Kelvinator 536L Top Mount KTM5402 Series has been discontinued. See all Kelvinator Top Mount Fridges / Refrigerators.
Avoid, faulty design
When infist got the fridge i loved it. It had a great layout internally and good use of space.
After 7 months ive had nothing but trouble. The thermostat dies, curcuitboards have to be replaced, the defrost circuit fails, or the fan ices over and fails, blowing the motor. This fridge has faulted at least 4 times on me.ive never been able to claim losses for lack or reciepts, service times are poor. The fridge recieves cold air from the freezer through a series of channels. As soon as the freezer ices over for whatever reason the defrost/thermo...
Purchased in July 2018 at Appliances Online.
I brought this fridge at Bing Lee on November 2017 ago brand new. Worked fine for 2 and 1/2 years and now the fridge stopped working. Called to repair person for couple of times and suggested to turn off for 48-72 hrs and did the same as per his advice but it doesn't work at all. Doesn't form ice in the freezer at all. As per his suggestion I removed the door tray, (which is factory fitted at time of purchase) as it can interfere with air circulation. Did what was told but the freezer does not work anymore. .
Purchased in November 2017 at Bing Lee Physical store for $768.00.
The reviewer stated that an incentive was offered for this review
Very Disappointed - Faulty
Received on 28 January 2020. Barely lasted five weeks and the freezer had stopped working due to a gas leak. Lost $200 worth of food and had to take two days off work as a Nurse, one waiting for a technician to see what was wrong and the second for a new replacement to be delivered. Now I can't restock properly due to the Coronavirus outbreak and the supermarket shelves having limited restrictions or nothing at all! Fingers crossed that the same thing won't happen again as I do like the layout and size. Staff were as helpful as they could be under the circumstances.
Purchased in January 2020 at Harvey Norman for $849.00.
Find out how Kelvinator 536L Top Mount KTM5402 Series compares to other Top Mount Fridges / Refrigerators
Know better, choose better.
A sailsman not interested in selling. Posiblly not interested in the job or too well. Called a salesman to eplaine and sell the product. After telling us the delivery and product not store LEFT.
Worked well for 2 days, then noises, then stopped cooling and defrosted.
Like others buying this fridge it was ok when first started. I checked that it cooled ok and froze ok before transferring things into the fridge and freezer. It was getting VERY hot on the exterior left side just above centre, which was odd, but that's where the motor is, not at the bottom, so I gave it some extra space around the sides which is a pain, but I did it.
The fridge door shelves are fabulous. Deep and wide and on slides so you can set them up to use them as you need, and they are strong and hold a lot. But the temp settings...are on the rear panel, where you have to drag everything out of both the freezer and also the fridge to get to them. Bad design, Also bad design is NO LIP on the back of the glass shelves to stop things being pushed back too far to the rear, which affects cold air circulation, and the shelves themselves go back too far. As soon as I loaded the food and frozen stuffs into the fridge it started making an awful clanging sound when starting up. And starting up constantly. NOTE: The food was COLD when it went in and the freezer food was already frozen rock solid from a chest freezer so it did not have to work hard to cool things. But it would CLANG RATTLE start up every 20 minutes or so then go quieter once started. Including through the night. Cue being jolted awake by the CLANG RATTLE start up 7 or 8 times......every night. Day 5: I moved the temp control to where it says it should be (in the book) for both the fridge and the freezer for summer use, because we had some hot weather coming in. Day 6: Nothing in the fridge is cool, and to my horror I opened the freezer to find the temp was above zero and FRIDGE temp not freezer temp. Most things had either melted or defrosted and the air coming out of the vents was barely cool, and certainly not COLD. I threw the thermostat over to COLDEST on both. The fridge part started, the freezer didn't. Not happy jan.
This lasted 1 year and a week
I brought this fridge 1 year and a week ago and it has actually been a crappy fridge temp fluctuations now no temp except for salmonella warm. Not the best $1100 i ever spent Betta electrical said we may need to take it away to fix, my response j need a fridge "don't you have a spare one, the workman will decide when they are there what to do" I think a replacement is in order not a repair don't you think?
Kelvinator Fridges - Don't buy them anymore!
I bought a Kelvinator (made in Australia model) fridge in December 2015. In February 2015 it suddenly stopped working. I lost all of the food in this fridge. I called Electrolux and they said they would send me out another fridge as a replacement. Two days later I received the replacement but, to my utter disbelief this stopped working after one day! Again, I lost hundreds of dollars of groceries that I bought to replace the first batch of groceries I bought. I asked about compensation for lost groceries and the response was "we can only repl...ace the lost groceries from the second fridge but not the first faulty fridge because you don't have the first fridge anymore" (No kidding - you took it away two days ago because it wasn't working). Electrolux has been extremely difficult to contact and customer service is terrible. I have now been without a fridge in the middle of the Queensland summer for over a week without resolution. Please be warned - Kelvinators and Electrolux are now made in Thailand and the quality has diminished substantially. Unfortunately customer service seems to have gone downhill with it.
Questions & Answers
Has anyone had problems with cracks appearing inside the fridge
Yes. My Kelvinator Top Mount, purchased 2020, has a crack on the "floor", just inside the door. No idea what caused it. Actually - just checked - it's more like several small cracks, about 2cm to 5cm each.
My kelvinator ktm5402wa fridge isn’t freezing & the fridge isn’t cooling as I would like , the temperature control is confusing, where should the dial be to make it cooler? At the “colder“ or “less colder “ ?
Yes I know the settings seem to be the opposite of what it says in the book. If you push the slider towards the left it is the colder setting. I had to put my freezer all the way to the left or it was not cold enough. My fridge one at the moment with cooler weather is in the middle. Hope this helps. I find my fridge very noisy, I can hear it through the wall! Is yours noisy?
Send it back if you can and replace with another model /brand. I wish we had...
Otherwise as Terry said.
Hi , & thanks for your responses,
It can sometimes be noisy, I have put the dial to the far left where it says “colder” , we’ll see how it goes , the booklet says to put it to the far right where it says “less cold “ , very confusing
My fridge is not cooling. Freezer isn't freezing. I tried overnight to adjust different temperature settings. Not blowing any cold air at all
My brand new fridge/freezer stopped freezing after 7 weeks. It turned out to be a gas leak. It has now been replaced by another new one nearly two weeks ago. Will wait and see how this one goes!
You will probably need a technician to come out to inspect it.
Dear Sacha C.,
Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.
If you wish to discuss this further, please email firstname.lastname@example.org with Ticket Number 1345211, include your name and number, and we’ll be in touch.
Get an answer from our members and Kelvinator representatives
|Category||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators|
|Dimensions||1718 x 796 x 641 mm||1718 x 796 x 641 mm||1718 x 796 x 641 mm|
|Energy Rating||3.5 star(s)||3.5 star(s)||3.5 star(s)|
|Household Size||5+ people||5+ people||5+ people|
|Features||Door Alarm and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||4||4||4|
|Number of Fruit & Vegetable Bins||1||1||1|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Arctic Silver||White||White|
|Total Capacity||536 L||536 L||536 L|
|Fridge Capacity||380 L||380 L||380 L|
|Freezer Capacity||141 L||141 L||141 L|
- MPN: KTM5402AC
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