8 questions from our users
Hi just wanting to know litre size of the KSC320? I got given one.
Can a slow cooker 320 be preheated? As it takes ages to completely cook food.
Hi Charlee - the KSC320 should never operate without sufficient food or liquid in the cooking bowl.
The cooking time is dependent on the type of food, size and temperature of the ingredients. Cooking times can vary from 4 to 12 hours.
You can find further information on using this product here: http://www.kambrook.com.au/media/instruction_manuals/KSC320.pdf
Alternatively, for additional product enquiries please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail firstname.lastname@example.org.
I have had absolutely no success with this product. Have used it about eight times and it never ever cooks the vegetables ,they are always hard . The meat never really softens either like a slow cooker should . I have tried low,and high but makes no difference . Have also tried putting them under the protein ,on top and mixing it through . Also tried liquids indifferent amounts ,from hardly any too almost soup . Is there a way of testing the temperature ? I am ready to throw this product out and try another brand.
It's not you and it's not your fault. You've tried everything. If, after that many tries, you still can't have a delicious outcome, it can't possibly be your fault. My Kambrook slow cooker went out in the bin yesterday morning. Anything I ever cooked in it tasted the same no matter the ingredients and there was always an undertaste which was vile. I refuse to waste any more food in the hope something might be edible. My best advice is to piff it.
Hi Michele, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail email@example.com. Thank you.
My cooker settings has off, warm, high and auto. How do I cook low as there is no low setting and what does auto do? I think this model is KSC320 or similar.
Hi Bev - our customer care team can assist if you could please email further details to firstname.lastname@example.org. Please include an image of the cooker settings dial and an image of the label (located on the base of the slow cooker).
what are the temperatures for settings 1,2,3? can this be used for fermenting bread cultures for several days. Hence the need to know what the lowest temp is? I.E Sour Bread fermented bread that needs 3-5 days to ferment.
Thank you, yours sincerely, Colleen Faed.
At this moment in time I have no idea. I am just a person who bought one. BUT when I get home from work,I will look up the instructions booklet and see if it says what they are. Sorry I can't be any more help but I'm leaving for work shortly. I will try and find out for you. xx
Hi Colleen, the temperature ranges of settings 1, 2 and 3 are as follows:
LOW: 75-90 degrees Celsius
HIGH: 90-99 degrees Celsius
KEEP WARM: 70-75 degrees Celsius
Unfortunately this appliance cannot be used for fermenting bread as the lowest temperature as the 'Keep warm' setting has a minimum of 70 degrees. FYI, the optimum temperature range for yeast fermentation is between 32˚C-35˚C. Every degree above this range depresses fermentation.
For further enquiries with this product, contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail email@example.com.
I read somewhere that the label should be "Keep Warm, Low, High" rather than "Low, High, Keep Warm"...
Mine is - off, low, high and keep warm, in that order.
I don't remember reading anywhere that it should be different?
Hi Ebonylouise, I have seen that too, some people are saying their Kambrooks are labelled incorrectly. I think it may be a wiring mistake, mine is fine and correlates to the dial. On the facebook page "SlowCooker Recipes 4 Families", it has been mentioned quite a few times that some dials read to opposite to the labels. If you are not sure, the cooker can be tested by half filling with water, then checking the temp at each setting,, just leave 2 hrs between dial changes to allow the temp to change, then read with a cooking thermometer.
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