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jasonmilichSydney, NSW
Delivery Service / SAM AND KARL
Sam and Karl went above and beyond in delivering my sofa today. Its refreshing to have such nice guys with good work ethics . These boys are very polite ... I was very satisfied with the delivery. Thanks boys.
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JC_BHSydney, NSW
Delivery guys were great but product quality not so much
Sammy and Mooky were really helpful and curteous. Their service a 5 star but the quality of the products were not so great and even though I have submitted a complaint, i still haven't heard from their consultants to rectify the problem, not quite what I expect of King.
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RosanaSydney, NSW
- 2 reviews
Good Old Fashioned Service with a Smile
Thanks Sam & Karl
It is rare these days to find people willing to go above and beyond their duty
prompt and efficient service well done
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Excellent Service
Sam and Karl delivered and assembled our lounge. They were on time, courteous and efficient (and even removed their shoes at the door!). Very happy.
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Jasna S.Sydney, NSW
Service Review
Karl went over and above to ensure that I was satisfied with my Oliver Tub Chair even before we discovered that it was not assembled correctly, which he managed to fix. We also found a tear in the cover, he noted it on the delivery report & confirmed the notification to the customer service department via text message only minutes after leaving. It’s obvious that Karl takes pride working for King Living & customer’s to him come first.
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YueSydney, NSW
Delivery of Bed Frame
The guys Mooky and Summy are absolute legends. Delivery upto the apartment was smooth sailing solid effort. Assembly the bed frame was easy as they were able to teach me how to assemble and disassemble. Packages and wraps were taken away. Very Clean and seamless. Guys! Thank you so much!!!!
1 comment
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BeckerSydney, NSW
- 2 reviews
Fast efficient and friendly service :)
Wezz Dennis and his team were here when they said they would be and had it all assembled in minutes with all packaging taken away. Couldn't be more impressed with the service :)
1 comment
Elizabeth R.King Living
Hi Becker
Thank you for your wonderful five star review. We do apologise for the delay in acknowledging our appreciation of your excellent review due to closure over the festive season. We are so plea... Read more
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KaterinaKPSydney, NSW
- 2 reviews
- 1 like
Excellent professional and courteous service from Sam and Karl
I had my sofa bed delivered today and had the best experience with Sam and Karl. I was worried that there would be issues with getting the sofa bed into the house, and then into the correct room, but I had nothing to worry about. Sam and Karl were professional, courteous, careful and very strong! They made sure that everything was done properly, from the messages to say they were on their way, to getting the sofa bed through tight spaces, showing me how to use the bed properly, and then cleaning up before they left. I could not be happier! Thank you
1 comment
Elizabeth R.King Living
Hi Katerina
Thank you for your wonderful five star review. We do apologise for the delay in acknowledging our appreciation of your excellent review due to closure over the festive season. We are so ... Read more
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RichardSydney, NSW
- 2 reviews
- 1 like
Delivery of King lounge
Ordering and processing the order was seamless. Staff were excellent.
Delivery was excellent
Sam and Karl were outstanding. Clean, efficient, fast and friendly.
The best experience in delivery service I ever had.
1 comment
Elizabeth R.King Living
Hi Richard
Thank you for sharing your excellent delivery experience. We are delighted to hear that from the initial ordering process through to delivery the process went smoothly. It is great to rea... Read more
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CarmelinaSydney, NSW
- 2 reviews
- 1 like
Sam was amazing
My furniture was delivered for the second time, however the second delivery driver Sam, installed my bed correctly and looked so good, opposed to the first drivers installing my bed head incorrectly and having to wait another week without a bed.
Sam was very helpful, explained my situation and very understanding, showed empathy to my problem. 100% service from Sam, well done.
1 comment
Elizabeth R.King Living
Hi Carmelina
Thank you for sharing your amazing delivery experience with Sam. We are so pleased to hear that Sam was very helpful and understood what was needed and correctly installed your bed so it... Read more
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TedMetropolitan Adelaide, SA
Terrible delivery service
Heard nothing for months after inital deposit months ago. Then got a call with a randomly assigned date and time. Requested to reschedule given I would be at work but delivery customer service was not helpful at all and since then no news about delivery. I assume my deposit would just be taken away and this delivery will never take place ever. Extremely disappointed and probably will have to spend time and effort to take legal action. Do not waste your money on the..
1 comment
Elizabeth R.King Living
Hi Ted
We are sorry to hear about your disappointing experience. We would like the opportunity to look into this further. Could you please provide your contact details in a private message, or email customercare@kingliving.com.au?
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Sam & Karl feedback
Sam & Karl were very friendly, professional, they cared about every facet of the process and were attentive to small details.
1 comment
Elizabeth R.King Living
Hi Mark,
We are so happy you are satisfied with the delivery service from Sam and Karl. Thank you for taking the time to provide the 5 star review and letting us know about the attentive service you received.
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Beautiful lounge!
Thank you to Sam & Karl the delivery guys. They were friendly & helpful especially Sam who is very knowledgeable about the furniture and very efficient. He directed Karl who responded promptly. A great asset to Kings Furniture! A big shout out to them.
1 comment
Elizabeth R.King Living
Hi Margaret,
Thank you for taking the time to provide this great feedback for Sam and Karl. We are always pleased to hear that their knowledge and efficient service is appreciated by our customers and... Read more
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Tevita V.Sydney, NSW
Great Delivery, Sam & Karl are excellent
Great experience
Helped layout how we wanted to set up the lounge and then put everything together for us
Highly recommend
Thank you Karl & Dan for your professionalism and all-round quality work
1 comment
Elizabeth R.King Living
Hi Tevita,
Thank you for your positive review and high recommendation. We are glad the guys were able to set everything up how you wanted and you are happy with the professional service you received. ... Read more
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Jay WSydney, NSW
- 2 reviews
This is why you buy from King Furniture
Thanks Sam, Karl and Wezz for the delivery of our new lounge today. The attention to detail and level of care shown to our home was next level. Super impressed!
1 comment
Elizabeth R.King Living
Hi Jay,
We are pleased that you are so impressed by the delivery service provided by Sam, Karl and Wezz. Thank you for the recommendation and highlighting the care and attention to detail our delivery guys strive towards.
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great delivery service Sam & Karl
I could not ask for any better delivery service from Sam & Karl in the pick up of our Quay dining chairs. They were very professional, friendly and obliging, They were an absolute pleasure to deal with and I would highly recommend them.
1 comment
Elizabeth R.King Living
Hi Margaret,
Thank you for providing this positive review for Sam and Karl. They will be so happy to see that their service exceeded your expectations. We all hope you enjoy your Quay dining chairs- thank you for your recommendation!
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Fred
- 2 reviews
- 1 like
Excellent Delivery Service
Sam & Karl provide a very good delivery service. They called to advise they were on their way and would be approx 15mins away which gave me an opportunity to be ready for the arrival of a new Bed & Mattress. They were very attentive and respectful of our home making sure not to touch/scratch the walls and removed their shoes as they were walking on carpet. They made sure the mattress fitted correctly and that the changeable covers purchased also fitted correctly. Highly recommend their delivery expertise.
1 comment
Elizabeth R.King Living
Hi Fred
Thank you for sharing your excellent delivery service experience. It is wonderful to hear how Sam and Karl communicated well and were careful and respectful when delivering and assembling you... Read more
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PeteSydney, NSW
Delivery
Sam & Karl's service and delivery was beyond amazing. On time, made it easy on delivery and a great bunch of blokes! Nothing was too hard for them and overall a 10/10 service!
1 comment
Elizabeth R.King Living
Hi Pete
Thank you for sharing your amazing delivery experience. We are very pleased to hear how Sam and Karl were punctual and ensured a smooth exceptional delivery service. Yes, we agree they are g... Read more
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ossGreater Melbourne (Metropolitan), VIC
My delivery has been late for a month and I still haven’t been given a delivery date.
I am very disappointed with Kings Living. I ordered a sofa on 4th April for delivery on 17th July.
I got a msg 2 days ago asking me to call them urgently! I called and they told me the sofa is delayed again! ETA maybe 7th Sept. they will call me on Sept to discuss. What a joke!?
I ordered furnitures from other places and have been delivered in schedule. Why only yours cannot deliver?
I won’t buy again from King livings again!
1 comment
Elizabeth R.King Living
Thank you for reaching out. We are sorry to hear about your disappointing experience with the delays. Can you please email your contact details to customercare@kingliving.com.au, or send in a private message?
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Jennie and Mick Dunstan
- 3 reviews
- 1 like
Friendly and helpful service
Very satisfied with range of design and the comfort of furniture. Very efficient service delivery of items. Sam and Karl were helpful and friendly. Thankyou Sam and Karl. We were very happy to have you in our home. You went beyond helping to deliver the service. You helped us attach another item we had problems with.
1 comment
Elizabeth R.King Living
Hi Jennie and Mick
Thank you for sharing your great delivery service experience. We are so pleased to hear that you are very satisfied with your new King Living furniture and also the courteous and f... Read more
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Details
Category | Furniture Shops |
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Type of Furniture Offered | Bedroom, Dining, Mattresses, Outdoor and Sofas |
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Elizabeth R.King Living
Hi Yue
o hear that Mooky and Summy were very helpful and professional as they demonstrated and assembled your new bed, we are so glad you have chosen King.Thank you for your wonderful five star review. We do apologise for the delay in acknowledging our appreciation of your excellent review due to closure over the festive season. It is fabulous t... Read more