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Since April 5th 2018, Kayaks2Fish has offered customers $30 in store credit for taking the time to submit a review. This applies to reviews both positive and negative and may explain a spike in reviews. It is possible that the reviews below are from reviewers that may have received this incentive.
Kayaks2Fish Online Store
SimonGippsland, VIC
- Kayaks2Fish Online Store
- Verified customer
Terrible follow up customer service.
Follow up Customer service is terrible. As evidenced by asking me to write a review. Wrong advice given prior to purchase of accessories (sand wheels) and long delays to resolve. Gave up. Wore the financial loss. Committed to never deal with kayaks2fish ever again.
The reviewer stated that an incentive was offered for this review
CraigoSouth-Eastern Region, NSW
- 2 reviews
- Kayaks2Fish Online Store
- Verified customer
Was a great fishing platform until handle fell off.
I was looking for a couple of fishing Kayaks for myself and son (instead of retro fitting our existing sit in type). I live in Southern NSW so only real availability is major fishing stores but their products seemed a bit heavy and overpriced. I was looking online and saw Kayaks2fish - as I had to travel to Sydney I bought Nextgen9 online and picked it up from their Wetherill Park Warehouse.
The Kayak was great, really comfortable seat, stable, maneuverable and good access to compartments from sitting position - all round a good product for a...
Read more great price. Unfortunately upon pulling the Kayak from the water the second time I used it - the T handle at the bow pulled out of the molded eyelet - upon inspection I saw there was what looked like a defect in the plastic at this point. Upon contacting Kayaks2fish (and supplying photos) they recognized the problem and offered a replacement (which is great) ........if I dropped it back to the Warehouse. Problem is I live 450km from them and it will be some time before I am back in Sydney. Furthermore - they have recommended I not use the Kayak now, so I am at a loss until I can find the time to get back to Sydney. So - even though there was an "inspected" tag attached to the Kayak, I guess it pays to unwrap the Kayak and fully inspect yourself before driving off. AS stated earlier - the product was great, follow up on my problem was fast, although I am pretty disappointed that I now have a Kayak "garden gnome" until I can get back up to Sydney - wish they had a location in Canberra or the NSW South Coast.The reviewer stated that an incentive was offered for this review
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Todd Dasked
What can I do to upgrade the rudder on nextgen11
No answers
Shane Basked
Gday.I am looking at purchasing the Kronos kayak & was wondering whether the pedals or seat is adjustable as I am 6’5.
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Brianasked
Is there a aluminium Seat suitable for a osprey 9 kyack that doesn’t interfere with the hatch in front of the seat.
Thanks
Brian
No answers
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