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Friendly and helpful delivery service from Sam and Karl!
Sam and Karl did an excellent job delivering my long awaited king lounge. They gave great advice on electrical cord placement, as well as being considerate of my home, not leaving any mess. They were friendly, skilled and efficient! Thanks Sam and Karl!
1 comment
Janine
- 2 reviews
- 1 like
WEZZ & DENNIS
Wezz & Dennis were very polite, professional & friendly. They assembled the furniture perfectly & placed it with great attention to detail. They were incredibly helpful. I would highly recommend them.
2 comments
KingKing Living
Thank you for your excellent five star review!
Unfortunately, after I wrote the review I realised that the legs of one of the chairs had been installed incorrectly. They had been put on backwards & are wedged in. I called the Customer Care team st...
Read moreraight away & am still waiting for someone to come back & try & fix the chair. Please tell the boys to check carefully during the installation process.Jill C.Sydney, NSW
Like the delivery service
Sam and Karl helped us move old furniture and assemble the sofa and bed. Very kind and helpful! Like their delivery service.
1 comment
KingKing Living
Thank you for your excellent five star review!
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Tanuja singh Sydney, NSW
- 2 reviews
- 1 like
Sam and Karl
They both were very polite and punctual. They both were very friendly but at the same time very quick and precise in their work. Post the set up they even cleaned up and showed us how to dismantle the sofa so that we can clean it properly.I would definitely recommend them.Thank you
1 comment
KingKing Living
Thank you for your excellent five star review!
Sam and Karl
Polite, professional, friendly and efficient. We were satisfied with everything about buying this lounge. The accuracy on delivery date was impressive (given Covid challenges) and the knowledge of all the staff was topped off by the amazing delivery.
1 comment
KingKing Living
Thank you for your excellent five star review!
Thank you King Living and Sam & Karl
Great service from King Living and their delivery team Sam & Karl. Friendly and professional service - would definitely recommend. Thank you.
1 comment
KingKing Living
Thank you for your excellent five star review!
King Furniture Delivery Experience
Sam and Karl delivered my long awaited sofa lounge in perfect condition, they setup the accessories, cleaned up packaging and showed me how to use the sofa as well, the guys communicated well in advance of their arrival which I appreciated and they were very nice, hope to see them deliver another King product on day.
1 comment
KingKing Living
Thank you for your excellent five star review!
ApplesAU
- 2 reviews
Worst delivery team
The actual service from the store was average. It was hard to get served and when we did, the person made mistakes with our order. The team were too busy it seemed. However, we really liked and wanted the bed.
We were told the delivery team would call 30 mins before delivery (they didn't) and we were told they would be covid safe - wearing masks and gloves (they weren't). When they arrived, they ignored our instructions for how to get into our apartment and were seemingly lost and begrudged having to walk up stairs.
When in our apartment (...
Read moreafter banging walls and furniture) they were stuck on how to actually put the bed together. There were instructions I found later, but they instead decided to yell into a phone for 1.5 hours to figure out how to put the bed together. My husband had to provide guidance on how to put the bed together too. Not altogether their fault - training should be provided. When they left, we realised the base of the bed was the wrong colour and a fabric facing had been left off. This was supposed to be done early in the assembly. My husband had to do this himself. We paid for deliver and would have expected better for a $3k bed. We rang the store and sent pics, they didn't care. We are so disappointed with the lack of customer care that we were going to buy a couch - but simply can't face the process of having to endure the lousy delivery and lousy service again. Bed is fine - not great - just fine. Would be better off going somewhere with less pomp about itself for an equally good product and better customer service.1 comment
KingKing Living
We are sorry to hear about your disappointing experience. We would like to refer to our Manager to look into this further. Could you please provide your contact details in a private message or email customercare@kingliving.com.au.
Amanda B.Sydney, NSW
Sam & Karl delivery services
Fantastic service. Extremely professional and a delight to deal with! Well informed on King products and how it all fits together. Thanks Gentleman!
1 comment
KingKing Living
Thank you for your excellent five star review!
Find out how King Living Delivery Service compares to other Furniture Shops
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Gai_t
- 2 reviews
- 1 like
Sam and Karl - best delivery service!!!
Just had our King Living lounge delivered today by Sam and Karl.
I was nervous about the delivery, as i have had furniture delivered before, and let me tell you the experience was shocking .
However, Sam and Karl were amazing! They were respectful and patient . Took their time showing me different ways to configure the lounge to best suit our space and even showed me how to turn it into a bed if required etc and all with a smile on their faces.
Will definitely be buying from King again !
1 comment
KingKing Living
Thank you for your excellent five star review!
Great delivery
Kirin and Mooley/mooky (unsure of name) were attentive, explained the different ways the furniture configured, were polite and fast. Thanks!
1 comment
KingKing Living
Thank you for your excellent five star review!
Sam and Karl
Excellent service. Enjoyable conversation. They promptly delivered our chairs, unpacked them, set them up and even took the rubbish. Would highly recommend!
1 comment
KingKing Living
Thank you for your excellent five star review!
AstridSydney, NSW
Best delivery experience I had
I never had a smooth delivery before until now. Sam and Karl were so great to deal with. Careful, friendly and respectful. And also had an eye out how to set up the couch so it looks good in the space. Great work.
1 comment
KingKing Living
Thank you for your excellent five star review!
Mark NotmanSydney, NSW
Sam and Karl were punctual, friendly and very efficient. An excellent service that cannot be faulted
Delivery and assembly service was first class, Sam and Karl are a credit to the organization
It is unfortunate that the order was received over a month late
1 comment
KingKing Living
Thank you for your excellent five star review! We thank you for your patience when your order was delayed.
HeidiSydney, NSW
- 4 reviews
- 1 like
Very Professional
The guys who came to deliver our outdoor lounge and coffee table were very professional and explained things well. Did have an issue with the weatherproof cover not fitting correctly (and the zipper broken) and the table top missing but this was not because of the delivery. The delivery guys promptly reported the issue with the cover and really the pre-delivery people should have advised us of the table top not being available until later.
1 comment
KingKing Living
Thank you for your excellent five star review! We are sorry to hear about the issues you experienced and glad that they have been logged for rectification.
Find out how King Living Delivery Service compares to other Furniture Shops
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Absolutely Excellent
Sam and college was fantastic, service was 5 star, polite and very helpful Very very happy with service was a pleasure
1 comment
KingKing Living
Thank you for your excellent five star review!
Great service
Great service from Sam and Karl delivering and setting up our new couch. Very happy with professionalism and service. Thanks
1 comment
KingKing Living
Thank you for your excellent five star review!
Happy customer
Very good service. Called in advance, arrived on time. Left no mess behind, worked very fast. Very happy customer!l indeed!
1 comment
KingKing Living
Thank you for your excellent five star review!
jwi07Sydney, NSW
- 2 reviews
- 1 like
- Delivery Service
- Verified customer
Great service!
Sammy and Mooky, great team work delivering installed and explained some of the features. Fantastic customer service a great asset to King!
1 comment
KingKing Living
Thank you for your excellent five star review!
Bayton
- 2 reviews
- 2 likes
Awesome Delivery Service by Wezz Dennis & Team
Great delivery service provided by Wezz & his team. The lads were professional, friendly & took great care in getting the new furniture into our new place. Everything was packed up, protected & wheeled right into the position.
Thanks again lads & take care.
1 comment
KingKing Living
Thank you for your excellent five star review!
Questions & Answers
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Details
Category | Furniture Shops |
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Type of Furniture Offered | Bedroom, Dining, Mattresses, Outdoor and Sofas |
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KingKing Living
Thank you for your excellent five star review!