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King Living NSW, Annandale
4.8 from 225 reviews · View Statistics

Reviews

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Mark and Kerrie

Mark and KerrieSydney Surrounds, NSW

  • 2 reviews

Best shopping experience ever !!!

published

From our first visit to the Annandale store we were greeted by Tallis Cole. He spent so much time helping us to get exactly what we wanted. Initially we purchased two lounges but went back a couple of months later and purchased another lounge and 3 leather chairs. Again Tallis helped with fabric/colours and followed up with us to ensure the delivery/installation went well and even assisted with a service call to correct a couple of minor issues. Now we have everything here and we love it. Could not recommend Tallis or King furniture any higher. Mark and Kerrie.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAnnandale NSW
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1 comment
King Living
Elizabeth R.King Living
Ihssan

IhssanSydney, NSW

Perfect

published

I was very satisfied with the delivery men Sam & Karl because they were very polite and very careful when assembling the furniture.
I would highly recommend them for my future deliveries.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living
Jacqui P

Jacqui PSydney, NSW

  • 2 reviews

Excellent customer service

published

Excellent customer service at Annandale King Living. Soo King was very friendly, extremely knowledgable about the sofas and patiently helped us choose the best sofa to fit our space. We highly recommend her to others!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living
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Sales review

published

My wife and visited the Annandale showroom. Our Sales Consultant Soo King was very helpful advising on our sofa and armchair purchase. She was very knowledgeable with fabric types and matching colour schemes. We were in a rush, but Soo managed to provide a very efficient service and clear expectations on delivery times, etc

Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceAs advertised
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living
Linda Latham

Linda LathamSydney, NSW

Excellent sales staff

published

It was a pleasure to deal with Irene from whom I have purchased many items over the years. Irene is knowledgeable, attentive and personable . She has an excellent eye for interior design and makes the experience at King furniture fabulous.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living

Excellent and friendly service!

published

We recently purchased a sofa from the Annandale showroom which has a lot of products available to look at. Our sales assistance was Soo King who was excellent in showing us all the features of the sofa we liked. She was very friendly and patient with the many questions we had. Thanks for the great sofa shopping experience Soo and team!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living
Karl

KarlSydney, NSW

100% Satisfaction. From Carol in the Annandale showroom, delivery of our lounge and Sarah in customer service :)

published

We had an issue with our corner lounge (which is super comfy and aesthetic) and with no hesitation the service team sorted our issue with absolutely no hesitation.
Thanks Team
Karl

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living
Emma B

Emma BSydney, NSW

  • 3 reviews
  • 2 likes

Great customer service

published

Just purchased our new lounge & Soo King at Annandale was super helpful. Followed up our queries and ensured we were happy.
Store really well set up to explore range & options.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAnnandale NSW
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Great service

published

Very helpful service from Soo at Annandale. Soo laid out all colour, options, sizing, layout, very attentive and not rushed. We cannot wait for the sofa to arrive!! Recommended to others

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
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Sam A.

Sam A.Sydney, NSW

Worst ever after sales service, product not a premium one

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceNot as advertised
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living

Couldn’t be happier

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAnnandale
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Carlos service technician

published

Great customer service, friendly and thorough in his servicing of our nimbus lounge.
Called to advise of the time prior to arrival
Would highly recommend for any future services great job very professional

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Cath T.

Cath T.

  • 2 reviews

Great service not pushy knowledgeable consultant

published

Carol was very helpful, she was approachable and gave really sound advice after scoping out what our living style/preference is. She was not pushing for sales but simply wanted to be helpful, which we appreciate. Her honest opinion gave us confidence that we’ve come to the right place. Furniture is a long term investment especially from king living, we were very happy with our purchase. Wrote this review after we had received the delivery and assembly. Top notch service end to end.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAnnandale king living
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1 comment
King Living
Elizabeth R.King Living

Carlos did a great job

published

I found Carlos be extremely helpful and courteous and I was so excellent to do business with him give him 10 out of 10 thank you And I would highly recommend Carlos for any repairs

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
King Living
Elizabeth R.King Living

Carlos and Mitchell.S

published

Very good service. Highly professional competent and polite. Recommend to anybody. 6 stars. It is rare to find such competent and genuine people trying to help not just do a job and get out in a hurry.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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1 comment
King Living
Elizabeth R.King Living
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Frank

FrankSydney, NSW

Great customer experience!

published

Sales consultant was very helpful and efficient. Such a nice customer experience when comparing to other furniture stores. Not to mention the variety and quality of furniture King Furniture has.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living

Excellent showroom service

published

Carol was wonderful helping and advising me to choose the fabric for the sofa I had already decided upon. Her advice across all areas (fabric color, style, appropriateness) was extremely helpful. Thank you Carol!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
King Living
Elizabeth R.King Living
Robyn L

Robyn L

  • 2 reviews

Irene Lujan

published

I recently ordered an extra cushion back for my Delta louge and the service and quality of the product has been first class. Irene Lujan organised a carrier as we live in the country and it arrived very promtly and intact. Thank you for very personal service.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
King Living
Elizabeth R.King Living

Carlos and Joe

published

We had such an amazing experience with Carlos and Joe. Such great customer service and extremely helpful! They both had great knowledge of the product and went above and beyond.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAnnandale
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1 comment
King Living
Elizabeth R.King Living

Carlos was fabulous!

published

Fantastic customer service and very knowledgeable. Was so professional and quick to fix an issue we were having with the lounge. King is by far the best company for furniture.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
King Living
Elizabeth R.King Living
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Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Mattresses, Outdoor and Sofas
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