that I bought 4 years ago that's still going great guns, but is totally worth tossing when it dies. Will absolutely avoid all Kambrook appliances in the future, if for nothing else than the Customer Care line response.
Good for 2 years then dies
We bought this fan in December 2014. Was fine while it worked - good output although was very difficult to keep dust free. It lasted two years and then one day (of course one of those hot days!) it suddenly just stopped working - seems from other similar reviews like 2 years is the use by date!
Good Fan but just doesn't last. Not reliable.
This is a super fan but lasted just until it was out of warranty. Never used during winter but when we tried to use it again in summer it started beeping non stop. It changes programmes constantly and beeps every time. The service centre wanted to charge us $44 just to look at it! It is a good fan but not worth the money spent.
Questions & Answers
What is the rattling noise every time it turns on? We got it 10 minutes ago, set it up and plugged it in, and there's a horrible noise of something scraping against something. We removed a tiny metal shard from the blade (don't ask me what it was doing there, I don't know either,) and are about to open it up to see what else is stuck on there.
Too early to write a review as we haven't been able to actually test it, but why is a brand new fan covered in loud crap that we have to take out? (Also there's a bunch of different screw types. What the hell?)
My machine is really only a year old - it stopped working after 6 months - the fan just doesn’t work I am so so annoyed! I take such good care of it - consistently cleaning and dusting etc and itnbroke just like that. The fan just won’t work but everything else is fine. What should I do?!
Hello CM Jones. I'm sorry to hear about your trouble with the fan. But I had the same problem. Just short of 2 years my Kambrook KFA837 tower fan stopped working altogether. It was out of Warranty, so the only thing I could do was to buy another one. I bought a Sunbeam FA7250, and I now have 2 of them. So far both of them are working perfectly (fingers crossed). Sorry I can't be of more help than this. Cheers, Gaye.
Hi, please contact our customer service team on 1300 139 798. Thanks, the Kambrook Team
I have had a Kambrook arctice KFA837 for a couple of weeks and it has been awesome. It has been super quite and everything has worked well... However this afternoon the whole fan just started vibrating... I have no idea what is making the whole thing just vibrate. I have tried putting it on a lower speed but it doesn't stop. Please help, it is really annoying and i don't think it is working as well as it was!!!
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|Features||Oscillating, Remote Control and Timer|
|Number of Speed Settings||3|
|Dimensions||955 x 315 x 315 mm|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Grey|
- GTIN13: 9310293300314
- MPN: KAM-KFA837GRY
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