Reviewer Photos & Videos
The whole process of purchasing our new service was easy and very straightforward. This was helped by the knowledgeable staff who talked us through all our options and details.
In particular, the delivery was seamless. Sam and Karl were incredibly professional, friendly and so helpful in making sure we knew how to modify our sofa on our own once they had left. 10/10!
So happy with our beautiful new sofa!
2 Men - 1 Couch!
Due to multiple unplanned moves last year I was unable to set up my couch after purchasing it.
However, I organised for it to be put together today after 4 moves (hopefully the last for a while!) Sam and Karl were AMAZING! So helpful and very efficient in putting it all together. They not only helped me set up in the shape I wanted but positioned it until I was happy with its location. Super grateful - Thank you Sam and Karl!
Sam and Karl delivered and installed furniture very impressively
Their attention to detail and careful treatment of the new furniture was reassuring
Sam and Karl did a great job. On time and did their best to provide good service. We are very happy!
Fast, efficient and super friendly
Sam and Karl, were fantastic!
They carefully and quickly, delivered and assembled our 7 piece sofa in the arrangement we wanted and removed the boxes and packing.
Excellent delivery and assembly service
Sam and Karl from King Living where very professional and excellent. They did everything. It was a challenging delivery up 3 flights of stairs but they handled it with ease. They arrived when they said they would. They were polite and kept me informed on everything they were doing. Highly recommended a nd the best furniture delivery I've ever experienced.
Professional, efficient and friendly.
Sam and Karl were efficient and professional in delivering all our bed and living room furniture. They were friendly and explained the whole assembly process and considerations of how things should be orientated. It made our day so much easier. Definitely recommend them.
Great team. Delivery was efficient
Sam and Karl were respectful, thorough and efficient. Explain the assembly process and were overall a pleasant experience. Thank you guys.
Great delivery service
Sam and Karl delivered my lounge today. They were very professional, respectful of my home and took the time to show me how the lounge configurations. Excellent delivery service
Excellent delivery & assembly service
Brilliant and professional delivery and assembly service from Sam and Karl today with our new Jasper lounge. They were efficient and courteous and had no problem despite challenges of a city apartment and a three level walk up. Their knowledge of product was obvisiously very good. Thank you
King delivery service
Sam and Karl delivered our furniture. They arrived early within the delivery window, introduced themselves politely, and promptly delivered our furniture without fuss. I barely knew they were in our house. Thank you to Sam, Karl, and King Living.
Sam and Karl delivered and assembled our lounge. They were on time, courteous and efficient (and even removed their shoes at the door!). Very happy.
The delivery process
The 2 guys who delivered, Sammy and Mooky were excellent. They advised us as they were approaching, understood the challenge of a 15 Storey building delivery and having to park in a very overcrowded area. They were approachable and professional in the unpacking and setting up of the furniture
Karl went over and above to ensure that I was satisfied with my Oliver Tub Chair even before we discovered that it was not assembled correctly, which he managed to fix. We also found a tear in the cover, he noted it on the delivery report & confirmed the notification to the customer service department via text message only minutes after leaving. It’s obvious that Karl takes pride working for King Living & customer’s to him come first.
- Delivery Service
- Verified customer
Delivery no show
Had delivery booked for today between 12-4. Rang despatch 4:38 to see where it is. Despatch contacted driver and left message for them to call us to advise a rough time. No call back from driver. Reached out to King again thru ‘Chat online’ to be told to contact despatch. Rang them again at 6, person tried contacting driver again no answer said she would look into it tomorrow.. (2nd call to despatch said it wouldn’t be coming now, first call to despatch said they wouldn’t return to dock with item on board) reached out again thru ‘Chat’ to get C...CO’s email to lodge formal complaint couldn’t help me have passed on my request. Still waiting for delivery to show now 7:50pm. I must say service has dropped off completely we have purchased in Sydney, QLD and now thru Canberra (this our 3rd delivery) wouldn’t recommend given the lack of service/communication . Told despatch under extreme workload in first call but not too much to get you to pay for your order in full only to not give you the courtesy call of saying your delivery isn’t going to happen. Will not be a repeat customer again sorry King you’ve lost us.
King delivery guys better than royalty!
Clear communication. Friendly service. Put the sofa together took away the rubbish. What more do you want? Thanks Sammy and Mooki. Top service!
Great delivery & Installation
We had our king furniture delivered today (after waiting 5 months) by Sam & Karl. They were meticulous and mindful of furniture, floorboards etc. they placed the furniture exactly where we wanted it and cleaned up the packaging and plastic after so there was no mess. Nothing was too hard for these guys, thank you again Sam & Karl you were exceptional. McMahons Point
Great Delivery Service !
The communication from Sam & Karl was excellent. They kept me informed of their arrival and were polite, and extremely careful in the delivery of the product; checking for imperfections before leaving with the packaging. A great delivery service
Sam and Karl were great!
Punctual. King kept me in touch about the delivery time and Sam called to confirm. They were very neat and careful when bringing in the couch. Seamless
The Easiest delivery!
Amazing service provided by the delivery team, Sam + Karl. Smooth transition from old to new, the products are of highest quality and the delivery only positively added to the experience.
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