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Kelvinator 536L Top Mount KTM5402 Series
3.2 from 32 reviews · View Statistics
Listing monitored by Kelvinator


  • Build Quality
    3.0 (3)
  • Value for Money
    2.3 (3)
  • Ease of Use
    3.0 (3)
  • Cleaning & Maintenance
    4.0 (3)
  • Noise Level
    3.3 (3)
  • Internal Layout
    3.0 (2)
S morris
S morrisPerth, WA
  • 3 reviews
  • 1 like

Avoid, faulty design


Purchased in July 2018 at Appliances Online.

Build Quality
Value for Money
DilipSydney, NSW

Very Disappointed


I brought this fridge at Bing Lee on November 2017 ago brand new. Worked fine for 2 and 1/2 years and now the fridge stopped working. Called to repair person for couple of times and suggested to turn off for 48-72 hrs and did the same as per his advice but it doesn't work at all. Doesn't form ice in the freezer at all. As per his suggestion I removed the door tray, (which is factory fitted at time of purchase) as it can interfere with air circulation. Did what was told but the freezer does not work anymore. .

Purchased in November 2017 at Bing Lee Physical store for $768.00.

Build Quality
Value for Money
ELECTROLUX ..Kelvinator
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The reviewer stated that an incentive was offered for this review

KazPerth, WA
  • 3 reviews

Very Disappointed - Faulty


Received on 28 January 2020. Barely lasted five weeks and the freezer had stopped working due to a gas leak. Lost $200 worth of food and had to take two days off work as a Nurse, one waiting for a technician to see what was wrong and the second for a new replacement to be delivered. Now I can't restock properly due to the Coronavirus outbreak and the supermarket shelves having limited restrictions or nothing at all! Fingers crossed that the same thing won't happen again as I do like the layout and size. Staff were as helpful as they could be under the circumstances.

Purchased in January 2020 at Harvey Norman for $849.00.

Build Quality
Value for Money
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Nermi Kurt
Nermi KurtGreater Melbourne (Outer), VIC
  • 2 reviews

A sailsman not interested in selling. Posiblly not interested in the job or too well. Called a salesman to eplaine and sell the product. After telling us the delivery and product not store LEFT.

Incentivised Review No
Nermi Kurt
Nermi Kurt

Visted Store "Good Guys- Essendo DFO " for the above experience.

Saddle Saw
Saddle SawRural SA
  • 5 reviews

Worked well for 2 days, then noises, then stopped cooling and defrosted.

Date PurchasedOct 2018
ELECTROLUX ..Kelvinator

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Avleen M.
Avleen M.23 July 2021

This lasted 1 year and a week


I brought this fridge 1 year and a week ago and it has actually been a crappy fridge temp fluctuations now no temp except for salmonella warm. Not the best $1100 i ever spent Betta electrical said we may need to take it away to fix, my response j need a fridge "don't you have a spare one, the workman will decide when they are there what to do" I think a replacement is in order not a repair don't you think?

Date PurchasedMay 2016

Kelvinator Fridges - Don't buy them anymore!

ELECTROLUX ..Kelvinator

Questions & Answers

Cathy H.
Cathy H.asked
536L Top Mount KTM5402WARH (White, Right Door)

Has anyone had problems with cracks appearing inside the fridge

1 answer

Yes. My Kelvinator Top Mount, purchased 2020, has a crack on the "floor", just inside the door. No idea what caused it. Actually - just checked - it's more like several small cracks, about 2cm to 5cm each.

536L Top Mount KTM5402 Series

My kelvinator ktm5402wa fridge isn’t freezing & the fridge isn’t cooling as I would like , the temperature control is confusing, where should the dial be to make it cooler? At the “colder“ or “less colder “ ?

3 answers

Yes I know the settings seem to be the opposite of what it says in the book. If you push the slider towards the left it is the colder setting. I had to put my freezer all the way to the left or it was not cold enough. My fridge one at the moment with cooler weather is in the middle. Hope this helps. I find my fridge very noisy, I can hear it through the wall! Is yours noisy?


Send it back if you can and replace with another model /brand. I wish we had...
Otherwise as Terry said.


Hi , & thanks for your responses,
It can sometimes be noisy, I have put the dial to the far left where it says “colder” , we’ll see how it goes , the booklet says to put it to the far right where it says “less cold “ , very confusing

Sacha C.
Sacha C.asked
536L Top Mount KTM5402 Series

My fridge is not cooling. Freezer isn't freezing. I tried overnight to adjust different temperature settings. Not blowing any cold air at all

2 answers

My brand new fridge/freezer stopped freezing after 7 weeks. It turned out to be a gas leak. It has now been replaced by another new one nearly two weeks ago. Will wait and see how this one goes!
You will probably need a technician to come out to inspect it.

ELECTROLUX ..Kelvinator

Dear Sacha C.,
Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.
If you wish to discuss this further, please email customercare@electrolux.com.au with Ticket Number 1345211, include your name and number, and we’ll be in touch.
Thank you.

See all Kelvinator 536L Top Mount KTM5402 Series questions

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Kelvinator 536L Top Mount KTM5402 Series


Compare all 3 Kelvinator 536L Top Mount KTM5402 Series
CategoryTop Mount Fridges / RefrigeratorsTop Mount Fridges / RefrigeratorsTop Mount Fridges / Refrigerators
Price (RRP) $1,549.00$1,299.00$1,299.00
Dimensions 1718 x 796 x 641 mm1718 x 796 x 641 mm1718 x 796 x 641 mm
Energy Rating3.5 star(s)3.5 star(s)3.5 star(s)
Household Size 5+ people5+ people5+ people
FeaturesDoor Alarm and Frost FreeDoor Alarm and Frost FreeDoor Alarm and Frost Free
Handle Type RecessedRecessedRecessed
Shelf MaterialGlassGlassGlass
Number of Shelves444
Number of Fruit & Vegetable Bins111
Door Hinge RightLeftRight
Manufacturer Warranty2 year(s)2 year(s)2 year(s)
Colour / FinishArctic SilverWhiteWhite
Total Capacity 536 L536 L536 L
Fridge Capacity 380 L380 L380 L
Freezer Capacity 141 L141 L141 L
Compare all 3 Kelvinator 536L Top Mount KTM5402 Series
  • MPN: KTM5402AC

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