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Dining room chairs delivered today by Mooky and Kiran in perfect condition. Both delivery drivers were efficient and friendly and I am very happy with my purchase.
The Boys were great!!!!!!
Very friendly - arrived exactly as stated - istalled all four recliner chairs without issues. They explained how the chairs are put together in case i want to move them and how where the buttons are how they work. They cleaned everything after them
Thanks Wezz and Dennis great job guys!!!!
Great Service from Sam & Karl
Punctual, friendly and efficient service from these two gentlemen. New lounge was assembled and all the garbage removed as part of their service.
Excellent Delivery Service
Sam and Karl where the best. I was so impressed with there attitude and attention to detail when delivering my new Bed. The bed was carefully put in place and all packaging was removed. Nothing was a problem for these guys. Thankyou Sam and Karl appreciate your great efforts.
Costa & Crew
Costa and his team were on time, efficient and very helpful. They unloaded the furniture with such care and focus and assembled the furniture without any fuss. Would highly recommend them.
Best delivery installers
We just got our delivery from King Furniture, for our bed that we had ordered. It was delivered by Sam and Karl 2 of the most helpful and caring and courteous delivery/installers I have ever had the pleasure of meeting. They unpacked everything , checked to made sure it was all correct and not damaged. They installed it and showed us how everything worked. They then cleaned up and took all the rubbish.
- Delivery Service
- Verified customer
Amazing service and experience
Sam and Karl delivered our King lounge and rug today and I couldn't be happier with their service. They took the time to listen to where I wanted the furniture, made all the adjustments we wanted before they left and were extremely polite and professional. Couldn't rate them more highly.
Sam and Karl did an amazing job delivering and installation. Super professional and completed the King experience.
Great quality products experience with show room and staff overall excellent. Not cheap - also not ridiculously expensive - quality and value is there. Wide selection of fabrics and materials need some navigating and hard decision making - a good problem to have around choices.
Courteous, friendly and punctual. 5 star performance from Sam & Karl this morning. A really great team supporting King Living quality product and service brand
The reviewer stated that an incentive was offered for this review
Great service by Sam and Karl
Sam and Karl delivered the Serenade bed for us, they are polite, professional, assemble the bed in like 5 mins! They made it so easy which would have taken us hours. Great work team!
Very smooth delivery by Sam and Karl today of a couple of new sofas. Very pleasant and did a great job.
Professional and on time
Karl and Sam arrived in time and did a great job of assembly amd placement of my lounge. They were bothered well presented and courteous. Highly recommended.
Friendly and helpful delivery service from Sam and Karl!
Sam and Karl did an excellent job delivering my long awaited king lounge. They gave great advice on electrical cord placement, as well as being considerate of my home, not leaving any mess. They were friendly, skilled and efficient! Thanks Sam and Karl!
WEZZ & DENNIS
Wezz & Dennis were very polite, professional & friendly. They assembled the furniture perfectly & placed it with great attention to detail. They were incredibly helpful. I would highly recommend them.
Like the delivery service
Sam and Karl helped us move old furniture and assemble the sofa and bed. Very kind and helpful! Like their delivery service.
Sam and Karl
Polite, professional, friendly and efficient. We were satisfied with everything about buying this lounge. The accuracy on delivery date was impressive (given Covid challenges) and the knowledge of all the staff was topped off by the amazing delivery.
King Furniture Delivery Experience
Sam and Karl delivered my long awaited sofa lounge in perfect condition, they setup the accessories, cleaned up packaging and showed me how to use the sofa as well, the guys communicated well in advance of their arrival which I appreciated and they were very nice, hope to see them deliver another King product on day.
Worst delivery team
The actual service from the store was average. It was hard to get served and when we did, the person made mistakes with our order. The team were too busy it seemed. However, we really liked and wanted the bed.
We were told the delivery team would call 30 mins before delivery (they didn't) and we were told they would be covid safe - wearing masks and gloves (they weren't). When they arrived, they ignored our instructions for how to get into our apartment and were seemingly lost and begrudged having to walk up stairs.
When in our apartment (...after banging walls and furniture) they were stuck on how to actually put the bed together. There were instructions I found later, but they instead decided to yell into a phone for 1.5 hours to figure out how to put the bed together. My husband had to provide guidance on how to put the bed together too. Not altogether their fault - training should be provided. When they left, we realised the base of the bed was the wrong colour and a fabric facing had been left off. This was supposed to be done early in the assembly. My husband had to do this himself. We paid for deliver and would have expected better for a $3k bed. We rang the store and sent pics, they didn't care. We are so disappointed with the lack of customer care that we were going to buy a couch - but simply can't face the process of having to endure the lousy delivery and lousy service again. Bed is fine - not great - just fine. Would be better off going somewhere with less pomp about itself for an equally good product and better customer service.
Sam & Karl delivery services
Fantastic service. Extremely professional and a delight to deal with! Well informed on King products and how it all fits together. Thanks Gentleman!
Sam and Karl - best delivery service!!!
Just had our King Living lounge delivered today by Sam and Karl.
I was nervous about the delivery, as i have had furniture delivered before, and let me tell you the experience was shocking .
However, Sam and Karl were amazing! They were respectful and patient . Took their time showing me different ways to configure the lounge to best suit our space and even showed me how to turn it into a bed if required etc and all with a smile on their faces.
Will definitely be buying from King again !
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