Worst worst worst experience continue
After 2.5 months and 5 times technician come to my house, now decided to replace the faulty new air cond unit (not working from Day 1 installed). But, need to pay extra $300 "As your installation is not a standard installation it is not covered by the warranty". My house is a 2 level house, so it means 2 storey house is non standard? I pay for the new unit plus installation, it doesn't work from Day 1, after confirmed is faulty by manufacturer, and saying warranty is not covered.. meaning I need to pay extra because of manufacturer faulty units.
Purchased in December 2020.
Needs replaced, just out of warranty
Started getting noisier about 4 months ago, got looked at, needs replacing, (new bearings, not worth replacing)3 months out of warranty, Kelvinator not interested. Worked fine prior, but not worth the expense of replacing and reinstalling
Purchased in December 2015 at Harvey Norman for $900.00.
Quiet & Efficient
The A/C does well. Had this blasting through a 39 degree day in Melbourne. Very efficent and quiet. Cooled a living area which is approx 6x5 in no time. The heating is also very effective.
Purchased in December 2020 for $999.00.
12 months into ownership of this unit and we are more than happy with it.
Very quiet, looks good, and cools / heats our large main bedroom with ease.
If I ever need to purchase another reverse cycle, I'll get a Kelvinator again no questions asked. Great bang for buck.
Purchased in October 2018 at RetraVision.
Bought this unit at Christmas on recommendation by Harvey Norman Salesmen. So far so good, great for my small area. The machine is quiet, heats n cools quickly. Only thing is I find the remote unresponsive at Times, e.g I will turn aircon on and it will turn on then straight off again.
Purchased in December 2018 at Harvey Norman.
Thanks for the cash back offer. Great value. Same or more features than other expensive models. Happy with the purchase and installation. Definitely recommend this product. Get during cash back period for additional savings.
Purchased in May 2019.
Cash back failure
On 1/6/18 we bought this air conditioner with the promise of $100 cash back. Alas, still haven’t receive it despite details being registered shortly after purchase. Have spent much time on the phone to you on many occasions to sort this out, as well as emails to you, but still no success. we have been told that our bank acc. details are invalid. We have changed them 3 times now to different bank accounts. We have also spent quite some time talking to the retail outlet where we purchased the unit and they have also contacted you and were given reassurances from you.
Please let me know what more we can do. Have been told it will take 6-8 weeks many times now. Still no cash back. What is going on?
Purchased in June 2018.
Junk - Came with my brand new home and now 3 dead
This is something i overlooked when i built my brand new home, the builder installed Kelvinator. The AC are less then a year old and now 3 of the 8 AC have died. I expected this because I've had previous nightmare Kelvinator AC and it appears not much have changed. Kelvinator warranty is efficient enough to attend but their technicians in the top end are absolutely useless, nothing but excuses. Totally avoid this brand.
Dont bother contacting me. After a beef with the builder they have agreed to exchange these junk AC units with a reputable alternative.
Purchased in January 2018.
Easy to use easy to clean filters and very quiet
Cools quickly heats quickly only a $10 increase in monthly power bill for heating $2 increase using cooling.
Nice looking unit. Easy to use remote control. Has a dry feature when weather is humid in Queensland summer.
Purchased in January 2019 for $499.00.
The reviewer stated that an incentive was offered for this review
- KSV70HRG (7.0kW)
Efficient airconditoner works well
Great cooling and heating function as have used this for both due to living in Melbourne. When it has been hot it cools really well and in cold weather it heats up well.
Remote seems to work well although haven't played with lots of settings - reasonable priced and works very well.
The Kelvinator KSV reverse cycle split system air conditioner will ensure you have a more comfortable living space, all year round. Keep my house cool on hot summer nights, or warm on cold winter days; The split system is quiet and reliable. Dc inverters, along with backlit remote controls, allow me to control the environment better anywhere in my home.I think the product is compact and suitable for any home design.
- KSV25HRG (2.5kW)
This air conditioner is a good price option available in the market. It is easy to get it installed and works perfectly without making noise.it has both cooling and heating capacity. The remote needs to be more user friendly as it get tricky to set the temperature for heater setting.
promotion ended 3/07/2018 still waiting on cashback
Very dissapointed. Purchased this unit during a promotion offered $200 cashback. I submitted my claim online on 22/07/2018. Further infromation was requested as my name on the receipt had my maiden name. I received a phone call and was advised my calim had been validated on 24/07/2018 and I will receive my cashback in approx 6-8 weeks. I have sent emails to enquire on the status no response. When called recieved conflicting information. i submitted my claim and provided proof of purchase as well as serial number of indoor and outdoor Unit wit...h in the promotional period. Apparently I have now have to wait 6-8 weeks from the closing date of the redemption period 31/08/2018!!!!! Really. I was informed probably won't recieve my cashback until end of October! Very dissapointing.
This is a excellent air conditioner , it is quiet and has really good features timer settings, fan settings, heat settings all easy to use. I use it for cooling in summer and heating in winter. The casing is well designed a clean white with a silver detail looks stylish on the wall. I am very happy with this purchase
Works well, until it doesn't.
I was surprised at how well this small unit heated our lounge room, until about 7 weeks later, when it stopped working. The inside unit started displaying an error, and the outside unit making a loud, clunky whirring sound. After waiting a fortnight for the technician to come and investigate, it turned out the entire outside unit had destroyed itself somehow, meaning another wait for Kelvinator to replace said unit.
We've only treated the unit with care, and up until that point, it showed not a fragment of unreliability.
Since this, I've ...
Questions & Answers
I bought this model to install in our new unit but now it's built I've decided that it's too large for the room and am hoping to try and get rid of it somehow but I'm not sure what price I should sell it for. It was never used...perfect condition. I bought it 2 yrs ago from Harvey Norman...yes it's taken that long to finish building!!! I'm very happy with a sml floor heater...I think I paid about 800? Considering that it's never been used and kept in the box what price could you suggest or site to re sell?. Thank you for your time.
re confusing instructions page 14 'self clean function': how long does op. take; does it turn itself off?
Explain: 8ºC heating function ?? FP?? What is it used for?? Thank you
Get an answer from our members and Kelvinator representatives
|Category||Split System Air Conditioners||Split System Air Conditioners||Split System Air Conditioners||Split System Air Conditioners|
|Features||Inverter, On/Off Timer and Remote Control||Inverter, On/Off Timer and Remote Control||Inverter, On/Off Timer and Remote Control||Inverter, On/Off Timer and Remote Control|
|Cooling Power||2.5 kW||3.5 kW||5 kW||7 kW|
|Heating Power||3.2 kW||4 kW||6 kW||8 kW|
|Type||Full System (Indoor & Outdoor Unit)||Full System (Indoor & Outdoor Unit)||Full System (Indoor & Outdoor Unit)||Full System (Indoor & Outdoor Unit)|
|Cooling Energy Rating||5 stars||4 stars||3.5 stars||2.5 stars|
|Heating Energy Rating||5 stars||4 stars||3.5 stars||2.5 stars|
|Operating Temperature for Cooling||-15 ℃ to +50 ℃||-15 ℃ to +50 ℃||-15 ℃ to +50 ℃||-15 ℃ to +50 ℃|
|Operating Temperature for Heating||-15℃ to +50℃||-15℃ to +50℃||-15℃ to +50℃||-15℃ to +50℃|
|Auto Cleaning (Self Cleaning)||No||No||No||No|
|Indoor Unit Dimensions||297 x 802 x 189 mm||297 x 802 x 189 mm||335 x 1080 x 226 mm||335 x 1080 x 226 mm|
|Max Indoor Sound Pressure Level||42 dB||42 dB||49 dB||50 dB|
|Outdoor Unit Dimensions||554 x 885 x 365 mm||554 x 885 x 365 mm||702 x 924 x 382 mm||702 x 924 x 382 mm|
|Outdoor Weight||35.3 kg||35.3 kg||45.1 kg||55.2 kg|
|Max Outdoor Sound Pressure Level||56 dB||56 dB||60 dB||60 dB|
|Max Outdoor Sound Power Level||61 dB||59 dB||64 dB||65 dB|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
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