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King Living Cloud III

King Living Cloud III

1.9 from 16 reviews · View Statistics

Reviews

1.9

16 reviews
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Cathy
CathySouth East Queensland, QLD
  • 2 reviews
  • 1 like

Good after sales service to resolve my issues

published

Purchased in December 2019 at King Living NSW, Chatswood.

Incentivised ReviewNo
1 comment
King Living
KingKing Living
Marion
MarionSydney, NSW

We love the couch, its leather, colour and comfort.

published

Very comfortable and the tilt mechanism adjusts well to our individual needs. Laurel colour is beautiful and matched the sop swathe. Works well with our bamboo floors. Sometimes the two sections come unhitched and we reattach them. The memory settings don't always work.

Purchased in March 2020 at King Living NSW, Chatswood.

Incentivised ReviewNo
Carmen
CarmenSydney, NSW

Loving the King Cloud III in Fabric

published

Purchased at King Living NSW, Castle Hill for $9,000.00.

Incentivised ReviewNo
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Questions & Answers

Guy T
Guy Tasked

We purchased our King Cloud 3 in 2016. We want to move the lounge to another room and do not know how to dismantle it. Can you advise please.

1 answer
King Living
KingKing Living

Hi Guy
Thank you for your enquiry. Yes the King Cloud lll is module based and can be dismantled, see link below -
https://www.kingliving.com.au/media/wysiwyg/support/PDF/DT2017343_KingCloud3_A4_PrintCombo_Instruction_QuickStart_Warning_FAQs_V5_Web.pdf.
If you require further assistance, please let us know customercare@kingliving.com.au.

Frank Ko
Frank Koasked

Why King needs to ask the complainant to email to them for their further action? Believe King should have records of their complaints too.

3 answers
King Living
KingKing Living

Hi Frank
We are sorry to hear about the issues you have experienced and we do apologise, and if you require further assistance, please let us know customercare@kingliving.com.au.

Frank Ko
Frank Ko

My query is clearly described. Why can't you just reply here instead of giving me such formal answer?

King Living
KingKing Living

Hi Frank
We do value your feedback and we do need to ensure correct customer information and privacy is paramount. If you have any outstanding issues or concerns, please let us know.

Get an answer from our members and King Living representatives

Details

CategorySofas & Recliners
Sofa BedNo
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