5 questions from our users
hi i have a kambrook microwave KMO400 with a 315mm glass turntable so just wondering if you have a turntable this size and how much will it be ty
I’m not quite sure what you are asking. Are u asking how much is a replacement glass turntable? If so I think you will have to contact Kambrook.
Hi Michael - please contact 1300 139 798 or firstname.lastname@example.org for spare part enquiries.
Thanks, the Kambrook team
Hi I’ve just noticed my kambrook microwave is on batch 2011. And it is subject on safety recall. What do I need to do?
I have only just discovered that this this model is subject to a safety recall, I believe mine to be one of the batch numbers affected. What should I do?
I returned the microwave to KMart where the person on the Service Desk checked the Serial Number, checked the computer and then offered me $20.00! After what seemed like several minutes of stunned silence I said 'that's not right' and pointed out the terms on the recall notice. She made a phone call, came back and said that I WAS entitled to a replacement or refund but as there were no Kambrook microwaves in stock, I would have to take store credit. INSISTED that I take store credit! I am not happy about this. This was not a change-of-mind situation, this was a RECALLED product. I am now stuck with $119 worth of store credit for a shop I very rarely shop in and I am without a microwave! Very disappointing experience.
Hi, please contact our customer service team on 1300 139 798 to explain the situation, they may be able to assist. Thanks, the Kambrook Team
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