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Kia Sorento XM

Kia Sorento XM (2009-2014) Questions & Answers

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4.1 from 60 reviews

8 questions from our users

Chris N

Chris Nasked

Sorento XM (2009-2014)

I have a 2011 Sorento 2.2crd KX2 and I keep hearing a rattle on start up when the car has been left for a while, just wondering if anyone else has experienced this and a possible solution?

Many thanks

No answers
Hadi

Hadiasked

Sorento XM (2009-2014)

I have Kia Sorento 2010 turbo diesel does it need timing belt to be changed on 200.000 km?

1 answer
Dan
Dan

Hi Hadi. I'm pretty sure they run a timing chain not belt.
See link below.
Cheers

http://autoreplacementcosts.com/kia-sorrento-belt-or-chain/

ironmandreamer

ironmandreamerasked

Sorento XM (2009-2014)

Looking for feedback on the Kia Sorento XM with 2.2 Diesel Motor and automatic transmission; particularly vehicles used to tow.

How many kilometres has your vehicle done and have you encountered any problems that additional maintenance may have been able to prevent?

I have a 2014 with 60K on the clock and need to make sure I get 10 years and 200K of reliable motoring. I am concerned the service program covers the bare minimum. The vehicle was purchased new and is still under warranty.

2 answers
Dan
Dan

Wouldn't recommend it for towing. They seem to have a very weak link between the transfer case and transmission. Ours chewed out the spline at around 100K km and we do very little towing. I have heard it is not uncommon on both the Sorento and Hyundai Sante Fe which has the same running gear.
KIA covered it under warranty but were very slow to act and only supplied the Dealer with parts to repair rather than a complete unit so repairs took some time.
Car runs fine now but we really lost confidence with both the vehicle and manufacturer. They are fine for city or soft country driving but nothing too hard. Will probably look at new Pajero or similar in the future. Hope this helps. Cheers.

Migs
Migs

I have to agree with Dan. My story is a bit disappointing at 150K on the clock. I thought I had an SUV for good value, until the timing chain snapped. Owned several diesel engine suv's and utes and this is the first time this has happened to me. New Sorentos seemed to go up in flames too...I saw SOME news reports already on some newer.

Nikko

Nikkoasked

Sorento XM (2009-2014)

I wish to know if the 6 speed auto is strong enough for towing a 1500kg Gvm Caravan. Is the factory transmission cooler good enough or does it require an aftermarket add on? thanks, Dave.

2 answers
Sam
Sam

Hi mate. I haven't yet towed anything yet, don't have a tow-bar. But so far whatever the specs say on caradvice and other car reviews online, Sorrento that I have has matched it in real life.

Cooler ia pretty ok I suppose. I drove through QLD in 40C days for 3 weeks, it flew like a kite. No issues with anything.

Nikko
Nikko

Thanks for answering Sam.

ironmandreamer

ironmandreamerasked

Sorento XM (2009-2014)

Have any drivers of a 2014 Sorento with leather seats found the foam is breaking down and as a result there are large creases in the leather? For a $42000 vehicle I believe the seats should last way beyond 25000km.

It should be noted wear signs were evident at the first intermediate service at 7500km but KIA brushed me off.

3 answers

A long time problem for Kia. They make a great car however, the leather and foam quality is less than adequate.

davew
davew

Our 6 year old XM front leather seats have collapsed side bolsters on the door side of the seat base. Were like that when we bought it second hand. Leather is hard and crappy quality but at least it hasn't cracked or split ... yet. In your case I would be hassling Kia Australia directly over that one. I stepped out of a 2010 X Trail with lovely leather pews in great condition after 120000ks. I would have thought Kia had it sorted by now.

Kia/Hyundai are as likely to resolve the Asian leather/plastic crisis as they are in resolving the demilitarised zone between north and south.

mattw1992

mattw1992asked

Sorento XM (2009-2014)

having an issue with the bluetooth.
My wife and i share the car and have both our phones setup but it wont automatically connect to whoever is driving the car.
ie.
Thursday I drive the car and it is connected to my bluetooth.
Friday: Wife drives car and it wont automatically connect to her phone and will come up saying it cant find my phone.

is this normal? because its ridiculously stupid.

1 answer
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Michelle

Michelleasked

Sorento XM (2009-2014)

How does your 2011 xm-my11 Kia Sorento tow? I have a 1700 van plus 2 adults a 3 adult teenagers would this car do this ok without killing the motor. Looking at going across to Perth from Sydney.

1 answer
joep7
joep7

To be honest I never towed with it but I believe it's rated to pull 2T capacity. Just bear in mind that the 3.5 V6 is only front wheel drive so that might have
some bearing on how well it tows...As much as I love the V6's silky smooth powerful motor, I'm guessing the 2.2 Diesel AWD is a better option for towing...due to AWD?
My car is the MY 12...not sure how different from the MY11.
Good luck.
Joe

Mars_from_oz

Mars_from_ozasked

Sorento XM (2009-2014)

Interested in other peoples experience with towing a caravan with the Sorento Diesel. I have a 2014 build model purchased in mid 2015 as a run-out model. Done 15,000 klms and very happy with the car but have not done any towing as yet.

1 answer
davew
davew

Sorry Mars, haven't towed anything bigger than a box trailer but did spy these 2 reviews. Cheers.
http://www.motoring.com.au/reviews/2014/medium-4x4/kia/sorento/kia-sorento-2014-tow-test-45077
http://www.caravancampingsales.com.au/editorial/advice/2013/tow-test-kia-sorento-si-4wd-36606

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