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Friendly and helpful delivery service from Sam and Karl!
Sam and Karl did an excellent job delivering my long awaited king lounge. They gave great advice on electrical cord placement, as well as being considerate of my home, not leaving any mess. They were friendly, skilled and efficient! Thanks Sam and Karl!
WEZZ & DENNIS
Wezz & Dennis were very polite, professional & friendly. They assembled the furniture perfectly & placed it with great attention to detail. They were incredibly helpful. I would highly recommend them.
Like the delivery service
Sam and Karl helped us move old furniture and assemble the sofa and bed. Very kind and helpful! Like their delivery service.
Sam and Karl
They both were very polite and punctual. They both were very friendly but at the same time very quick and precise in their work. Post the set up they even cleaned up and showed us how to dismantle the sofa so that we can clean it properly.I would definitely recommend them.Thank you
Sam and Karl
Polite, professional, friendly and efficient. We were satisfied with everything about buying this lounge. The accuracy on delivery date was impressive (given Covid challenges) and the knowledge of all the staff was topped off by the amazing delivery.
Thank you King Living and Sam & Karl
Great service from King Living and their delivery team Sam & Karl. Friendly and professional service - would definitely recommend. Thank you.
King Furniture Delivery Experience
Sam and Karl delivered my long awaited sofa lounge in perfect condition, they setup the accessories, cleaned up packaging and showed me how to use the sofa as well, the guys communicated well in advance of their arrival which I appreciated and they were very nice, hope to see them deliver another King product on day.
Worst delivery team
The actual service from the store was average. It was hard to get served and when we did, the person made mistakes with our order. The team were too busy it seemed. However, we really liked and wanted the bed.
We were told the delivery team would call 30 mins before delivery (they didn't) and we were told they would be covid safe - wearing masks and gloves (they weren't). When they arrived, they ignored our instructions for how to get into our apartment and were seemingly lost and begrudged having to walk up stairs.
When in our apartment (...after banging walls and furniture) they were stuck on how to actually put the bed together. There were instructions I found later, but they instead decided to yell into a phone for 1.5 hours to figure out how to put the bed together. My husband had to provide guidance on how to put the bed together too. Not altogether their fault - training should be provided. When they left, we realised the base of the bed was the wrong colour and a fabric facing had been left off. This was supposed to be done early in the assembly. My husband had to do this himself. We paid for deliver and would have expected better for a $3k bed. We rang the store and sent pics, they didn't care. We are so disappointed with the lack of customer care that we were going to buy a couch - but simply can't face the process of having to endure the lousy delivery and lousy service again. Bed is fine - not great - just fine. Would be better off going somewhere with less pomp about itself for an equally good product and better customer service.
Sam & Karl delivery services
Fantastic service. Extremely professional and a delight to deal with! Well informed on King products and how it all fits together. Thanks Gentleman!
Sam and Karl - best delivery service!!!
Just had our King Living lounge delivered today by Sam and Karl.
I was nervous about the delivery, as i have had furniture delivered before, and let me tell you the experience was shocking .
However, Sam and Karl were amazing! They were respectful and patient . Took their time showing me different ways to configure the lounge to best suit our space and even showed me how to turn it into a bed if required etc and all with a smile on their faces.
Will definitely be buying from King again !
Kirin and Mooley/mooky (unsure of name) were attentive, explained the different ways the furniture configured, were polite and fast. Thanks!
Sam and Karl
Excellent service. Enjoyable conversation. They promptly delivered our chairs, unpacked them, set them up and even took the rubbish. Would highly recommend!
Best delivery experience I had
I never had a smooth delivery before until now. Sam and Karl were so great to deal with. Careful, friendly and respectful. And also had an eye out how to set up the couch so it looks good in the space. Great work.
Sam and Karl were punctual, friendly and very efficient. An excellent service that cannot be faulted
Delivery and assembly service was first class, Sam and Karl are a credit to the organization
It is unfortunate that the order was received over a month late
The guys who came to deliver our outdoor lounge and coffee table were very professional and explained things well. Did have an issue with the weatherproof cover not fitting correctly (and the zipper broken) and the table top missing but this was not because of the delivery. The delivery guys promptly reported the issue with the cover and really the pre-delivery people should have advised us of the table top not being available until later.
Sam and college was fantastic, service was 5 star, polite and very helpful Very very happy with service was a pleasure
Great service from Sam and Karl delivering and setting up our new couch. Very happy with professionalism and service. Thanks
Very good service. Called in advance, arrived on time. Left no mess behind, worked very fast. Very happy customer!l indeed!
- Delivery Service
- Verified customer
Sammy and Mooky, great team work delivering installed and explained some of the features. Fantastic customer service a great asset to King!
Awesome Delivery Service by Wezz Dennis & Team
Great delivery service provided by Wezz & his team. The lads were professional, friendly & took great care in getting the new furniture into our new place. Everything was packed up, protected & wheeled right into the position.
Thanks again lads & take care.
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