I want my money back
Nicely packaged little car, big on features.
One of the selling points of this car was the wireless apple car play, the problem is that it does not work. Brand new out of the factory, on the way home from the dealer and it failed. The only feature of the infotainment system that works regularly is the radio.
Then there is the cruise control, works most of the time, but randomly it will not turn on, you just have to wait till your next drive for cruise control.
Another feature is the lane keeping assist, sometimes this works perfectly, other times it is a fight. It will try its hardest to steer you out of your lane! The irony is that if you let it, the lane alert will sound, warning you of lane departure :(
Purchased in September 2020 at Kia Dealers for $21,500.00.
Good until repairs needed
My partner bought me a second hand Kia Rio 2004 sedan about 3-4 years ago with about 120,000 km on the clock. Was a great little car at first, very quiet engine, could not even hear the engine idle sitting at traffic lights. But then things started to happen. Had to replace left side CV joint not too long after it was bought, it now needs replacing again, then the radiator fan died (overheats extremely quickly), the alternator died last year & will be replacing it again in a few days. The drivers side back brakes locked up on me & left me stran...ded in the middle of nowhere for a few good hours, when I went to replace that particular brake pad, it was in about 20 pieces - no wonder why it locked up on me!! I have problems with the door locks, they seem to lock themselves sometimes & then its sometimes almost impossible to unlock them, drivers side window leaks something shocking, struts are leaking, am going to to the timing belt as I would not have a clue when it last got replaced. One thing gets replaced, then something else goes wrong. Engine runs quite warm but that is to be expected from the little space under the bonnet. This is one of the worst cars to do any sort of mechanical work on, nothing on this car is simple & easy to fix. Replacing the alternator was horrible, not looking forward to doing it again. Hard to find parts, car not worth buying expensive new parts either. It is a gutless car on any sort of incline, but awesome on fuel economy, driving on empty lasts for ages, plenty of boot space though. I would not recommend buying a Kia to anyone, cannot wait to get rid of it, will be putting it in a Demo Derby then burning it to the ground.
Wont buy Kia again.
Kias seem like an ok car but unfortunately they do not last. Once youve done about 100,000km everything starts to go wrong. Air con and windows are first to go then you're up for couple of grand repairs at least every 6 months. Better off getting a japanese car. They last a bit longer.
- Rio UB (2011-2016)
KIA Rio - problems from manufacturing
There’s been less than a month since we got our KIA Rio and we’ve taken it to Southland Kia for service 3 times now.
Two days after we got our car there was a strange noise when we were pressing the gas pedal.
The first time we took it to Kia Southland, a technician got in the car with me and drove it for a while to try to identify the noise. He told me that was a normal noise, there wasn’t a problem and that it would probably be a small rock in the tyre. He suggested we drive the car a little while because the car was new and it will ev...entually adjust by itself and the noise will go away. After 2 days, we decided to make an appointment because the noise was becoming louder and we were sure that wasn’t normal. We took the car for a service and the result was that the bonnet release handle was loose and vibrating. That was the noise we were hearing. They ordered the replacement part, applied foam tape to alleviate the noise and told us to bring the car again. The foam tape didn’t work and the noise was still present. Last Wednesday we took the car again so they could replace the faulty part. After we got into the car, we drove for around 2 hours and there wasn’t any noise. However, on Thursday morning, the noise came back again along with a strange noise when we brake.
bad brakes no warranty
Kia rio brakes grinding from day 1 need to replace rotors within one year dealer ignores the problem pretending its normal want me to pay 1500 dollars to repair saying thats normal at 20000 km lol I wonder if kia representative AFL mathew pavlich drives his kia with factory fault rotors that are grinding I would hope not / a bit of respect for the regular people would be appreciated for after all we paid for our cars in good faith DONT BUY A KIA you could regret it
2014 1.4L manual
Done less than 12,000km and car started to get a bit rough at idle and slight noise under bonnet which I have been told by everyone is an injector noise and normal. WTH how can it be normal for my perfectly quiet car before this where if I stopped at a red traffic light you would think the car had stalled as it was so silent. Went to John Hughes today and as the problem is intermittently they heard nothing. We were helped by [name removed] in service and he was great but again he thinks the sound is normal. HOW CAN IT BE NORMAL IF IT'S ONLY R...ECENTLY DEVELOPED? He connected to scan tool and performed an update but that was for a knock which hasn't developed yet. Interestingly he did say the 1 8l model has the same fault and they can fix that! Again WTH. Now I'm left with a petrol car that sounds like a diesel.
Since new the Rio has had an intermittent problem with missfirering. It has been back to the dealer 5 times and they have not been able to isolate a part that is causing the problem. Finally they have agreed to replace parts but they are on back order so they have had the car a week and it will be 2-3 more weeks without a car, very unhappy!!
Passenger airbag faulty/speedometer stopped working.
This is an average small car for driving/comfort etc. However at about 100,000 km's the airbag warning light came on and would not turn off. Took it to Kia dealership, they said the passenger airbag was faulty, my problem-not theirs. Cost to me to repair $1200. Be very wary of lack of dealer assistance after warranty expires. In addition at 120,000 km's the speedometer stopped working. This is still a work in progress with the auto electrician. A search of the internet shows these are a common problem with the JB Kia Rio's. Kia would have been well aware of these problems but their silence is revealing. Remember, cheap comes with problems.
Poor quality brakes
My 1.4L auto hasn't been driven hard but the brakes are worn at 30,000 kilometers - needs new rotors and pads, $1700 to replace them, no aftermarket rotors made yet. I took the car into the dealer about the harsh grinding noise coming from the brake within the first week. I was told that's normal no problems. I have spoken to KIA and they tell me that's what they expect to get from the brakes and will not replace them under warranty. After telling them that my Hyundai has 70,000 kilometers on it and have not touched the brakes at all, their exp...lanation was it's a different class of car. I have owned several different brands of cars, not one of the others has needed brakes before 65,000 kilometers. I have had other issues with the car that have been fixed by KIA - seat trims replaced front drivers side, left rear passenger side, paint imperfection drivers rear 1/4 panel and the gaps between left hand front guard bonnet and passenger door. As far as KIA is concerned brakes are a part that wears out and is not covered by it's warranty. Might be cheap to buy but not to maintain. Do yourself a favour - go buy something else.
I wouldn't buy a Kia again. I was impressed at the start but not happy with the after service. Very disapointing.
This car is well priced. Lots of cars in stock so easy to get hold off.
The after service was poor. I had an issue with the clutch which was clearly a warranty issue which two mechanics had confirmed. Kia refused to repair it under warranty. Their customer care centre was disgraceful and the person i spoke to was very rude.
For the same price by a better brand that is a bit older. Don't get sucked in by all the gadets, there is just more to go wrong.
They sure are cheap. With lots of features as standard (power windows, CD, etc.)
Very poor build quality. Horrible to drive.
Questions & Answers
Hi my daughter purchased a new Kia Rio in October 2020 and the engine is Pinging and they can't seem to fix it. She is using the correct 91 fuel and not E10. We've been told by customer service that there are other RIO's doing it as well and they cant explain why, it just seems to be a fault. They just said to use 95 until they find a fix but this is against the manufacturers recommendations. Were worried about the long term engine damage that is being caused. Anyone else got the same problem?
Pinging is most likely due to crappy fuel. Try using 91 instead of E10. The other option is that there is a sensor that is giving bad fuel/air ratios back to the computer "or" the computer has an issue.
She has always used 91 and never used the crapy E10. They have tried 4 times now to fix it doing engine tests and fuel samples and don't seem to be able to. The customer service department let slip that there a number of other Rio's in the same model doing it as well and they cant explain why? They suggested we run it on 95 or 98 which is against the manufacturers recommendations until they geta fix?
I'm getting like 10.5L per 100km which is not great. My Ford Escape uses 10L per 100km and it has twice the horsepower (turbo) and is 500kg heavier....if you only have had it for a short time you could try another dealer and then go to the ACCC.
I have a problem when braking the car creaks it only happens after the car warms up. Coukd it be worn rotors?
Has anyone had dash vibration noise, I have two Kia Rios 2016 & 2019 models both have dash vibrations.
|Category||Cars and Hatchbacks||Cars and Hatchbacks||Cars and Hatchbacks||Cars and Hatchbacks|
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)|
|Wheels||17" Alloy||15" Steel||15" Steel||17" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||5.6 L/100km|
|Fuel Tank Capacity||45 L||45 L||45 L||45 L|
|Engine||3 Cylinder 1.0L||4 Cylinder 1.4L||4 Cylinder 1.4L||4 Cylinder 1.4L|
|Max Power||88kW @ 6300rpm||74kW @ 6000rpm||74kW @ 6000rpm||74kW @ 6000rpm|
|Max Torque||172Nm @ 1500-4000rpm||133Nm @ 4000rpm||133Nm @ 4000rpm||133Nm @ 4000rpm|
|Country of Manufacture||South Korea||South Korea||South Korea||South Korea|
|Manufacturer Warranty||7 year(s)||7 year(s)||7 year(s)||7 year(s)|
|Release date||Jan 2016||Jan 2016||Jan 2016||Jan 2016|
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