Gianni Manzi was very helpfull in our purchase of our Kia Cerato. Have had follow up since purchase and all questions have been answered.

I will never buy another KIA car, I am discussed you sponsor the Brisbane Broncos a club full of convicted criminals and Police and women bashers

Kia Cerato started & thick black smoke discharged then power died. Car was serviced few months ago & has less than 40,000kms on the clock. Is serviced regularly so its a mystery. I got it towed Fri 22/1/21 to my home because it was just after hours . Rang 2 closest service centres who can't look at it til 3/2/21. Got it towed to service centre today 27/1/21 who did last service. Towing cost $152 so far despite being RAA member over 15 years. It needs a diagnosis BEFORE I can have courtesy car?! So I havent had use of a car for 5 days & won't for another 7 days. That's very inconvenient & disappointing & I wanted others to know what they can expect.

I would like to give Berwick Sales Manager Luke a massive Thankyou. I was given a loan car for sometime until my new car arrived. When I arrived to pick up my car, I was surprised to see my car in the Showroom wrapt up in cloth with a huge Red bow. The experience with Kia has been nothing but Par Excellent. My car is everything that I had hoped for.
Thankyou so much, Marg.

Our Kia Rio was at National Capital Motors for 8 weeks with an apparent warranty issue with no resolution. We had it towed somewhere else to be repaired at our cost. Extremely frustrating and unprofessional.

Was excited to purchase my new Kia Seltos and then the sales manager Dominic stepped in and everything went down hill dealing with him, don’t go there if you want to be treated with disrespect and rudeness and he tried to rip me off! Needless to say I have spoken to everyone I know and warned them not to purchase from him and it was very interesting to hear they to have had bad experiences from Kia East Maitland especially the “sales manager” if I can recommend somewhere to go it would be Cessnock to purchase your next car.

The professional service and support provided by salesperson Michelle Parks was amazing. She was patient and understanding, even though I took a while to settle on the vehicle I wanted. The Kia Sportage I purchased is terrific and a real pleasure to drive. I highly recommend Michelle and Chadstone Kia and Mitsubishi for any vehicle purchase.

My KIA RIO 2015 was involved in an accident the car received 2 separate impacts and was written off. Air bags failed to deploy resulting in my head striking the steering wheel and knee injury and a stat in hospital. My car was not on the recall list for faulty airbags .KIAs response to my complaint was KIA will investigate and get back to me in less than a year .

This morning i went to leave for work and my car wouldn’t start. Called Kia roadside assistance, the man over the phone was really nice and super helpful. They told me they would have someone out to me within the hour & had someone call me about 10 minutes later to tell me he would be 10 minutes. I waited about 20 minutes max, the man was really lovely and sorted out my issue within 5 minutes. $250 for a new battery & that was it! So thankful for Kia roadside assist!

today 10/6/2020 went in with my wife to look at purchasing a new stinger at valley kia in traralgon. the first salesman was nice but had no idea about the stinger so he went and got a second salesman who did not want to talk to us ,didn't want to show any features . left us feeling lick we were annoying him . we will not go back and will go somewhere were our money is accepted . that was VALLEY KIA IN TRARALGON

Was told I could collect my car on Friday & it was promised that it would be ready the day before.
Rang on Friday before going to collect it, not ready yet.
Was told it would be delivered on Saturday. When my car had not arrived I contacted the dealership, as I had not even been given the courtesy of a phone call to let me know what was happening.
I have been told 10 different stories about what is happening with my car by 2 employees and the manager.
When I complained about the service I was receiving I was told it was my fault that it wasn't ready, no apology.
The appalling customer service and lack of communication and honesty I have experienced from this business has completely soured the experience of buying a new car.

Being over 70 and in lock down. The dealer picked up my vehicle serviced and sanitised it and retuned it at no extra charge. Excellent service and phoned at stage of process.

Called Kia Roadside Assist and after one hour & forty minutes I called and stated no one had turned up then got a call from RACV Euroa to say they would attend in twenty minutes. Very poor service