Windscreen crack for nor reason 2016 Sorento.
I loved my brand new car and was really happy with it until I walked out of work one day to find an unexplained crack 3/4 of the way across my windscreen. Kia's follow up has been really disappointing. Many phone calls from me with very little follow up or communication from them. They tell me they need more time to figure out how to calibrate the sensors in the screens...this models been out over a year! They only have one machine to calibrate it in QLD. The glass alone (which has to be genuine I'm told) is $1680, then l have to pay installat...ion and calibration. It seems to me these screens are cracking and breaking very very easily. They tell me it must have had a crack already. Three weeks of driving around with a car that wouldn't be roadworthy and could get me fined, with a huge huge crack, is just unacceptable support from Kia. very disappointing experience.
Good car but dealer service and follow up is ordinary
Good driving comfortable and the diesel is very economical. Seats are a little firm, I travelled to Adelaide from Melbourne on less than 3/4 tank really impressed. I would have liked better lights as I am used to spots but I don't want to put them on. Kia design needs to look at the Hyundai for the side steps the Hyundai blends in with a slight sweep whereas the Kia is a square shape and very truck like, hence i didn't get these fitted pity as my daughter would find it easier to get in.
The radio /sat nav needs replacing as it won't change and ...
Purchased in August 2015.
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|Category||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs|
|Drive Type||All Wheel Drive (AWD)||All Wheel Drive (AWD)|
|Wheels||18" Alloy||18" Alloy||18" Alloy||18" Alloy|
|Fuel Consumption||7.2 L/100km||7.2 L/100km|
|Engine||4 Cylinder 2.2L||4 Cylinder 2.2L|
|Max Power||147kW @ 3800rpm||147kW @ 3800rpm|
|Max Torque||441Nm @ 1750-2750rpm||441Nm @ 1750-2750rpm|
|Country of Manufacture||South Korea||South Korea||South Korea||South Korea|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Release date||Oct 2016||Oct 2017||Sept 2020||Jan 2021|
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