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Delivery no show
Had delivery booked for today between 12-4. Rang despatch 4:38 to see where it is. Despatch contacted driver and left message for them to call us to advise a rough time. No call back from driver. Reached out to King again thru ‘Chat online’ to be told to contact despatch. Rang them again at 6, person tried contacting driver again no answer said she would look into it tomorrow.. (2nd call to despatch said it wouldn’t be coming now, first call to despatch said they wouldn’t return to dock with item on board) reached out again thru ‘Chat’ to get C...CO’s email to lodge formal complaint couldn’t help me have passed on my request. Still waiting for delivery to show now 7:50pm. I must say service has dropped off completely we have purchased in Sydney, QLD and now thru Canberra (this our 3rd delivery) wouldn’t recommend given the lack of service/communication . Told despatch under extreme workload in first call but not too much to get you to pay for your order in full only to not give you the courtesy call of saying your delivery isn’t going to happen. Will not be a repeat customer again sorry King you’ve lost us.
King delivery guys better than royalty!
Clear communication. Friendly service. Put the sofa together took away the rubbish. What more do you want? Thanks Sammy and Mooki. Top service!
Great delivery & Installation
We had our king furniture delivered today (after waiting 5 months) by Sam & Karl. They were meticulous and mindful of furniture, floorboards etc. they placed the furniture exactly where we wanted it and cleaned up the packaging and plastic after so there was no mess. Nothing was too hard for these guys, thank you again Sam & Karl you were exceptional. McMahons Point
Great Delivery Service !
The communication from Sam & Karl was excellent. They kept me informed of their arrival and were polite, and extremely careful in the delivery of the product; checking for imperfections before leaving with the packaging. A great delivery service
Sam and Karl were great!
Punctual. King kept me in touch about the delivery time and Sam called to confirm. They were very neat and careful when bringing in the couch. Seamless
The Easiest delivery!
Amazing service provided by the delivery team, Sam + Karl. Smooth transition from old to new, the products are of highest quality and the delivery only positively added to the experience.
Exceptional Service by Sam&Karl
Received our King Living Furniture today..our delivery team was amazing!! Sam & Karl you are the best. Highly recommend these guys!
Excellent service by Sam and Karl
We love our table from King Furniture delivered and assembled by Sam and Karl this morning. Very personable abd polite guys. Job done quickly without any fuss
Great delivery service
Our sofa was delivered this morning. Sam and Karl were great. Professional, friendly, quick and tidy. Great experience, thank you!
Install & Delivery. Sam and Karl
Sam & Karl were so careful and assembly went without any hiccups. Professional and so kind! Both set the industry standard
Sam and Karl are great
Sam and Karl delivered our living room furniture before Christmas and were extremely professional, kind and efficient. There are plenty of steps up to our place but they were more than happy to sort everything out and bring everything up. They took care with everything and also spent the time showing me how it all worked.
We’re getting some more bits delivered soon, hopefully these guys come back!
Sam and Karl
We ordered a lounge from King Living in June and received it by mid-December, which we were suprised that it would take so long. However, on the day of the delivery, Sam and Karl came to deliver the lounge and they were efficient and helpful with explaining to us all the different ways we could set up our couch to our preferences. They were patient in demonstrating to us the different parts we would need to move. It was greatly appreciated, thank you to Sam and Karl for your exceptional service!
Thanks Sam and Karl, great customer service and went above and beyond getting our new bed upstairs, thanks again lads!!
Impressive delivery service
Mooky and Sammy were very professional in delivering and assembling our King Living bed base and were friendly, polite and courteous.
Unfortunately we discovered that King Living had not sent the mattress even though, when they contacted us the week before we had requested that we wanted both mattress and base delivered at the same time.
( At that stage the base had been cleared by customs and they expected the mattress to also be cleared in a couple of days which would have been the Friday.)
So when contacted by KL again to say they would deliver the following Wednesday we assumed that the order was complete.!
Evidently the mattress may now come in January. !!!!
What good is a base without a mattress. ????
Delivery of Bed Frame
The guys Mooky and Summy are absolute legends. Delivery upto the apartment was smooth sailing solid effort. Assembly the bed frame was easy as they were able to teach me how to assemble and disassemble. Packages and wraps were taken away. Very Clean and seamless. Guys! Thank you so much!!!!
Sam & Karl were fantastic. On time and very friendly
Thanks Sam & Karl, great service. Thanks for being on time and unpacking and taking away the boxes. Have a great Xmas
Wezz and Dennis delivered our King furniture lounge. Wezz and Dennis acted professional, extremely friendly and helpful. The whole delivery process was seamless.
I would highly recommended these boys for your delivery needs!!!
Fast efficient and friendly service :)
Wezz Dennis and his team were here when they said they would be and had it all assembled in minutes with all packaging taken away. Couldn't be more impressed with the service :)
10 out of 10
Sammy and Mooky were an absolute delight on 2 scheduled deliveries. Both men were friendly, polite, respectful, efficient and courteous. They treated our purchases with care. The bed was perfectly assembled and placed within the bedroom. The wrapping was taken away leaving our home clean and tidy. 10 out of 10 for both deliveries.
Sam & Karl were fantastic. Kept me updated on when they were arriving and were very professional. They set up my couches and helped position them perfectly - nothing was too much trouble. Thank you both!!
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