5 questions from our users
Hi I ordered the Pro Series on on 3/26 and have not received my product. I have been sending emails to email@example.com and have been given the run around about the status update. A FedEx tracking was created but FedEx said Karmin has not sent them the product and it's been over 2 weeks. Where is my product so I can cancel and send it back or credit my credit card. Am afraid I might be given a fake address to send it back
Hello EnReval, I hope you're doing well. Can you let me know your order number so I can check this for you. Thank you.
Hi, I am looking to replace my current straightener (a GHD). After 3 years it has become much weaker and I am no longer satisfied with the way my hair looks after I straighten it no matter how long I spend doing it. I have really thick, curly hair and was looking for something that would work well for my hair. I also straighten my hair every week and was looking for something that wouldn't damage it too much. Is there a specific hair straightener that you think may work best for me ? Also wondering what the material of the plates are and if you guys do any student discounts at all? Thanks, Marlin
Don't buy Karmin I'm sure the reviews are fake. I had a GHD for 20 years and changed , BAD idea!
Yes I am wondering if these are false reviews as I have purchased one and it isn't the best quality, received a replacement as the pink on the tool has stains and the next one is the same. Purchased through Karmin website. I am a bit disappointed to say the least. Does anyone know?
My review is not false. I have had my product for many years and it still works like it did the first day I took it out of the box! I love my straightener.
I'm so glad you pointed out the dates. Odd to have so many reviews on the same dates!! Thanks for your post as I'm having second thoughts on a purchase now. Dodgy. Edited to add I've seen some of the same reviews on Amazon....Word for word!
Does anyone really own this hair straightener in Australia and find it any good? Because most of the reviews are posted from overseas by the location and they are all saying it's great and all the reviews are posted in the past few days. I own one and I don't find it to be anywhere as good as they are claiming.
Hello Ashley, Yes we have many customers in Australia and all over the world. Our product is the same in every country, the only difference is Australian model has an Australian plug. If you are having issues with yours it may be because it is not authentic, please make sure you bought from an authorized retailer to make sure you have an authentic model. If you send me your Serial Number I will check to make sure you product is authentic. We also have a new model out you may also want to try, the Karmin Salon Series Styling Iron, this is an extremely high end iron and is excellent for professional use or those who want a true professional styling iron for home use. Thank you for choosing Karmin and let us know if you have any other questions. :)
The reviews on the website almost sound like they are advertising your product rather than writing a review. The website is also designed for Australian Reviews not overseas reviews from what i understand, and i find it quite strange how many reviews are appearing so quickly and your getting more reviews over big brands like GHD which sell worldwide and millions of hair straighteners a year. The karmin hair straightener i own is 100% authentic and was purchased from your website direct. I work as a hair dresser and i have used many brands over the year and can say the Karmin is far less superior compared to other brands, it does not straighten well at all and the quality is very cheap and reflects in the build quality. I wouldnt even try the new one as i dont want to waste my money and i wouldnt be choosing Karmin again.
Hey Ashley, I totally agree with you I own one and I'm in Australia and I think this straightener is terrible and I don't think these reviews are real?
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