Kergo Smart Desk Pro
- ✓ Verified company
- Award Winner 2023
114 reviews · Statistics
Kergo Smart Desk Pro is a ProductReview.com.au Awards Winner for 2023. Learn more
Have they closed?
I get no response from them, no way of contacting them and their website is down.
Have they gone to liquidation?
Nothing on their website available. NO RESPONSE
Not sure if they have gone bankruptcy. The website showed sold out for months. Emailed their team and no response. Worse customer service
Great desk terrible customer service
The desk was great once I could put it together. My order came with missing parts so I needed to reach out to the customer service team. This is where I was let down. You can't call anyone, the only option is an online chatbot or email. Kergo took far too long to respond and after needing to contact them again just recently I've experienced the same issue. Over a week now with no response. This is just unacceptable!
Purchased in at kergo for $650.
Good product with some issues with few holes to secure the adapter for motor underneath the desk
Got it on Easter sale. However, adapter for motor underneath the desk did not have a perfect two screw hole to secure them properly. I had to use double sided gorilla tape to secure it. Got it for half price but it didn’t pass QA test I assume after I get the assembly.
Collected in partnership with Kergo
Find out how Kergo Smart Desk Pro compares to other Desks
Know better, choose better.
Loving my new sit stand desk!
Really pleased with this desk. Looked at lots of desks prior to this but most didn’t have a low sitting height that suits a shorter person. This is perfect! It’s sturdy, well built and although it is quite heavy you can tell it’s great quality.
Purchased in .
Collected in partnership with Kergo
Love it
Very Very quiet
Blew my mind
Waiting to buy a second one
Collected in partnership with Kergo
Great desk!
I've been using this desk for a couple of weeks now. I put it together solo and the directions were easy enough to follow. I did have problem putting in the control box (step 8). When I was installing the frame (step 3), I followed the instructions for the 1200mm desk and pushed the frame and side beams as far as they could go towards the edge of the desk, however I couldn't install the frame without blocking the 2 centre inserts needed at step 8. So when it came time to installing the control box the holes were blocked and it couldn't be attac
... Read morehed. I ended up using cable ties to keep it in place. That's the only reason why I've rated 4 instead of 5 stars. Although I put the desk together myself, I needed some help to flip it. It's very heavy. In terms of use, it works perfectly. It's very sturdy, the instructions for the control are clear and I've had no issue. It's quick to go up and down taking only a couple of seconds. I quite like the black finish of the desk, it's very matte, and with nice rounded corners.Purchased in .
Collected in partnership with Kergo
This is perfect
This desk was easy to set up, looks great and very functional! The additional cable management tray is also worth getting with it.
Purchased in .
Collected in partnership with Kergo
Very happy with the desk
I purchased this desk online; delivery was quite fast and in two days; the option for online tracking of the item was superb. The pack was easy to assemble. It is a high quality desk and easy to use. Highly recommended!
Purchased in for $1,602.
Collected in partnership with Kergo
Find out how Kergo Smart Desk Pro compares to other Desks
Know better, choose better.
Good desk
Ready good desk. Easy to assemble. The cable management system is essential to keep the cables tidy. The housing for the Contol is light and breaks easily also the Kergo engraving on the right hand corner makes it look cheap. Otherwise happy with the desk.
Purchased in for $969.
Stunning standing desk for WFH!!
Delivery: I currently live in regional area, but delivery only took 3 days to get delivered. I was surprised that delivery only costs $50 for regional area.
Assembly: easy assembly. You only use allen key for assembly and took just 10 minutes! Instructions are easy to follow. If you have any DIY experience for furnitures, assembly of this product is just a piece of cake.
Quality and price: I purchased 1800 mm bamboo with white frame, and it is just gorgeous. Top quality with relatively reasonable price.
Purchased in at Kergo for $821.
Super stable and pretty stand up desk
This desk is so stable, has smooth edges and works seamlessly! Love it
Purchased in .
Collected in partnership with Kergo
Find out how Kergo Smart Desk Pro compares to other Desks
Know better, choose better.
Stoked!
I'm really surprised at how good this desk is, as someone who is medically allergic to Flatpack, this was such a straight forward desk to put together. The instructions are easy to follow and the quality of the desk is up there. Researched a number of different competitors to land on Kergo and really happy I did!
Purchased in for $899.
Collected in partnership with Kergo
Value for money
Sturdy and quite comfortable. Very easy setup compared to similar products in the market
Purchased for $762.
Collected in partnership with Kergo
Desk and Customer service is good. Instructions need revision. 3.5 Stars is how I would rate.
Desk came with incorrect parts, what made matters worse is that the instruction manual does not show the correct way to install the sidebars. There is a left and a right sidebar however I got 2 left sidebars and did not know that it was wrong until I tried to install the cable management add-on.
To further aggravate matters I see that people are complaining about instructions not being right and nothing has been changed in 5 months. It would take me about 4 hours tops to update the manual.
Customer service got in touch straight away a
... Read morend organized a replacement which arrived in 2 days. So thank you very much for A+ service. One more maybe negative is that my 5 year old daughter was using the desk and when I came in there was a big scratch, so be careful with the desk top as it scratches easily. This could be 100% my daughters fault. POSITIVES: Desk is exactly what I had hoped for and operation is excellent and even quiet when using the motor. Also the engineering that went into this desk is exceptional, which makes assembly straight forward. I'm pretty sure the cable management add-on was created afterwards, thus why the instruction manual doesn't mention anything. I would suggest looking at youtube video for installation as its only 3min long and would have saved me a couple of minutes as the leg locking mechanism is something I have not seen before.Purchased in for $762.50.
Questions & Answers
Is there any change of mind policy similar to zen space desks? https://www.zenspacedesks.com.au/100-day-money-back-guarantee/
Get an answer from our members and Kergo representatives
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.