I would like to give Berwick Sales Manager Luke a massive Thankyou. I was given a loan car for sometime until my new car arrived. When I arrived to pick up my car, I was surprised to see my car in the Showroom wrapt up in cloth with a huge Red bow. The experience with Kia has been nothing but Par Excellent. My car is everything that I had hoped for.
Thankyou so much, Marg.
A joy to deal with and a joy to drive!
The professional service and support provided by salesperson Michelle Parks was amazing. She was patient and understanding, even though I took a while to settle on the vehicle I wanted. The Kia Sportage I purchased is terrific and a real pleasure to drive. I highly recommend Michelle and Chadstone Kia and Mitsubishi for any vehicle purchase.
Just bought my 5th Kia from Blackburn Kia
On Saturday I picked up the latest Kia Sorento (2021 Model) from Blackburn Kia. This is the 5th Kia we have owned (my wife has a Sportage) and I keep going back to Blackburn Kia in Melbourne's Eastern suburbs, because the service from both the sales and technical staff has been just superb over the last 10 years or more. We always get a great deal price wise (fantastic trade in price) and Kia's 7 year warranty and fixed price servicing (once a year) makes it great value. But above all the Kia Sorento and Sportage are superb cars. My new Sor...ento is more technologically advanced than my neighbours new Mercedes SUV and when I checked out the equivalent Audi 7 seater before this recent purchase, I found it was roughly twice the price on my new top model Kia GT Line Sorento. Top car, top sales team and wonderful service team. Thanks Kia, Tim, Anthony and Nick.
Perfect. Will always go through Kia Roadside Assist.
This morning i went to leave for work and my car wouldn’t start. Called Kia roadside assistance, the man over the phone was really nice and super helpful. They told me they would have someone out to me within the hour & had someone call me about 10 minutes later to tell me he would be 10 minutes. I waited about 20 minutes max, the man was really lovely and sorted out my issue within 5 minutes. $250 for a new battery & that was it! So thankful for Kia roadside assist!
Salesperson at Kia Brendale
We wanted to compliment your salesman "Hayden Wilson" at the Brendale Kia branch. What a delightful young man. We knew we wanted a new car but wasn't sure on size, model etc. Hayden was so helpful and gave us the variations on the models, we decided on a car and put a deposit down, Covid restrictions commenced and the car we ordered was not going to arrive anytime soon. We returned at a later date and made the decision to still purchase a Kia car. We really liked Hayden, he was not the usual hard salesperson type, we were taken by his extremely...polite manner, honesty, rapport and generally his calm sales technique, very refreshing. When we picked up the car, he made sure we knew exactly how to use everything and insisted we call if any problems. We called him on two occasions, his after care service was very helpful. He is an asset and credit to your company. I hope this review will be put on his staff record.
Outstanding Service Kia Blackburn
Being over 70 and in lock down. The dealer picked up my vehicle serviced and sanitised it and retuned it at no extra charge. Excellent service and phoned at stage of process.
A Good experience Metro Kia Brisbane
We had initially dealt with a different dealer and things did not go well. We found the car we wanted at Metro Kia and dealt with John. A far more professional and pleasant experience than expected. Highly recommend Metro Kia, all staff were professional, easy to deal with and didn’t feel pushed and shoved or pressured in any way.
Very happy to find a good dealer ship with a helpful sales person !
Hi everyone ! If you thinking to buy a new car or even a used one from KIA I just deeply recommend to
go to the Lakeside KIA dealership you will be happy to get your next car !!!!!
The reviewer stated that an incentive was offered for this review
Great Service Awesome Car
I would like to take this opportunity to thank you and your team on steller service yesterday the 17 th of October.
I must admit that when I saw the orange Stinger on the drive of the dealership I had to turn around and come learn more about the car. After driving the Stinger I was completely wowed, not only by the performance , but by the tech, comfort and looks of the GT. ( the pricing is awesome)
I was so wowed I decided( after the test drive) to purchase the GT in Black. Unfortunately the stars did not align and I had to cance...l said purchase. However I can honestly say I will , in the next 12 months come and fetch my Black Stinger GT. Once again, if it was not for the Orange GT in the drive I would never have stopped and taken the GT for a test drive , nor would I have experienced your and your teams great service.
Great Customer Service
I have purchased a 2019 Kia Rio GT and expect delivery next week . Cant wait to drive my new sporty vehicle.
My dealership is Kia Lakeside in Caroline Springs and the Salesman Steve has been exceptional and very helpful throughout the process most of all wasnt pushy like other sales people i have dealt with. Thanks Steve you have made it an easy and painless experience.
Kia Rio 2019
DMG Darwin >Bought a new Kia Rio 2019 a couple of months ago. Very satisfied so far with the car and the sales team and especially Leonarrd Adams. Due for the 3000 km check-up next month and hope all will be wellfor many years to come.
Sportage got-line great car
Hi I purchased a Kia Sportage GT-Line and I find that it is a great all-round car service levels from Kia Blackburn have been excellent and I’m just about you to go back for my third service with high confidence that everything will be well serviced the year of my car is the 2017 and the options are absolutely fabulous the car is very focused on safety and even my wife feels very safe in the car I would highly recommend the Sportage as a excellent all round vehicle and top marks to the sales and service team, I do think back and often wonder if I could have got another $500 off the price.
Try them, easy to deal with
I recently purchased a new KIA Stinger thrust Cardiff Kia, very easy guys to deal with, no false promises and the car was delivered on time with all my requests met. No hesitation recommending them.
We are well-pleased with our Sportage
For a number of years we have been impressed with Kia's different models, and have noticed great improvement and diversity as the models kept improving. We decided that the Sportage was most suited to our needs. The sales representative at Ryde Kia, met us at the door and made us feel most welcome. He really did his best to listen attentively to all our requests and explained all we needed to know; definitely knows the products he is selling. He was patient, courteous and encouraging, allowing us space and time to discuss private matters about...the purchase. On delivery we were pleasantly surprised by the reveal of our new car, as well as his patient explanation of all the features of the car. He has also made himself available to us for any follow-up queries and issues. Thank you!
Love my Kia - backed by a great service team in Ferntree Gully
I've been slack in writing this review - it's taken 3 years.
Purchased my Kia Sorento from Kia Ferntree Gully back in 2016 and have loved the car and appreciated the service ever since.
Yesterday (26th July 2019) I took it in for the 3 year service and thought it's about time I write a review as the service is impeccable. The service team totally on the ball. As soon as I arrive they walk out to greet me with all my details on hand. 5 minutes later I'm in a free loan car for the day off to visit my own customers.
On my return they fully ex...
Love my new car
From the moment we stepped into Cardiff Kia, it was a positive experience. Charlie was knowledgeable,polite and respectful. Have bought 3 Kia's from here and have always been extremely happy with purchase and servicing.
Very happy with our new Kia Picanto and the friendly service from Joe Crisafio Kia Osborne Park
Just bought a demo auto Picanto with very low k's. Ben took us for our test drive, and was very friendly and easy to talk to, and looked after us all the way through the negotiations and purchase. All the staff that we dealt with were friendly and professional, and the whole experience was very positive and easy.
I was Greeted by Jamee from frankston Kia to purchase a new car. It was my first car. Jamee made me feel very comfortable and made me feel like it was all in my hands. She made feel very confident in making the right choices. The coffee was amazing. she was only a call away if i ever needed any assistance or advice. Thank you so much for all you help and support. LOVE MY NEW CAR
Questions & Answers
Which of the two dealers in Canberra offer the better service for a 2017 Kia Sorento. Any bad results or lack of interest in customer issues would be helpful.
Question: has this to anyone else re Werribee Kia and will you also take action over your privacy being abused and/or harrassment? Re employee of Werribee Kia - why would they harrass people and then break privacy laws by going onto CarSales and entering the enquirer's name and number (and wrong email, because they don't have it!) onto a whole lot of random car listings so that the person gets a heap of SMS messages from various Audi dealers and sellers. Luckily for the person that it has happened to they have family involved in law and criminal justice system, so the staff member - who it will be able to be proven made these enquiries, such things can be traced - and who broke privacy law can be dealt with. Please see Privacy and Data Protection Act 2014 (Vic). My question is why would a car dealership employee go to these lengths, just because someone asked an SMS enquiry about the location of a car and when they found out it was too far to go to in Werribee they were constantly called, SMS, harrassed even after asking for the contact to cease, and then have their privacy broken to make malicious enquiries with their phone number? Would like to know if others have gone through this and would also make a report to first the dealership and if no action, then VicPol.
We have a Kia Sorento 2012 Model. We went over on our service by 14 months. We went and had our 60000km service and I mentioned a couple of things that weren't running too well. When I collected it from it's service the same thing was happening still. Next day the car had to be towed back to the dealership and now they are saying we need a whole new engine rebuild because we left it so long for a service the oil separated in the engine and it has clogged it up which is why it's not running right. Also not covered by warranty because we went over on our service. They may be coming to the party for the parts. But we are still looking anywhere between 3-6 grand repair. Car has been there almost a fortnight already. Anyone else ever heard of this sort of thing?
Thankfully this hasn't happened to me first hand but I have heard the warranties are very strict. A friend told me that her oil was sludgy and that she was told that voided the warranty as if you were getting regular services that wouldn't happen. Tricky situation, I hope it all works out for you!
Hi Anne ,Sorry to hear about your engine issue. The car warranty terms are very strict with the service history and that's the first thing they check when you have a major issue like yours. If your service history is not kept up to date they won't honor their warranty terms. You can try the wreckers to check if they have a replacement engine or you can get it rebuilt done from any other place. The dealers are lot more expensive in terms or parts and labour . You can get couple of quotes from different workshops to choose the right ones.
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