Was great while it lasted (not long though)
I had this unit for about 18 months and it was great but then the power stick died. I would have thought that it would last a little longer than warranty but it died. I contacted Kambrook and was asked for the receipt which I no longer have .... after a number of emails back and forth I was asked for serial number but could not find any .... sent them pictures ... was then told that they no longer had this model and because I couldn't produce a serial that they could not help but offered me a 40% discount on another item, which I though was great so I took advantage of the offer. The new item finally arrived ... No thanks the AUSTPOST ... more cost less service.
- X Blade KSB100
- Verified purchase
Poor quality motor shaft
I bought this machine in January 2015. It has only been used about once each month without any issues until today when it stopped working.
A poor quality plastic piece on the shaft broke off making the whole machine totally useless. (I was using the stick mixer to blend a cake batter so it wasn't needing to work hard and it stopped almost immediately when I started it.) Very disappointing considering the machine has barely had any use and is in immaculate condition.
Questions & Answers
Can it dice tomatoes or is it too powerful and will turn them to mush?
Can you add liquids without taking the lid off?
Hi Naomi, yes you can, the processing bowl lid has a food chute with food pusher that can be removed to add liquids to the bowl without removing the lid. Thanks, the Kambrook team.
I have just recently bought a KSB 100 it takes forever to whip cream and virtually stalls when blending a batter mixture. Is this normal or is there problem with the particular stick blender that I have?
Hi Wendy, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail firstname.lastname@example.org.
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