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Kent Removals & Storage

Kent Removals & Storage (page 3 of 38)

Removals, Storage
4.4 from 742 reviews

Reviews

4.4

742 reviews
5
(591)
4
(41)
3
(12)
2
(16)
1
(82)
  • Customer Service
    2.6 (9)
  • Job Satisfaction
    2.5 (6)
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Matt W

Matt WSouth East Queensland, QLD

Poor communication, expensive and dodgy movers

published
1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Bad move...

published

We went with Kent due to their reputation. They were fine when booking, but on the day ended up being almost 4 hours late. We were notified of this only but the drivers, who called 45mins outside the window and said they were still no hours away. No after hours number to call and no help. Then the fun started. Staff and 3rd party contracts were unhelpful and aggressive. I refused to pay until the issue could be discussed, but my credit card way charged anyway and my attempts for help ignored.

Steve D.

Steve D.Sydney, NSW

OK, however forgot to bring packing materials for Kitchen as stated in agreement, and move ran a little over time

published

3 bedroom apartment with single garage moving to same suburb.
Crew arrived on time as agreed, however did not have any boxes or protective wrap suitable to pack kitchen (which was requested in my order). I then had to go and buy more boxes and bubble wrap and pack the kitchen myself.
KENT have since offered to reimburse me for the cost of additional boxes and bubble wrap. As the time blew out a little from quoted Kent have reimbursed for some of that time as well.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage
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Perfect in every way.

published

We had a reasonable size move in the North Shore of Sydney to further up North. The service Mark and his work colleague gave us was second to none. They did not touch a wall anywhere, when they packed up our queen mattress they first washed their hands before touching it, and then wrapped it in plastic so it didn't get dirty. We had a large wardrobe that needed disassembling and they did it with care. Nothing was too hard for them, and they came with a smile. Will most certainly be recommending Kent again, and using them in the future. Well done Kent, and particularly our removalists...10/10

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Do not use... Ever

published
1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage
MervN

MervNSouth East Queensland, QLD

  • 3 reviews

Moving Sydney to Brisbane

published
1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Excellent service

published

I recently made the move from Perth to New Zealand. This included my vehicle, possessions and small dog. The kindness and helpfulness of all Kent staff made this move very easy for me. On arrival all my possessions were very well packed and nothing was damaged. Very happy with there service

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage
Jeannette

Jeannette Victoria

Good to work with

published

We had a big move from Melbourne to Perth. 2 large containers. The packing was good and amazing how they pack. The guys that packed and unpacked were great and good to work with. We only had a few issues. On the large two door fridge one of the doors is slightly out of alignment on arrival and when you pack so much furniture and items it would be hard not to get some issues. On unpacking we had some marks and scratches on some items but nothing too serious. There were a few marks/scratches on our large leather lounge suite. We had two glass top tables and arrived in perfect condition. I would certainly recommend Kent Removals.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Kellie

KellieSydney Surrounds, NSW

  • 2 reviews

Nightmare Moving Day

published
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David Weber

David WeberGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Decent enough movers

published

Care was taken with my goods, the staff were friendly.

They did not bring boxes for my cutlery as requested or even have their own tape to secure blankets to a fridge.

Would be nice if the staff / truck was uniformed / branded.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Maria K

Maria KSydney, NSW

  • 2 reviews
  • 6 likes

Couldn't have asked for better

published
1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage
Hels

HelsPalmerston, NT

  • 2 reviews
  • 2 likes

Very Friendly & Efficient Company

published

From wo to go everything went smoothly. From my first enquiry with the girl in the office to the quote, the uplift went without a hitch, the guys were friendly and efficient. We are storing for a year or so while we Silver Nomads, caravan this vast and beautiful continent of ours. The rates are very good and competitive compared to self storage. Some forgotten items need to be added, this apparently is not a problem. I would thoroughly recommend Kents Removal

2 comments
Hels
Hels

Very happy with the professionalism of this company. Our household goods are in storage and we will use Kent to move them when the time comes

Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Julie

JulieSydney Surrounds, NSW

Highly Recommend - Repeat Customer

published

2 bedroom house Sydney to Central Coast relocation including packing. Very professional team, packed everything perfectly, were punctual and communication was consistent. Lots of care taken, worth every cent. Moving is stressful at the best of times, Kent gets the job done with proficiency.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Happy customer!

published

Medium sized interstate move.
Kent's service was really terrific from the quote process through to the really lovely guys who loaded on and off loaded.
My furniture etc was carefully handled and not a scratch or dent on anything.
Drivers arrived on time both ends and communication was great.
Would highly recommend Kent.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Marissa

MarissaNorth Queensland, QLD

Excellent movers

published

Full 5 bedroom house moved from suburb to suburb but required a weeks storage
Move was extremely punctual. Faster than what I expected. All staff were very professional. No damage at all to items. The whole team were awesome to deal with.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

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Great service

published

Moving 3 bedroom house furniture and effects from Albany to Perth. From quote, confirming booking, pick and delivery the team at Kent did a fantastic job. Pick up and delivery crews worked very carefully to load our gear. I'm very happy with their service.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage
Jodie NT

Jodie NT

  • 2 reviews

Great professional service

published

City apartment moving to rural area. The service was fantastic from booking, payment and workers on the day. Really great service - 100% recommend! Thank you very much Kent. Still unpacking...

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Paul Gregersen

Paul GregersenGreater Melbourne (Metropolitan), VIC

Exceptional service

published

We moved one container back from China. This was my 8th international move and hands down the best. Kent and Asian Tigers make a great partnership. I would highly recommend both companies

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Nez

NezSydney, NSW

  • 2 reviews
  • 1 like

Very organised and professional move

published

4 bedroom, 2 bathroom huge workshop move.

Moving interstate with a months lag in between.

Everything went like clockwork. All teams made the move less stressful as we had confidence in the movement of our belongings.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Eliwat

EliwatAU

  • 3 reviews
  • 1 like

Excellent service

published

We moved from a fairly large first floor apartment in Victoria to a town house in Tasmania. And at every stage Kent was efficient and communicated clearly. The packing up was expertly done. The pick up was handled well - four people were used because the van had to be parked in the street and a single lift served the entire apartment block. However, it was all done with good grace and no complaints (either from the removalists or the other residents ). Our furniture was stored in Tasmania for about a month before delivery. Again, this was well handled. The empty boxes were also collected promptly.

1 comment
Kent Removals & Storage
Kent R.Kent Removals & Storage

Review collected in partnership with Kent Removals & Storage

Page 3 of 38
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Questions & Answers

Tix V.

Tix V.asked

Removals

Hi Sales,

My name is Taita and my enquiry is specifically for interstate car removalist. Can I please get a quote to transport a Jaguar Land Rover SUV from Townsville (NQLD) to North Parramatta (NSW).
Kind regards
Taita

1 answer
Kent Removals & Storage
Kent R.Kent Removals & Storage

Hi Taita

Thank you for contacting Kent Relocation Group. Please visit our website here to fill in your details to obtain a quote: https://interstate.kentremovalsstorage.com.au/.

Jennifer,
Customer Care Team

Mary

Maryasked

Kent Removals & Storage

I looked at using you for my move. But you have some many mixed reviews on here, how can I believe the some good ones you have?

3 answers
Mark A.
Mark A.

I can only answer for my move Mary and it was awesome. All the best with yours.

Bill
Bill

I agree with Mark Mary. I would be happy to try to answer any specific questions you have.

Kent Removals & Storage
Kent R.Kent Removals & Storage

Hi Mary

More than 60,000 Australians a year entrust Kent with moving their treasures. As we are committed to providing each one of these customers with superior customer service. If you have any specific questions please feel free to send them through to marketing@kentrelocationgroup.com or give our sales representative a call on 13 55 31 who will be happy to answer any of your questions.

Jennifer,
Customer Care Team

Christina

Christinaasked

Removals

Do you pick up and deliver.first pick up from West Kempsey move to Western Australia?

1 answer
Kent Removals & Storage
Kent R.Kent Removals & Storage

Hi Christina

Kent are an Australia wide removals and storage company and would happily help you obtain a quote for moving of your possessions from West Kempsey in NSW over to WA. Please visit our website here to fill in your details to obtain a quote: https://interstate.kentremovalsstorage.com.au/.

Thank you
Kent Customer Service Team

Get an answer from our members and Kent Removals & Storage representatives

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