Lovely, but flawed
My partner and I fell in love with the King Cloud III as soon as we sat on it in the showroom. It was by far the most comfortable sofa that we found when we were searching. We also loved the large range of fabric and leather choices, and having two dogs in the house we were very drawn by the fabric protection which is done by submerging the entire fabric before the sofa is constructed. The other thing we liked is that the power cables are very well concealed (others we looked at had the cables sticking out at the back).
The ownership experience...
Purchased in April 2020 at King Living QLD, Fortitude Valley.
Questions & Answers
We purchased our King Cloud 3 in 2016. We want to move the lounge to another room and do not know how to dismantle it. Can you advise please.
Thank you for your enquiry. Yes the King Cloud lll is module based and can be dismantled, see link below -
If you require further assistance, please let us know email@example.com.
Why King needs to ask the complainant to email to them for their further action? Believe King should have records of their complaints too.
We are sorry to hear about the issues you have experienced and we do apologise, and if you require further assistance, please let us know firstname.lastname@example.org.
My query is clearly described. Why can't you just reply here instead of giving me such formal answer?
We do value your feedback and we do need to ensure correct customer information and privacy is paramount. If you have any outstanding issues or concerns, please let us know.
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